Track your package

Zappos Amazon tracking

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How to track my Zappos Amazon package?

To track a Zappos Amazon package, make sure you have the tracking number provided by the sender or the retailer. This unique code gives you access to all the information related to your shipment.

Enter this number in the search field and confirm. The most recent tracking data will be displayed automatically.

A detailed timeline then traces your package's journey: current location, completed transit stages, and estimated delivery date. This information is updated at each new stage, allowing you to follow your shipment's progress in real time.

Where can I find my Zappos Amazon tracking number?

The Zappos Amazon tracking number is automatically sent when your package is shipped. As the recipient, you receive it by email, SMS, or directly on the order confirmation page of the retailer's website.

If you cannot find it in your notifications, log in to your customer account on the website where you placed your order. The tracking number can be found in your order history or in the section dedicated to ongoing deliveries.

Once you have this number, enter it in the search field to check your delivery progress and estimated arrival date.

Why isn't my Zappos Amazon package moving in the package tracking history?

When your Zappos Amazon package tracking hasn't updated for several days, several factors may explain this delay: customs formalities for international shipments, logistical incidents, or simply a delay in updating the information.

Before taking any action, verify that the delivery address provided during the order is correct. An error or incomplete information can slow down the shipping process. If the delay persists beyond the announced timeframe, contact Zappos Amazon customer service or the sender with your tracking number on hand. They will be able to precisely locate your package and, if necessary, open an investigation to determine the cause of the delay.

When I track my Zappos Amazon package, why does it show as "returned"?

A "returned" status means that the package has been sent back to the sender. Several situations can explain this return:

Incorrect or incomplete address

The delivery driver was unable to identify the recipient due to an incorrect, illegible, or incomplete address missing essential information (apartment number, access code, etc.).

Unsuccessful delivery attempts

After several unsuccessful attempts and in the absence of collection within the allotted time, the package is automatically returned to its origin point.

Unclaimed package

The recipient did not collect the package from the post office or pickup point within the holding period, usually 15 days.

Customs issues

For international shipments, missing or incomplete documents or an incorrect value declaration can result in customs clearance refusal and the return of the package.

If your package shows this status, contact the sender or Zappos Amazon customer service to find out the exact reason for the return and agree on a solution: a new shipment or refund according to the seller's terms.

Why does the Zappos Amazon parcel tracking timeline indicate that my order cannot be found?

If no information appears when tracking your Zappos Amazon package, several causes are possible:

Incorrect tracking number

Make sure that the number entered matches exactly the one provided by the sender. A single character error prevents the package from being identified.

Tracking activation delay

Tracking information is only available once the package has been picked up by Zappos Amazon. A delay of 24 to 48 hours may occur between the notification being sent and the first status update.

Technical issue

Temporary malfunctions can sometimes affect the online tracking system. In this case, try again later or contact Zappos Amazon customer service for assistance.

Zappos Amazon
Company information

About Zappos Amazon

Zappos is an online retailer specializing in footwear and apparel. Founded in 1999, Zappos quickly gained popularity for its extensive selection of shoes and exceptional customer service. In 2009, Zappos was acquired by Amazon, further expanding its reach and product offerings. Today, Zappos offers a wide range of products, including clothing, accessories, and more. With a focus on providing a seamless shopping experience, Zappos prioritizes customer satisfaction and offers free shipping and returns. Zappos has become synonymous with excellent customer service and a diverse range of fashion-forward products.


Founded 1999
Country USA
Avg. delivery 1-20d

How to contact Zappos Amazon?

If you are experiencing issues with the delivery process managed by Zappos Amazon, please do not hesitate to contact their customer support.

Headquarters Zappos Amazon, Las Vegas, USA [email protected] Phone: n/a