Reinventing the post-purchase journey
We are committed to creating a transparent, comprehensive, and customer-centric post-purchase engagement that addresses the most common e-commerce question: “Where Is My Order?” (WISMO)
Our mission
We are dedicated to revolutionizing the way e-commerce businesses and customers experience post-purchase interactions.
Drawing from our extensive experience and insights gathered from hundreds of merchants and dropshippers worldwide, we have pinpointed the friction points frequently encountered by e-commerce owners. In response, we have built a comprehensive solution to address these challenges.
Ordertracker is a French company operating in Bulgaria since 2020, founded by a group of developers, e-commerce owners, and AI enthusiasts.
- 3 billionShipments tracked
- 20,000+Active users
- 1,200+Carrier partners
Our values
At Ordertracker, we take immense pride in being a self-funded company. We are driven by a small and dedicated team, who are proud to maintain high staff retention. Our journey is defined by our passion for innovation and excellence.
Relentless innovation
We embrace an unyielding commitment to innovation, continually seeking new and inventive ways to enhance the e-commerce post-purchase journey.
Unwavering integrity
We believe that honesty and accountability foster trust. We aim to uphold these principles in every interaction, feature, and service we provide.
Customer-centric excellence
Our customers are at the heart of everything we do. We are driven by a deep desire to provide an exceptional product that meets their needs and exceeds their expectations.
Co-founders
Three co-founders, an army of talented contractors!
Réda Allali
Technology
Réda brings visionary leadership to our technical innovations.
Stivan Tanev
SEO
Stivan is the architect behind our online visibility growth.
Enzo Roudier
Marketing
Enzo drives our customer-centric marketing.
We are the only European player!
Ordertracker is the only European shipment tracking software. With us, your data and your customers' data are safeguarded by rigorous European data laws and standards.
SOC 2Compliant
ISO 27001Compliant
GDPRCompliant