Designed for
global brands and retailers
Frequently asked questions
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What's included in the FREE plan?
Each of our plans includes all Ordertracker features except for the tracking API, which is exclusively available starting from the Retailer plan. The Free plan offers up to 50 shipments per month, and billing is based on the number of shipments while lookups are unlimited.
Can I customize my plan?
If your tracking requirements exceed 50,000 shipments per month and you're seeking a tailored solution, feel free to reach out to our sales team. They will be more than happy to work with you and create a custom plan that suits your specific needs.
How does the tracking API work?
The tracking API allows you to track any shipment with a single GET call and obtain its status and tracking timeline in real-time. Additionally, shipments become visible in your centralized dashboard and are automatically updated in the background at no cost. To learn more about the tracking API and how to use it, please refer to our documentation and follow the instructions to obtain an API key and track your first shipment.
How does the JS widget work?
The JS widget enables you to incorporate Ordertracker's shipment tracking onto any website by easily copying and pasting a JavaScript code snippet into your desired web page. Additionally, shipments become visible in your centralized dashboard and are automatically updated in the background at no cost. To learn more about the JS widget and how to use it, please refer to our documentation and follow the instructions for installing it on your website.
How does the Shopify app work?
Ordertracker for Shopify provides a 1 click solution for merchants to enable Ordertracker's tracking into their Shopify store, it allows you to install a customized tracking page with upsells on your Shopify store and automatically sends email notifications to your customers whenever there is an update on their order status. You can install it from the Shopify app store to get started.