YunExpress tracking

Logistics for electronic commerce founded in 2014 in Shenzhen

YunExpress, also known as Yuntu Logistics in China, is a logistics provider specializing in parcel shipments for cross-border e-commerce. Founded in 2014 in Shenzhen (China), the company has established itself as one of the leaders in international e-commerce logistics. It offers e-merchants B2C (business-to-consumer) parcel shipping solutions worldwide, thanks to an extensive network covering more than 200 destinations. YunExpress is recognized for the reliability of its services, to the point of being recommended as a logistics partner by major online sales platforms such as Amazon, eBay, Wish, or Shopify.

As it has grown, YunExpress has developed a sharp expertise in the fast and secure delivery of goods. Its operational model emphasizes customs compliance and efficiency: for example, the company favors the Delivered Duty Paid (DDP) delivery scheme, where all fees and duties are paid in advance by the sender. This approach avoids surprises upon arrival and ensures a smooth delivery for the recipient. Thanks to its advanced tracking technologies and logistics infrastructure, YunExpress helps streamline international online commerce by offering transparent order routing worldwide.

YunExpress services

To meet the different needs of online merchants, YunExpress offers a wide range of logistics services. Its main activities are divided into several categories:

• Cross-border B2C lines: dedicated transport service for international e-commerce parcels in direct mode. This service uses a DDP-type commercial clearance model, offering fast and stable delivery. It often includes options such as free pickup of undelivered parcels and proactive alerts in case of routing anomalies, ensuring a reliable and appreciated customer experience.
• FBA Transfer (Fulfilled by Amazon): shipping solutions specially designed to send goods to Amazon distribution centers (FBA program). YunExpress organizes, for example, consolidated shipments by sea freight to Amazon warehouses in the United States, or by air to Europe, handling customs clearance and collaborating with partners like UPS for final delivery to warehouses. This service allows Amazon sellers to efficiently ship their stock overseas.
• Postal parcel: parcel shipping service in cooperation with national postal networks. Relying on the postal services of many countries, YunExpress offers extensive parcel handling and optimized routing to almost all countries. This service capitalizes on the reach of local posts to distribute parcels to the recipient, constituting an economical option for small shipments.
• International express: global express delivery offer through strategic partnerships. YunExpress partners with major express carriers (such as DHL Express or UPS) to offer fast and customized international shipping solutions. These services combine YunExpress's global reach and the efficiency of major express networks to ensure reduced lead times and comprehensive parcel tracking, including for sensitive or urgent shipments, while providing customers with more advantageous negotiated shipping rates than the standard rates of these carriers.

Thanks to this comprehensive range of services, YunExpress is able to address both the need for fast delivery of small parcels to individuals and large shipments to professional recipients or specialized warehouses. The company adapts its services according to urgency (with priority or economical options) and the nature of the products shipped. It has, for example, dedicated solutions for shipping sensitive goods (such as lithium batteries or other regulated products), ensuring compliance with transport standards while maintaining competitive lead times. This flexibility and adaptability make YunExpress a logistics partner of choice for e-merchants of all sizes.

YunExpress logistics network

At the heart of YunExpress's success is an extensive global logistics network. The company has subsidiaries and warehouses in many regions around the world (China, Europe, North America, Asia-Pacific, etc.), allowing it to operate on five continents. In China, YunExpress is present in many major cities and industrial areas, offering parcel pickup services directly from sellers. In Europe, the company has established regional sorting centers and about twenty operational sites covering most European Union countries. Similarly, in North America and other key markets, YunExpress has set up strategic logistics centers to manage local shipment volumes.

YunExpress relies on dedicated transportation means to ensure the reliability of its international shipments. The company operates its own regular cargo flights with a fleet of large aircraft, allowing it to control freight capacities to major destinations. In parallel, it has established numerous logistics partnerships to complement its transport chain. YunExpress works with more than sixty local carriers worldwide to ensure last-mile delivery (for example USPS and FedEx in the United States, Royal Mail in the United Kingdom, La Poste in France, etc.), adapting to the specificities of each country. The combination of these internal and external resources ensures service continuity to the final recipient.

The presence of warehouses abroad also allows YunExpress to efficiently manage merchandise returns. In case of an undelivered parcel, it can be redirected to the nearest local warehouse for inspection (checking the condition and content), then repackaged if necessary for reshipment or return to the original seller. By integrating these reverse logistics operations into its network, YunExpress helps e-merchants minimize the impact of returns on their business and maintain customer satisfaction. This entire network and integrated processes give YunExpress the ability to transport a considerable volume of parcels daily while maintaining a high level of reliability and control over lead times.

YunExpress parcel routing process

Shipments processed by YunExpress follow a structured logistics path that ensures complete handling, from the seller to the final recipient. First, the parcel is picked up from the sender (by scheduled pickup or drop-off at a YunExpress center) and registered in the YunExpress system. It is then routed to an origin logistics platform where it is sorted and grouped with other parcels destined for the same geographic area. Once ready for international transport, the parcel leaves the origin sorting center and is shipped by air (or sea depending on the service) to the destination country. During transit, YunExpress also manages customs clearance procedures upon arrival thanks to the DDP model: any duties and taxes are covered in advance by the sender, which speeds up customs clearance and avoids additional costs for the recipient. For example, for shipments to the European Union, YunExpress can use the Import One-Stop Shop (IOSS) scheme to prepay VAT on low-value parcels, thus simplifying customs processing upon arrival.

After arrival in the destination country and completion of customs formalities, YunExpress transfers the parcel to a local logistics partner for the final delivery phase. This local carrier (whether the national postal service or a private courier) handles the "last mile" to the recipient's address. For example, a parcel shipped via YunExpress to France may be delivered by La Poste, while in the United States YunExpress will use USPS, UPS, or FedEx to hand over the package to the final customer. Throughout the process, YunExpress monitors the routing and communicates real-time tracking statuses. In case of unforeseen events (incorrect address, recipient absent, etc.) and inability to deliver the parcel, return or reshipment procedures are initiated. YunExpress notably offers solutions for reshipping undelivered parcels to a local warehouse, with possibly a new delivery attempt or return to the sender according to received instructions. This complete management of the shipping cycle, including reverse logistics for returns, contributes to the quality of service and satisfaction of e-merchants and their customers.

YunExpress shipment tracking

Parcel traceability is an essential aspect of the YunExpress service. Each parcel is assigned a unique tracking number as soon as it is picked up, allowing it to be tracked throughout its journey. YunExpress provides an online tracking portal, called YunTrack, where it is possible to check the status of a shipment at any time. By entering the tracking number on this portal, both the sender and the recipient can obtain real-time updates on the location and progress of the delivery (arrival at a sorting center, in customs clearance, handed over to the local carrier, etc.). This tracking system ensures complete transparency of the routing process. Moreover, as YunExpress is integrated with many e-commerce platforms and multi-carrier tracking solutions, its parcel tracking information can also be accessed via third-party sites or directly on certain marketplaces. This interconnection offers additional convenience to shippers and recipients to stay informed about the progress of the delivery.

The format of YunExpress tracking numbers is standardized to facilitate their automated management. A typical tracking number consists of 18 characters: it usually starts with the letters YT (acronym for YunTu, the Chinese brand name of YunExpress) followed by 16 digits. For example, a valid number could be YT1234567890123456. This code appears on the parcel label and must be communicated to the recipient so they can track their parcel. Note that when the parcel arrives in the destination country and is handed over to the local carrier, a second tracking identifier may be generated by the latter. YunTrack then also displays this "local" last-mile tracking number, allowing continued tracking possibly on the final carrier's site (for example on La Poste's site once the parcel is handled in France). Thanks to this dual traceability, the shipment remains tracked until actual delivery.

The advantages of YunExpress

• Extensive global coverage: YunExpress has more than 40 locations worldwide, processes over a million parcels per day, and delivers to more than 200 countries and territories. This international presence translates into the ability to ship parcels almost anywhere, relying on local partners in each region to reach the most remote areas.
• Speed and reliability of delivery: Thanks to its modern sorting centers, the use of dedicated chartered flights, and the optimization of transport routes, YunExpress guarantees short transit times and a very high on-time delivery rate. Logistics are planned to minimize delays, even during peak demand periods, providing great reliability to e-merchants.
• Transparent tracking and communication: Each shipment is tracked in real-time via the YunTrack platform. Shippers and recipients can check progress at each stage, receiving clear updates (parcel departure, transit, handover to the local carrier, delivery completed, etc.). This transparency allows anticipating potential issues and reassuring final customers about the location of their parcel.
• Mastery of customs formalities: YunExpress has made customs compliance a priority. By adopting the DDP model and using programs like IOSS for Europe, the company ensures that shipments meet the regulatory requirements of each country. Parcels clear customs faster and without unexpected costs for the recipient, simplifying cross-border trade for sellers.
• Integrated returns management: Unlike many carriers, YunExpress fully integrates reverse logistics into its services. In case of a return, the parcel can be directed to a YunExpress center where it will be processed (inspection, repackaging, and reshipment if necessary). This helps online merchants efficiently manage customer returns, reducing redistribution or refund delays and limiting financial losses related to returns.

YunExpress tracking statuses

During routing, YunExpress tracking displays brief statuses indicating the current or completed step. Here is the list of the main tracking statuses that can be encountered, along with their meaning: