Track your package

YTO Express tracking

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How to track my YTO Express package?

Ordertracker provides a simple solution to track your YTO Express packages. To begin, you'll need a YTO Express tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your YTO Express package in real time.

Where can I find my YTO Express tracking number?

Finding your YTO Express tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my YTO Express package moving in the package tracking history?

Dealing with a YTO Express package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact YTO Express or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, YTO Express customer service or the sender can help resolve shipping delays.

When I track my YTO Express package, why does it show as "returned"?

If you're tracking your YTO Express package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a YTO Express package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead YTO Express to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, YTO Express may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, YTO Express might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your YTO Express package is "returned" in tracking, contact the sender or YTO Express customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on YTO Express policies and circumstances.

Why does the YTO Express parcel tracking timeline indicate that my order cannot be found?

When your YTO Express parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in YTO Express system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by YTO Express yet. Tracking should appear shortly.

YTO Express
Company information

About YTO Express

YTO Express, also known as YTO Express Group Co., Ltd., is a leading express delivery and logistics service provider based in China. With a focus on domestic and international express delivery, YTO Express offers a wide range of services including parcel delivery, freight transportation, warehousing, and supply chain management. The company was founded in 2000 and has since grown to become one of the largest express delivery companies in China. YTO Express is known for its extensive network, efficient operations, and commitment to customer satisfaction.


Founded 2000
Country China
Avg. delivery 7-90d

How to contact YTO Express?

If you are experiencing issues with the delivery process managed by YTO Express, please do not hesitate to contact their customer support.

Headquarters YTO Express, Beijing, China [email protected] Phone: +8695554