Track your package

Yamato tracking

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How to track my Yamato package?

Ordertracker provides a simple solution to track your Yamato packages. To begin, you'll need a Yamato tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Yamato package in real time.

Where can I find my Yamato tracking number?

Finding your Yamato tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Yamato package moving in the package tracking history?

Dealing with a Yamato package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Yamato or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Yamato customer service or the sender can help resolve shipping delays.

When I track my Yamato package, why does it show as "returned"?

If you're tracking your Yamato package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Yamato package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Yamato to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Yamato may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Yamato might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Yamato package is "returned" in tracking, contact the sender or Yamato customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Yamato policies and circumstances.

Why does the Yamato parcel tracking timeline indicate that my order cannot be found?

When your Yamato parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Yamato system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Yamato yet. Tracking should appear shortly.

Yamato
Company information

About Yamato

Yamato Transport Co., Ltd., commonly known as Yamato, is a leading Japanese logistics company. Established in 1919, Yamato specializes in door-to-door delivery services, including parcel delivery, courier services, and freight transportation. With a strong focus on customer satisfaction and reliability, Yamato has become one of the most trusted shipping carriers in Japan. The company operates an extensive network of distribution centers and employs advanced technology to ensure efficient and timely delivery of shipments. Yamato's commitment to quality service has earned it a prominent position in the logistics industry.


Founded 1919
Country Japan
Avg. delivery 7-90d

How to contact Yamato?

If you are experiencing issues with the delivery process managed by Yamato, please do not hesitate to contact their customer support.

Headquarters Yamato, Tokyo, Japan [email protected] Phone: +810120179625