Track your package

XPO tracking

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How to track my XPO package?

Ordertracker provides a simple solution to track your XPO packages. To begin, you'll need a XPO tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your XPO package in real time.

Where can I find my XPO tracking number?

Finding your XPO tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my XPO package moving in the package tracking history?

Dealing with a XPO package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact XPO or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, XPO customer service or the sender can help resolve shipping delays.

When I track my XPO package, why does it show as "returned"?

If you're tracking your XPO package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a XPO package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead XPO to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, XPO may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, XPO might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your XPO package is "returned" in tracking, contact the sender or XPO customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on XPO policies and circumstances.

Why does the XPO parcel tracking timeline indicate that my order cannot be found?

When your XPO parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in XPO system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by XPO yet. Tracking should appear shortly.

XPO
Company information

About XPO

XPO is a global transportation and logistics company that provides a wide range of supply chain solutions. With operations in over 30 countries, XPO offers services such as freight transportation, warehousing, distribution, and last-mile delivery. The company focuses on delivering innovative and technology-driven solutions to meet the evolving needs of its customers. XPO's extensive network and expertise enable efficient and reliable shipment delivery across various industries.


Founded 2011
Country USA
Avg. delivery 1-20d

How to contact XPO?

If you are experiencing issues with the delivery process managed by XPO, please do not hesitate to contact their customer support.

Headquarters XPO, Greenwich, USA [email protected] Phone: +18447425976

How long does it take for XPO to deliver a shipment?

XPO is known for its efficient and timely delivery services. The delivery time for a shipment depends on various factors such as the distance between the origin and destination, the mode of transport chosen, and any additional services requested.

For domestic shipments within the United States, XPO offers several delivery options to meet the diverse needs of its customers. These options include:

  • Ground Delivery: XPO's ground delivery service is a cost-effective option for non-urgent shipments. The delivery time for ground service typically ranges from 2 to 5 business days, depending on the distance.
  • Expedited Delivery: When time is of the essence, customers can opt for XPO's expedited delivery service. This option ensures faster transit times, often within 1 to 2 business days, depending on the distance and specific requirements.
  • Same-Day or Next-Day Delivery: XPO understands the importance of immediate delivery for time-sensitive shipments. Through its network of strategically located facilities, XPO offers same-day or next-day delivery options for time-critical shipments. It allows businesses to meet tight deadlines and cater to urgent customer demands.
  • White Glove Delivery: XPO's white glove delivery service goes beyond just transportation. It provides a premium level of service for delicate, high-value, or oversized items, requiring special handling or assembly. The trained professionals take care of everything, including inside delivery, unpacking, set-up, and debris removal, ensuring a seamless experience for customers.
  • Final Mile Delivery: XPO specializes in final mile delivery, catering to both residential and commercial customers. This service ensures the safe transportation and delivery of large items, such as furniture, appliances, and electronics, directly to the customer's doorstep. With efficient routing and real-time tracking, XPO ensures fast and reliable final mile delivery.

As for the cost of XPO shipping services, it varies based on several factors. These include the weight and dimensions of the shipment, the distance traveled, the mode of transport chosen, any additional services required (such as white glove delivery), and any applicable surcharges or accessorial fees. It is recommended to contact XPO directly or utilize their online quoting tools to obtain accurate pricing information tailored to specific shipment requirements.

Please note that the specific delivery times and costs may vary depending on the location and nature of the shipment. It is always advisable to consult with XPO directly or review their website for the most up-to-date and accurate information regarding delivery times and pricing.

What does a XPO tracking number looks like?

A XPO tracking number is a unique identifier assigned to each shipment to enable customers to track their packages throughout the delivery process. XPO tracking numbers generally consist of a combination of numbers and letters, typically in the format of 10 digits, followed by a dash and additional characters. Each section serves a specific purpose in identifying and locating the package.

The first few digits of the tracking number represent the carrier code, which is exclusive to XPO. This code helps differentiate XPO shipments from those of other carriers. The subsequent digits usually indicate the package's specific reference number, which may be generated by the shipper or assigned by XPO. This reference number acts as a unique identifier for the shipment.

Following the reference number, the dash separates it from additional characters that provide information about the shipment's origin, destination, and other relevant details. These characters may vary according to the specific requirements of the shipment and the services used.

It is important to note that XPO tracking numbers can vary based on the type of service utilized, such as ground, air, or ocean freight. In some cases, XPO may also offer specialized tracking numbers for certain industries or specific service levels. Customers can access their tracking information through the XPO website or by using the mobile app, where they can input the tracking number to get real-time updates on their package's journey.

More information about XPO

XPO Logistics is a global transportation and logistics company that has emerged as one of the largest providers in the industry. The company was founded in 1989 by Michael Welch as Express-1 Expedited Solutions, primarily focusing on the expedited transportation market. Over the years, the company steadily expanded its services and offerings through a series of acquisitions and strategic partnerships.

In 2011, Express-1 merged with a third-party logistics provider called Express-1 Expedited Solutions, resulting in the formation of XPO Logistics. This merger marked a turning point for the company, as it began to take a more comprehensive approach to logistics, encompassing a wider range of services beyond just expedited transportation.

Since then, XPO Logistics has undergone significant expansion through numerous acquisitions, which have allowed the company to diversify its service offerings and gain a substantial market presence. Some notable acquisitions include Jacobson Companies, Con-way Inc., and Norbert Dentressangle, among others. These strategic acquisitions have not only broadened XPO's service capabilities but also expanded its geographical reach across various regions worldwide.

XPO Logistics operates through multiple business units, each specializing in different aspects of transportation and logistics. These units comprise a comprehensive suite of services to cater to the diverse needs of its customers. The main operating units of XPO Logistics include:

  • Transportation: This unit focuses on providing transportation solutions, including truck brokerage, less-than-truckload (LTL) shipping, last-mile delivery, managed transportation, and intermodal services. The company leverages its vast network of carriers to ensure efficient and reliable transportation across various modes.
  • Supply Chain: XPO's supply chain unit offers end-to-end logistics solutions, encompassing warehousing, distribution, e-commerce fulfillment, reverse logistics, and industrial contract logistics. With a global network of warehouses and distribution centers, the company optimizes supply chains and enhances efficiency for clients in various industries.
  • Logistics: This unit specializes in managing complex supply chain operations for customers, offering integrated solutions tailored to their specific requirements. XPO's logistics services include order management, inventory optimization, demand planning, vendor management, and transportation management.

XPO Logistics operates in a vast number of countries worldwide. With a strong global presence, the company serves customers across diverse industries and geographical locations. While specific operating countries may vary based on the specific business unit and service offering, XPO Logistics has established a widespread presence in North America, Europe, Asia-Pacific, and other regions around the globe.

It's important to note that XPO's operating countries may evolve over time due to market dynamics, strategic decisions, and acquisitions. The company maintains a flexible approach to adapt to the evolving needs of its customers and the changing landscape of the logistics industry.