Track your package

Wycon tracking

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How to track my Wycon package?

To track a Wycon package, make sure you have the tracking number provided by the sender or the retailer. This unique code gives you access to all the information related to your shipment.

Enter this number in the search field and confirm. The most recent tracking data will be displayed automatically.

A detailed timeline then traces your package's journey: current location, completed transit stages, and estimated delivery date. This information is updated at each new stage, allowing you to follow your shipment's progress in real time.

Where can I find my Wycon tracking number?

The Wycon tracking number is automatically sent when your package is shipped. As the recipient, you receive it by email, SMS, or directly on the order confirmation page of the retailer's website.

If you cannot find it in your notifications, log in to your customer account on the website where you placed your order. The tracking number can be found in your order history or in the section dedicated to ongoing deliveries.

Once you have this number, enter it in the search field to check your delivery progress and estimated arrival date.

Why isn't my Wycon package moving in the package tracking history?

When your Wycon package tracking hasn't updated for several days, several factors may explain this delay: customs formalities for international shipments, logistical incidents, or simply a delay in updating the information.

Before taking any action, verify that the delivery address provided during the order is correct. An error or incomplete information can slow down the shipping process. If the delay persists beyond the announced timeframe, contact Wycon customer service or the sender with your tracking number on hand. They will be able to precisely locate your package and, if necessary, open an investigation to determine the cause of the delay.

When I track my Wycon package, why does it show as "returned"?

A "returned" status means that the package has been sent back to the sender. Several situations can explain this return:

Incorrect or incomplete address

The delivery driver was unable to identify the recipient due to an incorrect, illegible, or incomplete address missing essential information (apartment number, access code, etc.).

Unsuccessful delivery attempts

After several unsuccessful attempts and in the absence of collection within the allotted time, the package is automatically returned to its origin point.

Unclaimed package

The recipient did not collect the package from the post office or pickup point within the holding period, usually 15 days.

Customs issues

For international shipments, missing or incomplete documents or an incorrect value declaration can result in customs clearance refusal and the return of the package.

If your package shows this status, contact the sender or Wycon customer service to find out the exact reason for the return and agree on a solution: a new shipment or refund according to the seller's terms.

Why does the Wycon parcel tracking timeline indicate that my order cannot be found?

If no information appears when tracking your Wycon package, several causes are possible:

Incorrect tracking number

Make sure that the number entered matches exactly the one provided by the sender. A single character error prevents the package from being identified.

Tracking activation delay

Tracking information is only available once the package has been picked up by Wycon. A delay of 24 to 48 hours may occur between the notification being sent and the first status update.

Technical issue

Temporary malfunctions can sometimes affect the online tracking system. In this case, try again later or contact Wycon customer service for assistance.

Wycon
Company information

About Wycon

Wycon is an Italian cosmetics brand that offers a wide range of makeup and beauty products. With a focus on quality and innovation, Wycon provides customers with a diverse selection of cosmetics for face, eyes, lips, and nails. Their product range includes foundations, eyeshadows, lipsticks, nail polishes, and various skincare items. Wycon is known for its trendy and vibrant color options, catering to different skin tones and preferences. The brand aims to empower individuals to express their unique style and enhance their natural beauty. With a strong presence in Italy and expanding internationally, Wycon continues to provide customers with high-quality cosmetics and exceptional shopping experiences.


Founded 2009
Country Italy
Avg. delivery 1-20d

How to contact Wycon?

If you are experiencing issues with the delivery process managed by Wycon, please do not hesitate to contact their customer support.

Headquarters Wycon, Milan, Italy [email protected] Phone: n/a