Wish tracking
How to track my Wish package?
Ordertracker provides a simple solution to track your Wish packages. To begin, you'll need a Wish tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Wish package in real time.
Where can I find my Wish tracking number?
Finding your Wish tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Wish package moving in the package tracking history?
Dealing with a Wish package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Wish or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Wish customer service or the sender can help resolve shipping delays.
When I track my Wish package, why does it show as "returned"?
If you're tracking your Wish package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Wish package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Wish to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Wish may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Wish might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Wish package is "returned" in tracking, contact the sender or Wish customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Wish policies and circumstances.
Why does the Wish parcel tracking timeline indicate that my order cannot be found?
When your Wish parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Wish system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Wish yet. Tracking should appear shortly.
About Wish
Wish is an online marketplace that offers a wide range of products at discounted prices. It was founded in 2010 and has gained popularity for its affordable and diverse product selection. Wish connects sellers from around the world with buyers, providing access to various categories such as fashion, electronics, home goods, beauty, and more. With its user-friendly mobile app and website, Wish has attracted a large customer base globally. The company is headquartered in San Francisco, California, USA.
How to contact Wish?
If you are experiencing issues with the delivery process managed by Wish, please do not hesitate to contact their customer support.
Online commerce with variable times according to destination
Wish offers several delivery options to meet the different needs of its global clientele. The delivery time and cost of an order may vary depending on several factors, including the destination country, product availability, and the chosen shipping method.
The delivery times offered by Wish can range from a few days to several weeks. This variation is influenced by factors such as the seller's location, shipping distance, and any required customs procedures. Delivery times are generally indicated on the product page at the time of purchase, providing customers with an estimated range for receiving their order.
Wish offers different types of delivery options to meet the diverse needs of its customers. Here are some of the commonly available delivery methods:
- Standard delivery: This is the most economical option offered by Wish. It involves using reliable postal services and carrier partners for shipping. Although delivery times may be longer, this option is generally more cost-effective.
- Express delivery: Wish also offers expedited shipping options for those who wish to receive their orders quickly. Through partnerships with various service providers such as DHL, UPS, and FedEx, customers can choose express delivery to reduce delivery time. However, it is important to note that this option generally incurs higher shipping costs.
- Wish Express: Wish offers a premium shipping service called Wish Express. It aims to ensure faster delivery times, usually within a week or less. This service leverages local warehouses and express shipping providers to speed up the shipping process and reduce wait times for customers.
Shipping costs are influenced by several factors, including the weight and dimensions of the package, the delivery address, and the chosen shipping method. Wish calculates shipping fees based on these factors and communicates them to customers during the ordering process. Shipping fees are generally added to the total cost of the order, allowing customers to clearly understand the expenses incurred.
It is important to note that while Wish strives to provide accurate delivery estimates, unforeseen circumstances such as customs clearance, natural disasters, or logistical challenges may cause delays beyond their control. Customers are encouraged to consider these factors when placing their orders and to maintain realistic expectations regarding delivery times.
Wish offers a range of delivery options to meet different shipping preferences and budgets. Customers can choose between standard and express delivery, with the option to use the premium Wish Express service for faster delivery. While delivery times may vary, customers receive estimated timeframes at the time of purchase. It is crucial for customers to consider potential delays and additional costs when selecting their shipping method and managing their expectations.
Which carriers does Wish use?
Wish collaborates with various carriers worldwide to ensure reliable and efficient delivery of products. The specific carrier used for an order often depends on factors such as the destination country, product availability, and the delivery mode chosen by the customer.
Here are some of the most commonly used carriers by Wish:
- United States Postal Service (USPS): As one of the leading carriers in the United States, USPS handles a significant number of deliveries for Wish. Tracking numbers for USPS generally begin with an alphanumeric combination, followed by a series of digits.
- China Post: As the national postal service of China, China Post is frequently used to ship products from Chinese sellers on Wish. Tracking numbers provided by China Post generally start with two alphabetic characters, followed by nine or eleven digits.
- ePacket: ePacket is a popular shipping option for small packages weighing less than 4.4 lb (2 kg). It offers relatively fast delivery times, often between 7 and 20 business days. ePacket tracking numbers generally start with "L" and are followed by a combination of letters and numbers.
- DHL: Known for its global logistics services, DHL is often chosen for fast and express deliveries. DHL tracking numbers vary in format but generally consist of ten digits or a combination of digits and letters.
- FedEx: Another renowned international carrier, FedEx is commonly used for its fast and reliable shipping services. FedEx tracking numbers are generally a combination of 12 digits.
- UPS: UPS offers extensive international shipping services, including for Wish. UPS tracking numbers are generally a combination of alphanumeric characters.
- Royal Mail: Royal Mail is the main postal service in the United Kingdom and is frequently used for Wish orders shipped to the UK. Tracking numbers provided by Royal Mail vary in format but generally contain alphanumeric characters.
Please note that the specific format and structure of tracking numbers may vary depending on the carrier, region, and any additional tracking services offered by the carrier. Customers can generally find their tracking numbers in their order details on the Wish website or mobile app, allowing them to track the progress of their shipments throughout the delivery process.
More information about Wish
Wish is an American e-commerce company founded in 2010 by Piotr Szulczewski and Danny Zhang. The company was initially known as ContextLogic and was later rebranded as Wish. Wish started as a mobile shopping app aimed at connecting consumers directly with sellers worldwide, offering a wide range of products at affordable prices.
During its early years, Wish focused on targeting price-sensitive consumers, particularly those seeking cost-effective alternatives to well-known brands. The platform gained popularity by offering an extensive inventory of products at significantly lower prices than traditional retail stores. Wish used social media and data-driven algorithms to personalize the shopping experience and offer tailored product recommendations to its users.
Wish quickly expanded its presence globally, reaching customers on every continent. With its user-friendly interface and vast product selection, Wish established a strong position in the international e-commerce market. Over time, Wish expanded its offerings, moving primarily from fashion and accessories to a diverse range of categories, including electronics, home goods, beauty, and more, to meet the evolving needs and preferences of its clientele.
Wish primarily operates through its main online marketplace, Wish.com, and its mobile app, available on iOS and Android platforms. The platform connects consumers with sellers and manufacturers worldwide, facilitating transactions and shipments. Wish has developed partnerships with a vast network of sellers, ranging from small independent businesses to large enterprises.
According to the latest available data, Wish operates in over 100 countries, including the United States, Canada, the United Kingdom, Germany, France, Spain, Italy, Australia, Brazil, India, and many others. This extensive global presence allows Wish to serve a diverse customer base and offer a wide range of products to meet different market preferences.
Wish's operating model emphasizes a direct-to-consumer approach, allowing sellers to reach a large customer base without intermediaries. By directly connecting buyers and sellers, Wish creates a platform where sellers can showcase their products and buyers can discover and purchase items at competitive prices.
Additionally, Wish has implemented localized operations in different countries to enhance the customer experience and cater to regional shopping preferences. This includes localized customer support, local payment options, and tailored marketing strategies. By operating in multiple countries and continuously expanding its presence, Wish aims to create a global community of users who can easily access a wide range of affordable products.
In summary, Wish's extensive operating units and international presence make it a leading player in the global e-commerce landscape, offering consumers a convenient and cost-effective shopping experience across different categories and regions.
Common tracking statuses
| Status | Description |
|---|---|
| The shipment is out for delivery. You will receive it by the expected delivery date. | Your package is on its way to your delivery location. |
| The shipment is at our destination facility. It is being sorted and you will receive it by the expected delivery date. | Your package is being processed at the final postal facility before delivery. |
| The shipment is in transit to the destination. You will receive it by the expected delivery date. | Your package is on the move to its final destination. |
| The shipment is currently in transit overseas. | Your package is being transported across international borders. |
| The shipment has left the facility. | Your package has left the postal center and is on its way. |
| The shipment has arrived at the sorting facility. | Your package has arrived at a postal center for sorting. |
| The shipment has left the carrier. | The carrier has handed over your package for further transport. |
| The shipment has arrived at the carrier. | Your package has been received by the carrier. |
| The shipment has left the first-mile sorting center. | Your shipment has left the initial sorting center. |
| We have received the shipment information. | The details of your shipment have been received and recorded. |
| The shipment has arrived at the warehouse. | Your package has been received at the warehouse. |
| The shipment has arrived at the first-mile sorting center. | Your package has arrived at the initial sorting center. |
| The order has been generated. | Your order has been placed and recorded. |
| The shipment is out for delivery. | Your package is on its way to your delivery location. |
| The shipment has arrived at the destination customs after clearance. | Your package has cleared customs at its destination. |
| The shipment has left the destination transit hub. | Your package has left the transit hub and is on its way to its final destination. |
| The shipment has arrived at the destination transit hub. This is the first scan by the last-mile carrier. | Your package has reached the last transit point before delivery. |
| The shipment has arrived at the destination airport. | Your package has arrived at the destination airport for further processing. |
| The shipment has left the destination customs. | Your package has cleared customs and is on its way for further processing. |
| The shipment has left the airport in the departure country/region. | Your package has left the departure airport and is in transit. |
| The shipment has arrived at the airport in the departure country/region. | Your package has arrived at the departure airport. |
| The shipment has left customs in the departure country/region. | Your package has cleared customs in the departure country and is in transit. |
| The shipment has arrived at customs in the departure country/region. | Your package has arrived at customs in the departure country for clearance. |
| The shipment has been processed at the first-mile sorting center. | Your package has been sorted by the dispatch center. |
| The package has been picked up by the carrier and is on its way to the warehouse. | The carrier has taken your package for delivery to the destination. |
| The shipment has left the export processing center/warehouse. | Your package has left the warehouse/export center and is on its way. |
| The order has been successfully generated. | Your order has been successfully processed. |