Wish tracking
How to track my Wish package?
Ordertracker provides a simple solution to track your Wish packages. To begin, you'll need a Wish tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Wish package in real time.
Where can I find my Wish tracking number?
Finding your Wish tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Wish package moving in the package tracking history?
Dealing with a Wish package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Wish or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Wish customer service or the sender can help resolve shipping delays.
When I track my Wish package, why does it show as "returned"?
If you're tracking your Wish package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Wish package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Wish to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Wish may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Wish might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Wish package is "returned" in tracking, contact the sender or Wish customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Wish policies and circumstances.
Why does the Wish parcel tracking timeline indicate that my order cannot be found?
When your Wish parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Wish system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Wish yet. Tracking should appear shortly.
About Wish
Wish is an online marketplace that offers a wide range of products at discounted prices. It was founded in 2010 and has gained popularity for its affordable and diverse product selection. Wish connects sellers from around the world with buyers, providing access to various categories such as fashion, electronics, home goods, beauty, and more. With its user-friendly mobile app and website, Wish has attracted a large customer base globally. The company is headquartered in San Francisco, California, USA.
How to contact Wish?
If you are experiencing issues with the delivery process managed by Wish, please do not hesitate to contact their customer support.
How long does it take for Wish to deliver a shipment?
Wish offers a variety of delivery options to cater to the diverse needs of its global customer base. The delivery time and cost of an order can vary depending on several factors, including the destination country, product availability, and shipping method selected.
The delivery timeframes provided by Wish can range from a few days to several weeks. This variation is influenced by factors such as the location of the seller, the shipping distance, and any customs procedures that may be required. Delivery times are typically indicated on the product page at the time of purchase, giving customers an estimated range for when they can expect their orders to arrive.
Wish offers different types of delivery options to meet the diverse requirements of its customers. Some of the commonly available delivery methods are:
- Standard Shipping: This is the most economical option provided by Wish. It involves using reliable postal services and courier partners for shipping. While it may have longer delivery times, this option tends to be more cost-effective.
- Express Shipping: Wish also offers expedited shipping options for those who wish to receive their orders promptly. Through partnerships with various service providers, such as DHL, UPS, and FedEx, customers can choose express shipping to minimize delivery time. However, it's important to note that this option usually incurs higher shipping costs.
- Wish Express: Wish Express is a premium shipping service offered by Wish. It aims to provide faster delivery times, typically within a week or less. This service leverages local warehouses and express shipping providers to expedite the shipping process, minimizing the waiting time for customers.
The shipping costs are influenced by several factors, including the weight and dimensions of the package, delivery address, and the chosen shipping method. Wish calculates shipping costs based on these factors and communicates them to the customers during the checkout process. The shipping cost is typically added to the total order cost, giving customers a clear understanding of the expenses involved.
It is important to note that while Wish strives to provide accurate delivery estimates, unforeseen circumstances such as customs clearance, natural disasters, or logistical challenges may cause delays beyond their control. Customers are advised to consider these factors when placing their orders and maintain realistic expectations regarding delivery times.
Wish offers a range of delivery options to accommodate different shipping preferences and budgets. Customers can choose between standard and express shipping, with the option of utilizing the premium Wish Express service for faster delivery. While delivery times can vary, customers are provided with estimated timelines at the time of purchase. It is crucial for customers to consider potential delays and additional costs when selecting their shipping method and managing their expectations.
What shipping carriers does Wish work with?
Wish works with a variety of shipping carriers worldwide to ensure reliable and efficient delivery of the products. The specific shipping carrier used for an order often depends on factors such as the destination country, product availability, and shipping method selected by the customer.
Some of the commonly used shipping carriers by Wish include:
- United States Postal Service (USPS): As one of the major carriers in the United States, USPS handles a substantial number of Wish shipments. Tracking numbers for USPS typically start with a combination of alphanumeric characters, followed by a series of numbers.
- China Post: As the national postal service of China, China Post is frequently used for shipping products from Chinese sellers on Wish. Tracking numbers provided by China Post usually start with two alphabetic characters, followed by nine or eleven digits.
- ePacket: ePacket is a popular shipping option for small packages weighing less than 4.4lbs (2kg). It offers relatively faster delivery times, often within 7-20 business days. ePacket tracking numbers generally begin with "L" and are followed by a combination of letters and numbers.
- DHL: Known for its worldwide logistics services, DHL is often chosen for expedited and express deliveries. DHL tracking numbers vary in format but usually consist of ten digits or a combination of numbers and letters.
- FedEx: Another renowned international shipping carrier, FedEx is commonly used for fast and reliable shipping services. FedEx tracking numbers are typically a combination of 12 numbers.
- UPS: UPS offers extensive global shipping services, including Wish deliveries. UPS tracking numbers typically consist of a combination of alphanumeric characters.
- Royal Mail: Royal Mail is the primary postal service in the United Kingdom, and it is frequently employed for Wish orders shipped to the UK. The tracking numbers provided by Royal Mail vary in format but commonly contain alphanumeric characters.
Please note that the specific format and structure of tracking numbers may vary depending on the carrier, region, and any additional tracking services offered by the shipping carrier. Customers can typically find their tracking numbers in their order details on the Wish website or mobile app, allowing them to track the progress of their shipments throughout the delivery process.
More information about Wish
Wish is an American e-commerce company founded in 2010 by Piotr Szulczewski and Danny Zhang. The company was initially known as ContextLogic and later rebranded to Wish. Wish started as a mobile shopping app that aimed to connect consumers directly with sellers from around the world, offering a wide range of products at affordable prices.
In its early years, Wish focused on targeting price-sensitive consumers, particularly those who were seeking budget-friendly alternatives to well-known brands. The platform gained popularity by curating an extensive inventory of products at significantly lower prices compared to traditional retail outlets. Wish leveraged social media channels and data-driven algorithms to personalize the shopping experience and offer tailored product recommendations to its users.
Wish quickly expanded its presence globally, reaching customers across continents. With its user-friendly interface and a vast product selection, Wish gained a strong foothold in the international e-commerce market. Over time, Wish expanded its offerings from primarily fashion and accessories to include a diverse range of categories, including electronics, home goods, beauty, and more, catering to the evolving needs and preferences of its customer base.
Wish operates primarily through its main online marketplace, Wish.com, and its mobile app, available on both iOS and Android platforms. The platform connects consumers with sellers and manufacturers worldwide, facilitating transactions and shipments. Wish has developed partnerships with a vast network of sellers, ranging from small independent businesses to larger enterprises.
As of the latest available data, Wish operates in over 100 countries, including the United States, Canada, United Kingdom, Germany, France, Spain, Italy, Australia, Brazil, India, and many others. This extensive global presence allows Wish to serve a diverse customer base and offer an extensive product range to cater to different market preferences.
Wish's operating model emphasizes a direct-to-consumer approach, enabling sellers to reach a wide customer base without the need for intermediaries. By connecting buyers and sellers directly, Wish creates a platform where sellers can showcase their products and buyers can discover and purchase items at competitive prices.
Furthermore, Wish has established localized operations in various countries to enhance its customer experience and cater to regional shopping preferences. This includes localized customer support, local payment options, and tailored marketing strategies. By operating in multiple countries and continually expanding its presence, Wish aims to create a global community of users who can easily access a vast array of affordable products.
Overall, Wish's extensive operating units and international presence position it as a prominent player in the global e-commerce landscape, offering consumers a convenient and cost-effective shopping experience across various categories and regions.
Common shipment tracking statuses
| Status | Description |
|---|---|
| The shipment is out for delivery. You will receive it on the scheduled delivery date. | Your package is on the way to your delivery location. |
| The shipment is at our destination facilities. It is being sorted and you will receive it on the scheduled delivery date. | Your package is being processed at the final postal facility before delivery. |
| The shipment is being transported to the destination location. You will receive it on the scheduled delivery date. | Your package is on the move to its final destination. |
| The shipment is currently in overseas transit. | Your package is being transported across international borders. |
| The shipment has departed from the facility. | Your package has left the postal facility and is on its way. |
| The shipment has arrived at the sort facility. | Your package has arrived at a postal facility for sorting. |
| The shipment has departed from the carrier. | The carrier has handed over your package for further forwarding. |
| The shipment has arrived at the carrier. | Your package has been received by the carrier. |
| The shipment has departed from the first mile sorting center. | Your shipment has left initial sorting facility. |
| We have received the shipment information. | Details of your shipment have been received and recorded. |
| The shipment has arrived at the warehouse. | Your package has been received at the warehouse. |
| The shipment has arrived at the first mile sorting center. | Your package has arrived at the initial sorting center. |
| The order has been generated. | Your order has been placed and recorded. |
| The shipment is out for delivery. | Your package is on the way to your delivery location. |
| The shipment has arrived at the destination post customs clearance. | Your parcel has cleared customs at its destination. |
| The shipment has departed from the destination transit hub. | Your package has left the transit hub and is en route to its final destination. |
| The shipment has arrived at the destination transit hub. This is the first scan by the last mile carrier. | Your package has reached the final transit point before delivery. |
| The shipment has arrived at the destination airport. | Your package has reached the destination airport for further processing. |
| The shipment has departed from the destination customs. | Your package has cleared customs and left for further processing. |
| The shipment has departed from the airport in the country/region of departure. | Your package has left the departure airport and is in transit. |
| The shipment has arrived at the airport in the country/region of departure. | Your package has arrived at the departure airport. |
| The shipment has departed from the customs in the country/region of departure. | Your package has cleared customs in the departure country and is in transit. |
| The shipment has arrived at the customs in the country/region of departure. | Your package has arrived at customs in the departure country for clearance. |
| The shipment has been processed at the first mile sorting center. | Your package has been sorted by the dispatch center. |
| The package has been picked up by the carrier and is en route to the warehouse. | The carrier has taken your package for delivery to the destination. |
| The shipment has departed from the export processing center/warehouse. | Your package has left the warehouse/export center and is on its way. |
| The order has been successfully generated. | Your order has been processed successfully. |