Walmart tracking
How to track my Walmart package?
Ordertracker provides a simple solution to track your Walmart packages. To begin, you'll need a Walmart tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Walmart package in real time.
Where can I find my Walmart tracking number?
Finding your Walmart tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Walmart package moving in the package tracking history?
Dealing with a Walmart package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Walmart or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Walmart customer service or the sender can help resolve shipping delays.
When I track my Walmart package, why does it show as "returned"?
If you're tracking your Walmart package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Walmart package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Walmart to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Walmart may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Walmart might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Walmart package is "returned" in tracking, contact the sender or Walmart customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Walmart policies and circumstances.
Why does the Walmart parcel tracking timeline indicate that my order cannot be found?
When your Walmart parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Walmart system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Walmart yet. Tracking should appear shortly.
About Walmart
Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. Founded in 1962, Walmart has grown to become one of the world's largest retailers, serving millions of customers worldwide. With its headquarters in the United States, Walmart offers a wide range of products including groceries, electronics, clothing, home goods, and more. Known for its competitive prices and extensive product selection, Walmart has established itself as a go-to destination for affordable shopping. The company employs a large workforce, with thousands of employees working across its various locations. Walmart provides efficient shipment delivery services to ensure timely delivery of orders to its customers.
How to contact Walmart?
If you are experiencing issues with the delivery process managed by Walmart, please do not hesitate to contact their customer support.
Global distribution with integrated logistics and private fleet
Walmart is primarily a global distributor, but it is also a complete logistics operator that plans, executes, and controls large-scale flows of goods. Relying on a network of warehouses, a private fleet, e-commerce execution capabilities, and partnerships with carriers, the company ensures the continuous flow of products from supply sites to the final customer. Its position as a carrier is characterized by advanced process integration, strong supply chain management, and rigorous standardization of delivery operations.
Walmart - Key role in the global logistics chain
As a logistics player, Walmart organizes national and international flows covering upstream (imports, supplier consolidation, transshipment) and downstream (store replenishment, e-commerce, returns). The company manages multimodal routing schemes, combines warehousing, grouping, and road transport, and oversees last-mile operations in urban, suburban, and rural areas. This orchestration relies on interconnected information systems, harmonized performance indicators, and homogeneous exception protocols to ensure a consistent delivery experience.
Walmart's internal logistics infrastructure
Walmart's internal network includes general-purpose distribution centers, platforms dedicated to online commerce, and facilities specialized by product category. Warehouses are positioned to reduce average service distances, with overlapping coverage areas to absorb peaks and increase resilience. Rapid transshipment processes are used to limit intermediate storage and accelerate item turnover.
The private fleet rhythmically connects warehouses to stores and e-commerce shipping points. Tour planning optimizes loads, delivery order, and consolidation by destination. Fine coordination between warehouse preparations and vehicle assignment allows for a high level of punctuality while controlling operating costs.
Walmart road transport organization
Road transport forms the backbone of domestic flows. Walmart operates regular connections between distribution sorting centers, store replenishment shuttles, and dedicated e-commerce departures. Road tractors and trailers are monitored by onboard telematics, providing real-time visibility on routes, driving safety, and cargo location. Operations integrate quality control procedures at pickup, loading, unloading, and transfer.
The standardization of handling units, palletization modes, and logistics labeling facilitates the cross-passage of goods in the network. Cold chains and sensitive categories are subject to specific operational settings, with temperature recording and enhanced traceability.
Walmart e-commerce and omnichannel operations
Walmart operates an omnichannel model in which stores and warehouses contribute to online order preparation. Supercenters serve as proximity shipping points to reduce last-mile distances. Dedicated teams perform picking in aisles or in backroom storage areas, complemented by consolidation zones for packaging before handover to transport. This proximity allows for fast delivery and local pickup options.
The national network is leveraged to balance flows according to demand. Orders can be routed to the most relevant shipping location based on available inventory, distance, preparation capacity, and departure slots.
Walmart Fulfillment Services (WFS)
Walmart Fulfillment Services is a comprehensive execution offer for third-party sellers on the Walmart marketplace. Merchants entrust their inventory to WFS warehouses; Walmart handles receipt, quality control, storage, order preparation, standardized packaging, shipping, and returns management. Shipments from WFS integrate into the Walmart transport network and use the fast delivery channels already deployed for the brand's e-commerce.
WFS provides a consistent experience: packaging compliant with house standards, harmonized numbering and tracking events, unified customer service. Storage, addressing, rotation, and stock level control rules are applied centrally. Covered performance indicators include inventory accuracy, picking accuracy, packaging quality, and departure punctuality.
Walmart GoLocal (White-label last-mile delivery)
Walmart GoLocal offers other brands a last-mile delivery solution operated by Walmart without brand exposure. Partner orders are integrated into Walmart's scheduling platform, which triggers pickup, handover to the right network, and delivery to the recipient. The service handles various needs: on-demand deliveries, scheduled slots, grocery runs, general items, bulky products requiring enhanced handling.
GoLocal provides the operational density of Walmart's network, including the use of independent drivers coordinated via a dedicated app. Coverage extends to urban centers as well as lower-density areas, with tour optimization processes aimed at grouping stops and reducing empty trips.
Partner driver network: Spark Driver
The partner driver network, organized around a dispatch app, handles part of the proximity deliveries. Orders are assigned based on distance, volume, vehicle capacity, and desired window. Proof of delivery is collected by photograph, one-time code, or digital signature, with timestamping and geolocation to enhance traceability.
Safety and compliance instructions are integrated into the app: identity checks, good loading practices, secure handling, respect for authorized drop-off points, and customer instructions. Quality control mechanisms analyze performance, delivery accuracy, and customer satisfaction.
Partnerships with external carriers
Walmart cooperates with recognized parcel carriers to complement its coverage and absorb seasonal peaks. These partners handle intermediate transport, last-mile segments, and specialized connections according to territories. Using regional carriers allows addressing specific areas with adapted travel times and a fine knowledge of the terrain.
Logistics agreements structure the exchange of tracking events, the use of standardized labels, and exception management. Walmart's systems aggregate information flows to offer a unique visibility to the customer, regardless of the carrier physically delivering.
Returns management and reverse logistics at Walmart
Reverse logistics is structured around several paths: return to store, drop-off at a service point, home pickup, or handover to the carrier. Returned parcels are identified by an internal code and follow a traced circuit: collection, sorting, inspection, reintegration into stock, refurbishment, recycling, or recovery depending on the product category. Return traceability aligns with tracking terminology to keep the customer informed at every step.
Compliance checks ensure the safety of reverse flows: product verification, customer data neutralization for electronics, separation of hazardous or regulated flows, compliant packaging for return transport.
Walmart logistics technologies and innovations
Walmart deploys warehouse, transport, and supply management systems interfaced with advanced analytics solutions. Demand forecasting guides stock distribution between regional platforms and stores. Automatic identification devices improve inventory accuracy and accelerate restocking. In high-activity sites, automation equipment assists sorting, conveying, and picking, while improving workstation ergonomics.
Optimization algorithms select the most relevant shipping location per order, considering availability, distance, departure slots, and preparation capacities. Dynamic planning adjusts volumes per site and redirects flows in case of disruptions.
Drone and autonomous vehicle delivery at Walmart
Walmart is experimenting with emerging delivery modes for proximity shipments. Drones handle short routes with limited-mass parcels, relying on defined air corridors and identified reception areas. These operations follow strict safety, trajectory control, and handover point identification procedures.
Autonomous vehicle pilots address recurring short and medium-distance routes. The goal is to streamline repetitive connections and ensure reliable schedules by reducing variability. Experience feedback fuels a gradual maturity increase, complementing traditional operations.
Walmart safety, compliance, and service quality
Road operation safety relies on compliance with driving and service time rules, continuous training, and preventive vehicle maintenance. Logistics sites apply access instructions, internal traffic plans, and secure loading protocols. Regular audits verify handling process compliance, seal integrity, damage prevention, and transport documentation.
Service quality is monitored through indicators such as departure punctuality, preparation accuracy, first-pass successful delivery rate, and tracking information accuracy. Exception events trigger targeted action plans: redirection, retry, additional instruction, item substitution, or refund according to current policies.
Walmart transport sustainability
Walmart integrates environmental criteria into tour design, equipment selection, and packaging. Load consolidation, empty mile reduction, and packaging volume optimization contribute to reducing the carbon footprint. Alternative energies and energy-efficient technologies are gradually introduced into the fleet and sites.
Material standardization, separation of recyclable flows, and limitation of single-use consumables contribute to an operational sustainability approach. The company works with its partners to align transport practices with these objectives.
International flow management and imports
Walmart organizes transoceanic shipments with origin consolidation schemes, diversified port entry points, and transshipment operations near consumption basins. Imported goods are then directed to regional warehouses or specialized platforms that feed the national network. Customs coordination, documentary compliance, and container security are part of a continuous control framework.
Maritime and land capacity allocation strategies consider market uncertainties: port congestion, equipment availability, local restrictions. Contingency plans provide for alternative routes, substitute sorting centers, and adjusted schedules.
Data governance and shipment visibility
Tracking events structure a parcel's life and feed customer notifications. Walmart unifies terminology to aggregate information from its internal network and partners. Key statuses cover order, preparation, shipping, routing, delivery, and, if applicable, return. Systems detect deviations from the transport plan and propose corrective measures.
Visibility extends to aggregated performance: cycle time, estimate reliability, exception causes. This data guides planning, site staffing, role distribution between warehouses, stores, and providers, as well as continuous delivery path improvement.
Delivery models by product category
Grocery products favor proximity schemes with local preparation and refrigerated circuits when necessary. General merchandise is mostly shipped from regional platforms with suitable unit packaging. Bulky or heavy items may require two-person teams, scheduled appointments, and additional setup services. Sensitive products are subject to enhanced controls at handover and, if applicable, identity verification.
Each delivery model has a dedicated tracking reference to clearly indicate to the customer the exact status of their shipment and possible actions: rescheduling, pickup, access instructions, or return.
Operational performance and business continuity
Service continuity is ensured by peak planning, capacity reinforcements, and volume absorption mechanisms. Operational disruptions trigger crisis management with prioritization of essential flows, resource redeployment, and proactive communication to customers. Regular exercises validate site switchover plans and recovery procedures.
Lessons learned from tense periods feed structural improvements: sorting center diversification, coverage area reconfiguration, increased preparation flexibility, increased grouping capacities, and finer distribution route segmentation.
Walmart's evolution prospects as a carrier
Walmart's logistics trajectory combines automation intensification, e-commerce capacity increase, controlled proximity delivery extension, and partnership consolidation. The company continues to standardize tracking data, optimize tours, and improve preparation workstation ergonomics. Emerging innovations, such as urban micro-platforms, low-emission vehicles, and next-generation robotics, aim to increase operational reliability and sustainability.
Beyond the domestic scope, international projection relies on multi-origin supply schemes, diversified import sorting centers, and robust continuity plans. The logic remains the same: bring stocks closer to the customer, smooth flows, and provide precise visibility at every step of the journey.
Walmart tracking statuses
| Status | Description |
|---|---|
| Order confirmed | The order has been validated and will enter the preparation flow |
| Payment accepted | The payment has been authorized and the processing order is triggered |
| Verification in progress | An additional check is performed before order preparation |
| In preparation | Items are being picked and packed in a Walmart facility |
| Ready for shipment | The package is packed, labeled, and awaiting departure |
| Label created | The tracking number has been generated and will be active upon pickup |
| Package handed to carrier | The carrier has taken charge of the package for transport |
| In transit | The package is progressing through the transport network between sorting sites |
| Processed in a sorting center | The package has been scanned and directed to the next routing step |
| Arrived at local center | The package has arrived at the facility serving the recipient's area |
| Out for delivery | The delivery person is on their way to the indicated address |
| Delivery scheduled | A delivery slot has been set and will be respected according to local conditions |
| Delivered | The package has been handed to the recipient or left at the agreed location |
| Left in a safe place | The package has been left in a secure location according to instructions |
| Dropped at pickup point | The package is available at a designated collection point |
| Ready for in-store pickup | The package can be collected at the store's pickup counter |
| In-store pickup completed | The package has been collected by the customer at the store |
| Delivery attempt | An attempt was made unsuccessfully and a new presentation is planned |
| Recipient absent | Delivery could not be made due to the recipient's absence |
| Access impossible | The delivery person could not access the address and new instructions are required |
| Address to confirm | Details are needed to finalize the delivery |
| Extended delay | Transport requires additional time due to an operational contingency |
| Held for inspection | The package is subject to a quality or security check before continuing transit |
| Weather conditions disrupted | Progress is slowed due to the weather situation |
| Handling incident | An incident was detected and corrective action is underway |
| New attempt scheduled | A new delivery has been scheduled according to availability |
| Instruction required | Additional information is requested to continue transport |
| Return initiated by customer | A return request has been recorded and the package will be picked up |
| Return in transit to Walmart | The package is returning to a Walmart facility for processing |
| Return received by Walmart | The returned package has been received and will be inspected |
| Refund processed | The refund has been validated according to the current policy |
| Canceled | The order was canceled before shipment and will not be delivered |
| Package presumed lost | The package is missing and an investigation is underway |
| Investigation in progress | A logistics investigation is being conducted to resolve the exception |
| Closed | The case has been resolved and tracking is complete |