Track your package

International Post tracking

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How to track my International Post package?

Ordertracker provides a simple solution to track your International Post packages. To begin, you'll need a International Post tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your International Post package in real time.

Where can I find my International Post tracking number?

Finding your International Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my International Post package moving in the package tracking history?

Dealing with a International Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact International Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, International Post customer service or the sender can help resolve shipping delays.

When I track my International Post package, why does it show as "returned"?

If you're tracking your International Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a International Post package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead International Post to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, International Post may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, International Post might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your International Post package is "returned" in tracking, contact the sender or International Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on International Post policies and circumstances.

Why does the International Post parcel tracking timeline indicate that my order cannot be found?

When your International Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in International Post system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by International Post yet. Tracking should appear shortly.

International Post
Company information

About International Post

International Post, also known as the Universal Postal Union (UPU), is a specialized agency of the United Nations that coordinates and regulates international postal services. It was established in 1874 and currently has 192 member countries. The UPU plays a crucial role in promoting and facilitating international mail and parcel services, setting standards for international postage rates, and fostering cooperation among postal operators worldwide. With its extensive network and collaborative efforts, International Post ensures efficient and reliable cross-border mail delivery, contributing to global communication and trade.


Founded 1874
Country Switzerland
Avg. delivery 1-20d

How to contact International Post?

If you are experiencing issues with the delivery process managed by International Post, please do not hesitate to contact their customer support.

Headquarters International Post, Bern, Switzerland [email protected] Phone: +41313503111

How long does it take for International Post to deliver a shipment?

The Universal Postal Union (UPU) itself does not directly handle the delivery of shipments; it is not a courier service. Instead, the UPU establishes the regulatory framework for international mail exchanges between postal services of its member countries. The time it takes to deliver a shipment, the types of delivery offered, and the costs associated are determined by the individual member country’s postal service and the services they provide.

For instance, if you send a package from the United States via USPS (United States Postal Service), which is a member of the UPU, the delivery options and times will vary:

  • International Economy: This is usually the most affordable but slowest option, typically used for less urgent shipments. It can take several weeks to several months depending on the destination and the level of service chosen.
  • International Standard: This service is faster than economy, often used for packages and letters where tracking is not necessary. Delivery times can range from one to several weeks.
  • International Expedited or Express: This service is for urgent shipments and typically comes with tracking and faster delivery times, often within a few days to a week.
  • International Courier: This is the fastest, most expensive service, often guaranteeing delivery within a set number of days, sometimes as quickly as overnight to certain destinations.

The cost of these services depends on various factors, including the weight and size of the item, the destination country, and the level of service chosen (e.g., economy, standard, express). Each country's postal service sets its own rates, which can be found on their official websites or by contacting them directly.

For specific details on delivery times, types of delivery, and costs, you would need to check with the postal service of the country from which the mail is being sent.

What does a International Post tracking number looks like?

A Universal Postal Union (UPU) tracking number, often referred to as a postal shipment tracking number, is a unique identifier assigned to a parcel or letter by a postal service when it is shipped. The format of the tracking number can vary by the country of origin and the postal service used. However, there are some common formats due to UPU standards.

Typically, a UPU tracking number is alphanumeric and may include 13 characters with the following structure:

  • Two letters at the beginning, which often indicate the type of mail or level of service (e.g., CP for parcel post, RA for registered mail, EE for express mail).
  • Nine digits in the middle, which serve as the unique identifier for the shipment.
  • Two letters at the end, which are the ISO alpha-2 country code for the country where the mail is originating from (e.g., US for the United States, GB for Great Britain, CN for China).

An example of a UPU tracking number could be: RA123456789US

This structure allows for compatibility across different countries’ postal systems, facilitating international mail tracking and processing. To track a shipment, you would typically go to the website of the postal service of the country where the item was posted, or use global tracking websites that interface with various country’s postal systems, and enter the tracking number to get the status of the shipment.

More information about International Post

The Universal Postal Union (UPU) was established on October 9, 1874, as a result of the Treaty of Bern, which was signed in Bern, Switzerland. The UPU was created to address the need for an international postal system that could overcome the challenges posed by the varied policies, fees, and standards of the many different national postal services. Prior to the UPU, sending mail internationally was complex, expensive, and unreliable.

The key idea behind the UPU was to create a single postal territory for the reciprocal exchange of mail. Its formation marked the beginning of global standardization for postal services, which included uniform rates to reduce confusion, the establishment of set rules for the exchange of international mail, and the principle that postal authorities should give equal treatment to foreign and domestic mail.

In 1948, the UPU became a specialized agency of the United Nations, expanding its role to assist in the development of postal services in developing countries, among other responsibilities.

The UPU has several operating units and bodies that oversee different aspects of its functions:

  • The Congress: The supreme authority of the UPU, which meets every four years to set the union's policies and to approve the budget and working program for the next cycle.
  • The Council of Administration (CA): Comprising 41 member countries, the CA meets annually and acts on behalf of the Congress during the intersessional period. It supervises the activities of the UPU and studies regulatory, administrative, legislative, and legal issues.
  • The Postal Operations Council (POC): Comprising 40 member countries, it is responsible for technical assistance and deals with operational, economic, and commercial aspects of postal services.
  • The International Bureau (IB): It serves as the UPU's secretariat and is based in Bern, Switzerland. The IB provides logistical and technical support, carries out the decisions of the Congress, and serves as a liaison among member countries.
  • The Consultative Committee: This body includes representatives of the wider postal sector, such as private operators, couriers, and organizations representing customers, who provide input on various issues.

The UPU has 192 member countries, making it one of the most universal bodies in the international system. Each member country operates its own national postal service and commits to the UPU's rules and regulations to ensure international mail exchange. The cooperation facilitated by the UPU ensures that mail can be sent to and from virtually any place in the world.

The UPU's role has evolved to include initiatives that support the development of electronic communications, address security concerns within the postal system, and improve the quality of service for customers globally. It remains a key facilitator in the global communication infrastructure, adapting to changes in the digital age while maintaining its core mission of promoting universal access to postal services.