Track your package

UPS tracking

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How to track my UPS package?

Ordertracker provides a simple solution to track your UPS packages. To begin, you'll need a UPS tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your UPS package in real time.

Where can I find my UPS tracking number?

Finding your UPS tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my UPS package moving in the package tracking history?

Dealing with a UPS package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact UPS or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, UPS customer service or the sender can help resolve shipping delays.

When I track my UPS package, why does it show as "returned"?

If you're tracking your UPS package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a UPS package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead UPS to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, UPS may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, UPS might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your UPS package is "returned" in tracking, contact the sender or UPS customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on UPS policies and circumstances.

Why does the UPS parcel tracking timeline indicate that my order cannot be found?

When your UPS parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in UPS system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by UPS yet. Tracking should appear shortly.

UPS
Company information

About UPS

UPS (United Parcel Service) is a global package delivery and supply chain management company. Headquartered in the United States, UPS is one of the largest and most recognized shipping carriers worldwide. With a focus on providing time-definite and reliable delivery services, UPS offers a wide range of transportation and logistics solutions for businesses and individuals. The company's extensive network, advanced technology, and commitment to sustainability have made it a trusted choice for domestic and international shipping needs.


Founded 1907
Country USA
Avg. delivery 1-20d

How to contact UPS?

If you are experiencing issues with the delivery process managed by UPS, please do not hesitate to contact their customer support.

Headquarters UPS, Atlanta, USA [email protected] Phone: +18007425877

How long does it take for UPS to deliver a shipment?

UPS offers a variety of delivery options with different delivery times to meet the diverse needs of its customers. The timeframe for delivery depends on several factors such as the origin and destination of the package, the service level selected, and any additional services requested.

UPS provides several different types of delivery services, including:

  • UPS Ground: This is a cost-effective option for non-urgent shipments within the United States. Delivery time for UPS Ground typically ranges from 1-5 business days depending on the distance.
  • UPS Next Day Air: For urgent shipments, UPS Next Day Air guarantees delivery on the next business day by the end of the day. This service is available within the United States.
  • UPS Second Day Air: This service ensures delivery within two business days, with end-of-day delivery. It is available within the United States.
  • UPS Three-Day Select: This option offers delivery within three business days within the United States.
  • UPS Worldwide Express: For international shipments, UPS Worldwide Express provides fast and reliable delivery to over 220 countries and territories. Delivery times vary depending on the destination.
  • UPS Express Saver: This international service option guarantees delivery by the end of the day in over 220 countries and territories. Delivery times depend on the destination.
  • UPS Standard: UPS Standard is a cost-effective option for shipments to and from Canada and Mexico, with delivery times ranging from 1-7 business days.

These are just a few examples of the different services UPS offers. Each service has its own pricing structure based on factors such as package weight, size, destination, and any additional services required. The cost of shipping with UPS can vary significantly depending on these factors and the chosen service level.

To determine the exact cost of shipping a package with UPS, customers can utilize UPS's online shipping calculator or contact UPS directly for a personalized quote. It's important to note that additional fees may apply for services like signature confirmation or insurance, which can impact the overall cost of shipping.

What does a UPS tracking number looks like?

A UPS tracking number is a unique identifier used to track and trace packages during their delivery process. The format of a UPS tracking number typically consists of a combination of letters and numbers. The most common format for a UPS tracking number is a 18-digit numeric code that starts with a "1Z" followed by a series of numbers and letters.

For example, a UPS tracking number may look like this: 1Z12345E1512345676

The first two characters, "1Z," identify the package as a UPS tracking number. The following two characters are usually letters that indicate the service level or package type. The remaining characters constitute a mix of numbers and letters, which are unique to each package.

In addition to the 18-digit format, UPS also uses alternative tracking number formats, such as a 12-digit number or a combination of numbers and letters. These variations in tracking number formats may be used for specific UPS services or international shipments.

It is important to note that UPS tracking numbers are case-sensitive, so entering the tracking number exactly as provided ensures accurate tracking information. With a UPS tracking number, you can easily monitor the progress of your shipment, including its pickup, transit, and delivery status.

More information about UPS

United Parcel Service (UPS) is a global leader in package delivery and supply chain management solutions. Established in 1907 as a modest messenger company in Seattle, UPS has evolved into one of the largest and most recognizable transportation companies in the world. Its rich history is marked by transformative milestones and continuous commitment to innovation and excellence.

Founded by James E. Casey and Claude Ryan, UPS initially operated as the American Messenger Company. In its early years, the company primarily focused on catering to local businesses and provided delivery services by bicycle and on foot. Over time, UPS expanded its operations, exploring new territories and adopting emerging technologies to enhance efficiency.

In 1913, the company expanded its scope beyond messenger services and rebranded as Merchants Parcel Delivery. This shift allowed UPS to offer a broader range of delivery options to a growing customer base. The company went public in 1999 and changed its name to United Parcel Service to reflect its expanding global presence.

UPS continued to flourish in the 20th century and sought to establish itself as a comprehensive logistics provider. In the 1970s, the company introduced the UPS Next Day Air service, revolutionizing the expedited parcel delivery industry. This pioneering service enabled customers to send packages overnight or on the same day, thereby setting new standards for time-definite shipments.

Over the years, UPS consistently embraced new technologies and continually improved its infrastructure. The adoption of barcode scanning systems in the 1980s allowed UPS to develop its trademarked "Tracking Number" system. This innovation provided customers with real-time tracking information, enhancing transparency and reliability.

To further expand its capabilities, UPS ventured into the supply chain management sector. It acquired a variety of logistics companies, including Fritz Companies Inc. in 2001 and Coyote Logistics. These acquisitions helped UPS enhance its global reach and offer comprehensive supply chain solutions to its customers.

UPS operates through various specialized divisions and operating units, each catering to specific service segments and industry needs. These units help UPS effectively manage its diverse portfolio of services and provide tailored solutions to customers worldwide. The major operating units of UPS include:

  • U.S. Domestic Package: This division focuses on providing reliable domestic shipping solutions within the United States. It caters to businesses and individuals alike, offering services such as Next Day Air, Ground, SurePost (residential deliveries in collaboration with the United States Postal Service), and other specialized delivery options.
  • International Package: This unit enables efficient shipping across international borders, ensuring timely and secure delivery of packages. It offers a range of options, including worldwide express delivery, standard international shipping, and specialized services like UPS Worldwide Express Freight.
  • Supply Chain & Freight: This division focuses on providing end-to-end supply chain management solutions to businesses worldwide. It specializes in transportation, logistics, distribution, and customs brokerage services. UPS Supply Chain Solutions assist companies in streamlining their operations, optimizing inventory management, and improving overall efficiency.

Operating in more than 220 countries and territories, UPS has a truly global presence. With an extensive network of facilities, vehicles, and access points, UPS has established itself as an industry leader in numerous countries around the world. Some of the major operating countries for UPS include the United States, Canada, Mexico, Germany, France, the United Kingdom, China, Japan, Australia, Brazil, and many more.

The global reach of UPS allows businesses and individuals to leverage its services for seamless shipping and logistics solutions, ensuring their packages reach their destinations efficiently and reliably.