Track your package

Ukrposhta tracking

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How to track my Ukrposhta package?

Ordertracker provides a simple solution to track your Ukrposhta packages. To begin, you'll need a Ukrposhta tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Ukrposhta package in real time.

Where can I find my Ukrposhta tracking number?

Finding your Ukrposhta tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Ukrposhta package moving in the package tracking history?

Dealing with a Ukrposhta package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Ukrposhta or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Ukrposhta customer service or the sender can help resolve shipping delays.

When I track my Ukrposhta package, why does it show as "returned"?

If you're tracking your Ukrposhta package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Ukrposhta package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Ukrposhta to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Ukrposhta may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Ukrposhta might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Ukrposhta package is "returned" in tracking, contact the sender or Ukrposhta customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Ukrposhta policies and circumstances.

Why does the Ukrposhta parcel tracking timeline indicate that my order cannot be found?

When your Ukrposhta parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Ukrposhta system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Ukrposhta yet. Tracking should appear shortly.

Ukrposhta
Company information

About Ukrposhta

Ukrposhta is the national postal operator of Ukraine, providing a wide range of postal and courier services. With a history dating back to 1917, Ukrposhta has been an integral part of Ukraine's communication and logistics infrastructure. It offers domestic and international mail delivery, parcel services, financial services, and e-commerce solutions. Ukrposhta plays a crucial role in connecting individuals, businesses, and communities across Ukraine and beyond.


Founded 1917
Country Ukraine
Avg. delivery 7-30d

How to contact Ukrposhta?

If you are experiencing issues with the delivery process managed by Ukrposhta, please do not hesitate to contact their customer support.

Headquarters Ukrposhta, Kyiv, Ukraine [email protected] Phone: +3800800500440

How long does it take for Ukrposhta to deliver a shipment?

Ukrposhta offers various delivery options depending on the destination and type of shipment. The delivery time can vary depending on several factors such as the distance between the origin and destination, the type of service selected, customs clearance procedures, and any unforeseen circumstances. Generally, Ukrposhta provides domestic delivery within Ukraine in 1-3 business days. However, international shipments may take longer due to customs processing and the distance involved.

Ukrposhta provides a range of delivery services to accommodate different shipping requirements. These services include:

  • Domestic Delivery: Ukrposhta offers a reliable and efficient domestic delivery service within Ukraine. This service covers various locations across the country, ensuring packages reach their destination safely and on time.
  • International Delivery: For shipments destined outside Ukraine, Ukrposhta offers international delivery services, providing connectivity to countries around the world. This service enables individuals and businesses to send parcels, documents, and goods to international destinations securely.
  • Express Delivery: Ukrposhta also offers an express delivery option for urgent shipments within Ukraine and internationally. This service prioritizes the speedy transportation of items, ensuring they arrive at the destination as quickly as possible.
  • Registered Delivery: Ukrposhta provides a registered delivery service, which includes tracking and proof of delivery. This service offers an extra level of security and accountability for both senders and recipients.
  • EMS (Express Mail Service): Ukrposhta partners with EMS, an international postal express delivery service offered by the Universal Postal Union (UPU). EMS provides fast and reliable express delivery worldwide, making it an efficient option for urgent shipments.

The cost of shipping with Ukrposhta depends on several factors, including the size, weight, destination, and chosen service. Ukrposhta offers different pricing options, whether it is domestic or international delivery. Additionally, the level of urgency and any additional services like insurance or tracking may also impact the overall cost. For precise pricing information, it is recommended to consult Ukrposhta's official website or visit a local post office. They can provide accurate rates based on your specific shipping needs.

What does a Ukrposhta tracking number looks like?

Ukrposhta tracking numbers are a unique combination of letters and numbers assigned to each shipment to help track its progress and ensure its safe delivery. The format of a Ukrposhta tracking number typically consists of 13 characters, starting with two letters, followed by nine digits, and ending with two letters.

The first two letters in a Ukrposhta tracking number usually indicate the type of service the shipment is associated with. For example, "CP" may represent China Post Registered Air Mail, "EE" may signify Express Mail Service (EMS), and "RA" could indicate Registered Air Mail.

The nine digits that follow the initial letters are the identification codes specific to each shipment. These digits help differentiate and track individual items within the Ukrposhta system. They are unique to each package or parcel and allow for easy identification and monitoring.

The two letters at the end of the tracking number are generally the country code, representing the origin or destination country of the shipment. These letters aid in determining the international route and are beneficial for tracking purposes, particularly for cross-border shipments.

It's important to note that while the general format of a Ukrposhta tracking number remains consistent, there may be variations based on the specific service provider or the origin country. The tracking number is crucial for both the sender and the recipient as it allows them to monitor the progress of their shipments, ensuring transparency and peace of mind throughout the shipping process.

More information about Ukrposhta

Ukrposhta, also known as the National Postal Operator of Ukraine, has a rich history that dates back to the 17th century. The postal service in Ukraine initially started as a private courier system, but it was not until 1917 that Ukrposhta was officially founded. Throughout its history, Ukrposhta has undergone significant transformations to adapt to the changing needs of the country.

During the Soviet era, Ukrposhta operated as the state-owned postal service of the Ukrainian Soviet Socialist Republic. It played a crucial role in connecting people across the vast territories of Ukraine, delivering letters, packages, and other mail services. After the dissolution of the Soviet Union in 1991, Ukrposhta underwent a process of reorganization to become the national postal operator of the newly independent country of Ukraine.

Ukrposhta operates through various units to provide a wide range of services to its customers. One of the main operating units is the mail delivery network, which consists of post offices scattered across the country. These post offices serve as the primary points of contact for sending and receiving mail, selling stamps, and providing other postal services.

In addition to traditional mail services, Ukrposhta has expanded its operations to include financial services. It operates its own banking unit, Ukrposhta Bank, which offers banking services to customers, including savings accounts, loans, and payment transactions. This diversification allows Ukrposhta to provide a more comprehensive range of services to meet the evolving needs of its customers.

While Ukrposhta primarily operates within Ukraine, it also provides international shipping services to numerous countries around the world. It has established partnerships and collaborations with postal operators in various countries to facilitate international mail and package deliveries. Through these alliances, Ukrposhta ensures efficient and reliable connections between Ukraine and other parts of the global postal network.

Ukrposhta's international shipping services include both standard mail and express delivery options. Customers can send letters, parcels, and packages to countries across Europe, Asia, the Americas, and other parts of the world. Ukrposhta's extensive network of partners and its commitment to quality and timely service have made it a trusted carrier for international shipping needs.

In summary, Ukrposhta's history is intertwined with the development of the postal system in Ukraine. It has evolved from a private courier service to become the national postal operator, serving the needs of individuals and businesses across the country. With its operating units and partnerships, Ukrposhta provides a wide range of mail and financial services within Ukraine and internationally, contributing to the efficient functioning of the global postal network.

Common shipment tracking statuses

Status Description
The shipment has been delivered. Your package has arrived at its final destination.
The shipment was not delivered during the delivery attempt. Delivery was attempted but unsuccessful.
The shipment is currently at the delivery point. Your package is at the location ready to be delivered to recipient.
The shipment is on its way to the delivery point. Your package is in transit to be delivered.
The shipment has arrived at the sorting center. Your package has reached the center where it will be sorted for further delivery.
The shipment has been released from customs and is ready for further delivery. Your package has cleared customs and will be forwarded for delivery.
The shipment has been accepted for delivery. Your package has been received and will be delivered soon.
The shipment has arrived at the exchange facility. Your package has reached the facility where it will be exchanged for further transportation.
The container has been prepared for handover to the carrier for transportation. The shipping container holding your package is ready to be passed onto the transporting carrier.
The shipment is scheduled for further delivery on the next working day. Your package will be delivered on the next business day.
The shipment has been issued for delivery. Your package is officially out for delivery.
The shipment has been submitted to customs. Your package has been presented to customs for clearance.
The shipment is currently at the sorting center. Your package is at the center to be sorted for forwarding.
The shipment has been accepted for processing at the destination mail. Your package has been received at the final mail facility for further processing.
The container with the mail shipment is being processed at the airport. The mail container holding your package is being handled at the airport.
The container with the shipment has been handed over. The shipping container with your package has been delivered to another party.
The shipment has been processed at the exchange facility and transferred for further transportation. Your package has been handled at the exchange facility and forwarded for transportation.
The shipment is on forwarded at the request of the recipient. The package is being redirected as requested by the recipient.
The shipment has been returned to the sender. The package could not be delivered and has been sent back to the sender.
The recipient is expected to pick up the shipment. The recipient is required to collect the package personally.
The shipment has left the transit exchange facility. Your package has left the facility where it was being held in transit.
The shipment is on its way to a branch service location. Your package is being directed to a local branch location.
The shipment is not scheduled for further delivery. No future delivery of your package is planned.
The shipment is at the incoming exchange office. Your package is at the facility where incoming mail is handled.
The shipment is in customs and awaits electronic address information for customs clearance. Customs is waiting for electronic address details to clear your package for delivery.
The shipment is being held and awaiting further information for the address. Your package is paused in transit until further details about the delivery address are provided.
The shipment is being held at the recipient's request for a later delivery. Delivery of the package is being delayed at the request of the recipient.
The shipment was delivered to an alternate address. Your package was delivered to a different address than initially provided.
The shipment was created online and is awaiting receipt. An online order has been made and is waiting to be picked up.
The shipment is scheduled for further delivery on the next working day at the request of the recipient. Delivery of the package has been re-scheduled for the next business day as per recipient's request.
The shipment is in customs and awaiting presentation to customs officials. The package awaits review by customs officials.
The shipment has arrived at the transit exchange facility. The package has arrived at a mid-way facility during transit.
The shipment was delivered to the country's postal service. The package has been handed over to the local postal service of the destination country.