Tuambia tracking

How to track my Tuambia package?
Ordertracker provides a simple solution to track your Tuambia packages. To begin, you'll need a Tuambia tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Tuambia package in real time.
Where can I find my Tuambia tracking number?
Finding your Tuambia tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Tuambia package moving in the package tracking history?
Dealing with a Tuambia package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Tuambia or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Tuambia customer service or the sender can help resolve shipping delays.
When I track my Tuambia package, why does it show as "returned"?
If you're tracking your Tuambia package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Tuambia package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Tuambia to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Tuambia may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Tuambia might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Tuambia package is "returned" in tracking, contact the sender or Tuambia customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Tuambia policies and circumstances.
Why does the Tuambia parcel tracking timeline indicate that my order cannot be found?
When your Tuambia parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Tuambia system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Tuambia yet. Tracking should appear shortly.

About Tuambia
Tuambia is a Cuba-focused online marketplace, founded in 2022, that offered essential products—especially food, household items, appliances, and personal care products—to Cubans both on the island and abroad sending care packages to their families. It aimed to streamline supply of high-quality goods, support local producers, and improve access to hard-to-find items by combining e-commerce with logistics solutions tailored to Cuba. As of May 1, 2025, the company has suspended accepting new orders due to economic pressures, though pending orders were to be fulfilled and customer support remains active.
How to contact Tuambia?
If you are experiencing issues with the delivery process managed by Tuambia, please do not hesitate to contact their customer support.