Toll tracking
How to track my Toll package?
Ordertracker provides a simple solution to track your Toll packages. To begin, you'll need a Toll tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Toll package in real time.
Where can I find my Toll tracking number?
Finding your Toll tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Toll package moving in the package tracking history?
Dealing with a Toll package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Toll or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Toll customer service or the sender can help resolve shipping delays.
When I track my Toll package, why does it show as "returned"?
If you're tracking your Toll package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Toll package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Toll to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Toll may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Toll might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Toll package is "returned" in tracking, contact the sender or Toll customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Toll policies and circumstances.
Why does the Toll parcel tracking timeline indicate that my order cannot be found?
When your Toll parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Toll system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Toll yet. Tracking should appear shortly.
About Toll
Toll Group is a leading provider of integrated logistics services in Australia and across the globe. With a diverse range of transport and logistics solutions, Toll operates an extensive network that spans road, air, sea, and rail. The company offers end-to-end supply chain management, freight forwarding, express parcel delivery, warehousing, and specialized logistics services. Toll's commitment to innovation and customer satisfaction has made it a trusted partner for businesses of all sizes. With a strong presence in the Asia-Pacific region and a global reach, Toll continues to deliver reliable and efficient logistics solutions.
How to contact Toll?
If you are experiencing issues with the delivery process managed by Toll, please do not hesitate to contact their customer support.
How long does it take for Toll to deliver a shipment?
Toll offers a variety of delivery options tailored to meet the diverse needs of its customers. The delivery timeframes may vary depending on the destination, the nature of the shipment, and the selected service.
Toll offers both domestic and international delivery services, ensuring a comprehensive coverage across various regions. For domestic deliveries within the same country, Toll provides a range of options including express delivery, standard delivery, and economy delivery.
- Express Delivery: Toll's express delivery service is designed for urgent shipments that require quick and reliable delivery. This service prioritizes speed, striving to deliver packages as soon as possible. Express delivery is often preferred by businesses and individuals with time-sensitive shipments. Typically, Toll guarantees next-day or two-day delivery within the same country for express shipments.
- Standard Delivery: Toll's standard delivery service is ideal for non-urgent shipments that do not require immediate attention. It offers a balanced combination of cost-effectiveness and reasonable delivery timeframes. Depending on the origin and destination, standard delivery usually takes a span of 2-5 business days for domestic shipments.
- Economy Delivery: For those seeking budget-friendly options, Toll provides an economy delivery service. This option may have slightly longer delivery timeframes as it aims to consolidate multiple shipments to optimize operational efficiency. Economy delivery is recommended for non-essential or bulk shipments that allow for more flexible delivery timelines.
International Delivery: When it comes to international shipments, Toll offers a wide array of delivery options to cater to various requirements. These options include express, standard, or economy delivery services. The delivery timeframes for international shipments may vary significantly depending on the destination country, customs clearance processes, and the selected service. Toll's expertise in navigating customs regulations and international logistics ensures smooth delivery across borders.
The cost of shipping with Toll depends on several factors, including the weight, dimensions, destination, and selected service level. Express deliveries generally come at a higher cost due to the expedited nature of the service. Standard and economy deliveries offer more cost-effective options, with prices varying based on the specific requirements of the shipment.
It is worth noting that Toll provides tailored solutions to meet the unique needs of individual customers. This includes customizable services, specialized handling, tracking, and additional features like insurance, which may incur additional fees. To obtain accurate pricing information, it is recommended to contact Toll directly or utilize their online tools and calculators that can provide cost estimates based on your specific shipment details.
What does a Toll tracking number looks like?
A Toll tracking number is a unique alphanumeric code used to identify and track shipments handled by the carrier. The format of a Toll tracking number can vary depending on the specific service used and the country of origin or destination. However, in general, Toll tracking numbers consist of a combination of letters and numbers, typically 10 to 20 characters in length.
For domestic shipments within Australia, Toll tracking numbers usually begin with the letter "A" followed by nine digits, for example, A12345678. International shipments processed by Toll may have different tracking number formats depending on the carrier or service provider involved.
It is worth noting that Toll operates in various countries, and each country may have its own tracking number format. For example, in New Zealand, Toll tracking numbers typically start with "TL" followed by nine digits, like TL12345678. Similarly, Toll tracking numbers in the United States can start with "Toll" or "TL" followed by numbers and letters, such as Toll12345678 or TL123456789AB.
To track a parcel using a Toll tracking number, customers can visit the Toll website or use the tracking feature on their mobile app. There, they can enter the tracking number provided by the sender or found on their shipping documentation. The system will then display the real-time status and location of the shipment, allowing customers to monitor its progress until it reaches its destination.
It is important to note that while Toll tracking numbers are generally reliable for tracking shipments, occasional delays or errors may occur due to unforeseen circumstances. In such cases, it is advisable for customers to contact Toll's customer service for assistance and updates on their shipment.
More information about Toll
Toll, a prominent global logistics and transportation company, it originated in Newcastle, Australia, where Albert Toll started a horse and cart service to carry coal for the local mining industry. Over the years, Toll expanded its operations and evolved into a well-established logistics player with a vast global network.
In the early 20th century, Toll ventured into road transport and quickly gained a reputation for its commitment to customer service and innovation. As the company grew, it diversified its operations into various sectors, including freight forwarding, supply chain management, and express delivery services.
Toll continued its expansion both organically and through strategic acquisitions. The company's strategic focus on expanding its footprint globally led to the establishment of a strong presence in Asia, Europe, and the Americas. Today, Toll provides a comprehensive range of logistics solutions to cater to the needs of diverse industries around the world.
Toll operates through various specialized business units to ensure efficient and tailored logistics solutions for its customers. These operating units encompass a wide spectrum of services:
- Global Express Services: Offering time-definite and reliable express delivery services worldwide.
- Global Forwarding: Providing end-to-end freight forwarding solutions, including air, sea, and land transportation.
- Global Logistics: Delivering integrated supply chain solutions, encompassing warehousing, distribution, inventory management, and value-added services.
- Global Resources: Focusing on supporting the mining, oil, and gas industries with specialized logistics services and equipment.
- Global Specialized Services: Catering to the specific needs of industries such as automotive, healthcare, retail, and government sectors.
Toll has a vast network of operations that spans numerous countries across the globe. The company has a strong presence in the following countries:
- Australia and New Zealand: Toll's home base, with an extensive network covering major cities and remote regions.
- Asia: Toll has operations in countries such as China, India, Malaysia, Singapore, Thailand, Vietnam, and more.
- Europe: Toll has a significant presence in countries like Germany, France, Italy, United Kingdom, Belgium, and the Netherlands.
- Americas: Toll operates in several countries in North, Central, and South America, including the United States, Canada, Brazil, Mexico, Argentina, and Chile.
- Rest of the World: Toll's global reach extends to countries such as South Africa, United Arab Emirates, Papua New Guinea, and many others.
Through its extensive global network, Toll ensures seamless logistics solutions that connect businesses and markets worldwide. It continues to expand its footprint and explore new opportunities to meet the evolving needs of its customers.