TNT tracking
How to track my TNT package?
Ordertracker provides a simple solution to track your TNT packages. To begin, you'll need a TNT tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your TNT package in real time.
Where can I find my TNT tracking number?
Finding your TNT tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my TNT package moving in the package tracking history?
Dealing with a TNT package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact TNT or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, TNT customer service or the sender can help resolve shipping delays.
When I track my TNT package, why does it show as "returned"?
If you're tracking your TNT package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a TNT package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead TNT to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, TNT may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, TNT might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your TNT package is "returned" in tracking, contact the sender or TNT customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on TNT policies and circumstances.
Why does the TNT parcel tracking timeline indicate that my order cannot be found?
When your TNT parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in TNT system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by TNT yet. Tracking should appear shortly.
About TNT
TNT is an international courier delivery services company. It offers express delivery services for documents, parcels, and freight shipments. With a global presence, TNT operates in over 200 countries and territories worldwide. The company is known for its reliable and efficient delivery services, catering to both domestic and international shipping needs. TNT's extensive network and advanced logistics capabilities make it a preferred choice for businesses and individuals requiring fast and secure shipments.
How to contact TNT?
If you are experiencing issues with the delivery process managed by TNT, please do not hesitate to contact their customer support.
Australian road transport founded in 1946 became international express
TNT Express traces its origins to Australia in 1946, when Ken Thomas founded a road transport company called Thomas Nationwide Transport. The acronym TNT takes the initials of this company name. In the 1960s, the company developed rapidly: in 1967 it merged with the carrier Alltrans, strengthening its presence in Australia and paving the way for its international expansion.
In the following decades, TNT accelerated its global expansion through multiple acquisitions in Europe, Asia, and Oceania (for example, carriers Skypak, Ipec, or XP Express). These strategic operations gradually expanded its road and air network. In 1992, the group was acquired by Canada Post and several European postal operators. Four years later, the Dutch royal post (KPN) took control: TNT then became TNT Post Group (TPG) in 1998. The historic name "TNT" was restored in 2005 to designate the group's express division.
In 2012, competitor UPS attempted a takeover (hostile takeover bid) of TNT Express, but the operation was blocked by European authorities. Finally, in May 2016, the American company FedEx completed the acquisition of TNT Express. This transaction integrated TNT into FedEx's global network, thus completing its presence in Europe.
Organization
TNT Express is now a subsidiary of FedEx Express (FedEx group). Its headquarters is located in Hoofddorp (Netherlands). The company is managed by an executive committee; its main leaders include David Binks (CEO), Maarten de Vries (CFO), and Antony Burgmans (chairman of the supervisory board). In France, FedEx Express FR manages TNT's activities: this service relies on approximately 9,000 employees and handles around 2.4 million parcels per week. Globally, the FedEx/TNT group employs more than 450,000 people worldwide and serves over 220 countries and territories.
Services offered
TNT Express offers a full range of shipping services. Express shipments of documents and small parcels benefit from guaranteed delivery times (next day delivery, sometimes before noon or in the evening). Specific formulas are dedicated to palletized freight (transport of bulky goods on pallets) as well as e-commerce (adapted delivery solutions, relay points, etc.). The company also offers sectoral services (temperature-controlled transport, services dedicated to industry or health, etc.) and online tools to manage shipments.
- Express services: fast and guaranteed delivery of documents and parcels internationally (options before 9am, before 10:30am, or before the end of the day depending on the destination).
- Palletized freight: transport of heavy and oversized goods on pallets, on road or air networks.
- E-commerce solutions: flexible delivery services for online commerce (home delivery, office delivery, or pick-up points) with dedicated tracking tools.
- Specialized services: customized options (for example, medical tracking, temperature-controlled transport, or compliance with regulatory constraints for certain sectors).
Geographical coverage
TNT Express has extensive global coverage. Historically centered in Europe (mainly in the Netherlands, the United Kingdom, Germany, France, Belgium, and Italy), the company now serves all continents. Within FedEx Express, the TNT network covers more than 220 countries and territories worldwide. Thus, its services connect Europe to the United States, Asia-Pacific, Africa, and the Middle East through an integrated network of road and air links.
Logistics infrastructure
- Air network: TNT has a fleet of air freight operating under the IATA code "TAY" (via its subsidiary TNT Airways). Liège Airport (Belgium) has long served as the main European sorting center for the group organizing connections between Europe and other regions.
- Road network: The company operates a vast road transport network covering all of Europe. Tens of thousands of vehicles (trucks and vans) ensure local collections and deliveries, enhancing the efficiency of national and cross-border networks.
- Sorting centers: Large automated sorting platforms, notably in Belgium (Liège) and France (Roissy-Charles-de-Gaulle), handle shipment volumes. These logistics centers, equipped with mechanical sorting systems and barcodes, allow for quick sorting and optimized parcel distribution.
Customs management
- Customs clearance services: Specialized teams handle the completion of customs formalities for all international shipments. They ensure compliance with current regulations and assist the client in preparing documents and paying customs duties and taxes.
- Simplification of procedures: Online tools and personalized advice allow for advance calculation of tax amounts and anticipation of formalities. TNT also offers customs representation services to speed up the transit of goods when the provided documents are complete.
Technology and traceability
- Real-time tracking: Shippers and recipients have access to online tracking of each shipment. Web platforms and mobile applications display the status of parcels in near real-time (via successive scans), offering complete visibility on the routing.
- Digital tools: TNT provides advanced IT systems (EDI, electronic document management, email/SMS notifications) to optimize logistics. Shippers can generate labels and manage shipments via dedicated web interfaces.
- Logistics innovation: The company continuously invests in the automation of its facilities (robotic sorting, infrared sorting, RFID) to improve sorting accuracy and process speed. Cargo tracking solutions (container management, smart pallets) are also being tested to enhance end-to-end traceability.
| Status | Description |
|---|---|
| Delayed in transit | The parcel has been delayed in transit; measures are underway to resolve this delay. |
| Delayed at controls | The parcel is undergoing regulatory controls (for example at customs) that delay its routing; a catch-up procedure is launched. |
| Recorded delay | A delay has been noted in the routing of the parcel; we are doing everything possible to meet the scheduled delivery date. |
| Delivered in good condition | The parcel has been delivered to the recipient in good condition. |
| Out for delivery | The parcel is entrusted to the local carrier and will be delivered shortly to the recipient. |
| In transit | The parcel is in transit to its final destination. |
| Arrived at relay center | The parcel has arrived at a relay center or drop-off point, awaiting its next routing step. |
| Arrived at nearest delivery depot | The parcel has arrived at the depot closest to the delivery address. |
| Picked up by carrier | The parcel has been picked up at the shipping address by the carrier. |
| Cleared | The goods have been released by customs authorities. |
| Arrived at TNT center | The parcel has arrived at a TNT logistics center. |
| Change of deadline | A new delivery deadline has been set for this parcel. |
| Held in customs | The parcel is held in customs for inspection; clearance is in progress. |
| Awaiting collection | The parcel is ready to be picked up by the carrier. |
| Delayed correspondence | A delay occurred during a correspondence between sorting centers; actions are underway to minimize this delay. |