Track your package

TNT tracking

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How to track my TNT package?

Ordertracker provides a simple solution to track your TNT packages. To begin, you'll need a TNT tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your TNT package in real time.

Where can I find my TNT tracking number?

Finding your TNT tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my TNT package moving in the package tracking history?

Dealing with a TNT package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact TNT or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, TNT customer service or the sender can help resolve shipping delays.

When I track my TNT package, why does it show as "returned"?

If you're tracking your TNT package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a TNT package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead TNT to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, TNT may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, TNT might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your TNT package is "returned" in tracking, contact the sender or TNT customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on TNT policies and circumstances.

Why does the TNT parcel tracking timeline indicate that my order cannot be found?

When your TNT parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in TNT system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by TNT yet. Tracking should appear shortly.

TNT
Company information

About TNT

TNT is an international courier delivery services company. It offers express delivery services for documents, parcels, and freight shipments. With a global presence, TNT operates in over 200 countries and territories worldwide. The company is known for its reliable and efficient delivery services, catering to both domestic and international shipping needs. TNT's extensive network and advanced logistics capabilities make it a preferred choice for businesses and individuals requiring fast and secure shipments.


Founded 1946
Country Netherlands
Avg. delivery 1-20d

How to contact TNT?

If you are experiencing issues with the delivery process managed by TNT, please do not hesitate to contact their customer support.

Headquarters TNT, Hoofddorp, Netherlands [email protected] Phone: +18005585555

How long does it take for TNT to deliver a shipment?

TNT, an international shipping carrier, offers a range of delivery options to cater to various needs and timelines. The time taken for TNT to deliver a shipment depends on several factors such as the origin and destination of the shipment, the chosen delivery service, and any applicable customs procedures.

TNT provides several types of delivery services to accommodate different requirements. Some of the commonly offered delivery options by TNT include:

  • Express Delivery: TNT's express delivery service ensures that shipments are delivered quickly and efficiently. This service is ideal for time-sensitive packages that require urgent delivery. It offers expedited transit times and often includes features like tracking, signature on delivery, and proof of delivery.
  • Economy Delivery: This option is designed for customers who prioritize cost savings over speed. Economy delivery services may have longer transit times but are generally more affordable compared to express options. It can be suitable for less urgent shipments or those with a lower budget.
  • Same Day Delivery: TNT offers same-day delivery services for customers who require immediate delivery within the same day. This service is often utilized for critical documents or time-sensitive packages that need to be delivered urgently.
  • Specialized Delivery: TNT also provides specialized delivery services tailored to specific industries or types of cargo. They offer solutions for handling specialized items like hazardous materials, temperature-sensitive goods, fragile items, and high-value shipments.

The cost of TNT's delivery services depends on multiple factors including the weight, dimensions, origin, and destination of the shipment, as well as the chosen service level. Additionally, factors like any additional insurance, customs duties, and taxes may influence the overall cost. To determine accurate pricing, it is recommended to contact TNT directly or utilize their online shipping calculator. The calculator takes into account the shipment details and provides an estimate of the cost based on the selected service option and any additional requirements.

It's important to note that transit times and costs may vary between domestic and international shipments due to factors like distance, customs clearance, and local regulations. To ensure accurate and up-to-date information regarding delivery times and costs, it is advisable to consult TNT's official website or contact their customer service team.

What does a TNT tracking number looks like?

A TNT tracking number consists of a combination of numeric and alphabetic characters. Typically, it consists of 8, 9, 10, or 12 digits. The tracking number may also include a few characters at the beginning or the end, such as "GE" or "DE," indicating the origin of the shipment. For international shipments, the tracking number may begin with the letters "GD" or "MM" followed by a series of numbers. It is important to note that the exact format of a TNT tracking number can vary depending on the specific service used and the region from which the package is being sent.

More information about TNT

TNT, originally known as Thomas Nationwide Transport, is a global courier delivery services company. The company was originally founded in Australia by Ken Thomas and began its operations with a single truck delivering parcels within the state of Tasmania. Over the years, TNT expanded its presence and services, becoming one of the largest and most recognized shipping carriers in the world.

In 1958, TNT extended its operations beyond Australia and ventured into international freight services, making it one of the first logistics companies to offer worldwide delivery solutions. Throughout the 1970s and 1980s, TNT continued to grow through acquisitions and strategic partnerships, expanding its network and service capabilities. Notably, in 1986, the company acquired Dutch delivery firm KPN, giving it a significant foothold in Europe.

In the mid-1990s, TNT underwent a major transformation with a focus on developing its express delivery services. This shift led to the company divesting its non-express divisions and rebranding itself as TNT Express. TNT further strengthened its global presence by establishing alliances with various regional courier companies, enabling it to offer seamless delivery solutions across continents.

In 2016, TNT was acquired by FedEx, a leading American courier delivery services company. As a result of this acquisition, the operations of TNT were integrated into FedEx's extensive global network, combining the strengths of both companies to provide enhanced logistics solutions worldwide.

TNT operates through various units and subsidiaries, each specializing in specific services and regions. Some of the key operating units of TNT include:

  • TNT Express: This is the core express delivery unit of TNT, focused on providing time-sensitive delivery solutions for domestic and international shipments in markets across the globe.
  • TNT Australia: With its origins in Australia, TNT has a significant presence in its home country, offering a wide range of courier and freight services to domestic customers and businesses.
  • TNT Europe: As one of the largest logistics providers in Europe, TNT has an extensive network of distribution centers and delivery vehicles across the continent, enabling efficient transportation and timely delivery of parcels and freight.
  • TNT China: Recognizing the vast potential of the Chinese market, TNT has established a strong presence in China, catering to the growing demand for express delivery services in the country.

These are just a few examples of TNT's operating units; the company has a presence in many other countries around the world. With its extensive network, TNT serves customers in over 200 countries and territories, ensuring reliable shipping solutions across diverse geographies.

TNT's global reach, combined with its commitment to innovation and customer service, has contributed to its success as a leading shipping carrier. The company continues to evolve and adapt to the changing demands of the logistics industry, ensuring its position as a trusted partner for individuals and businesses seeking efficient and dependable delivery services.

Common shipment tracking statuses

Status Description
The shipment has been delivered. Your package has reached its final destination and was given to the recipient.
The shipment is out for delivery. Your package is on the vehicle for delivery.
The shipment has arrived at the connection point. Your package has reached a transit point along the delivery route.
The shipment has been collected from the collection address. Your package has been picked up from the sender's address.
The shipment is now at the depot nearest to the delivery address. Your package is at the local delivery center awaiting delivery.
The shipment has arrived at the location. Your package has reached a specified location along the delivery route.
The shipment is in transit. Your package is currently on its way to the recipient.
There has been a delay but we are working to deliver on time. There has been an unforeseen issue, but we are trying to ensure your package still arrives as scheduled.
The shipment is now at the depot nearest to the collection address. Your package is at the local collection center awaiting pickup.
The shipment is being processed at the location. Your package is currently being sorted at a specified location.
Customs has released the goods. Your package has been cleared by customs for further transit or delivery.
The pre-arrival customs clearance process has started. Customs procedures have been initiated before the package arrives at the customs area.
The customs clearance is underway. Your package is currently being reviewed by customs.
We are recovering from a connection delay. We are working to get back on schedule after a delay at a transit point.
We are sorting out the customs documentation. This might require us to contact the sender or receiver. We are resolving issues with customs paperwork and may need to contact the sender or recipient for further information.
The customs declaration has been completed. All necessary customs paperwork has been filled out.
The shipment is being held awaiting customs clearance. We have no updates on this process. Your package is on hold at customs. We don’t have further information at this time.
The customs clearance is in progress. Customs is currently processing your package.
The shipment is awaiting release from the customs area. Your package has cleared customs but is awaiting release.
The delivery of the shipment is being recovered. We are attempting to complete the delivery of your package after a delay or issue.
We are awaiting customs clearance information. We've contacted the receiver. We are waiting for information from customs and have reached out to the recipient for assistance.
We are awaiting customs clearance. We've contacted the receiver. We are waiting for clearance from customs and have contacted the recipient for further action.
The delivery at first attempt has been made. An attempt to deliver your package was made.
The receiver was not available. We've left a message and we are waiting for a response. The recipient was not available at the time of delivery. A notice has been left and we are awaiting a response.