Track your package

TIPSA tracking

ad-todo

How to track my TIPSA package?

Ordertracker provides a simple solution to track your TIPSA packages. To begin, you'll need a TIPSA tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your TIPSA package in real time.

Where can I find my TIPSA tracking number?

Finding your TIPSA tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my TIPSA package moving in the package tracking history?

Dealing with a TIPSA package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact TIPSA or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, TIPSA customer service or the sender can help resolve shipping delays.

When I track my TIPSA package, why does it show as "returned"?

If you're tracking your TIPSA package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a TIPSA package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead TIPSA to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, TIPSA may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, TIPSA might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your TIPSA package is "returned" in tracking, contact the sender or TIPSA customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on TIPSA policies and circumstances.

Why does the TIPSA parcel tracking timeline indicate that my order cannot be found?

When your TIPSA parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in TIPSA system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by TIPSA yet. Tracking should appear shortly.

TIPSA
Company information

About TIPSA

TIPSA is a Spanish shipping carrier that provides domestic and international courier services. With a strong presence in Spain, TIPSA offers reliable and efficient delivery solutions for businesses and individuals. The company focuses on providing personalized services tailored to meet the specific needs of its customers. TIPSA's commitment to innovation and customer satisfaction has made it a trusted shipping partner in the industry.


Founded 1979
Country Spain
Avg. delivery 1-20d

How to contact TIPSA?

If you are experiencing issues with the delivery process managed by TIPSA, please do not hesitate to contact their customer support.

Headquarters TIPSA, Madrid, Spain [email protected] Phone: +34902101047

Spanish express courier created in 2000 acquired by GeoPost in 2019

TIPSA (Transportes Integrados de Paquetería S.A.) is a Spanish express transport company created in 2000 by María Luisa Camacho from the merger of five regional urgent messaging companies, quickly making it a major player in the national market. Over the years, TIPSA has expanded its network throughout Spain and diversified its services. It also began international expansion: in 2008, TIPSA contributed to the creation of TIPSA Mexico (in collaboration with the Senda Express group). In 2019, the French group GeoPost (DPDgroup) acquired TIPSA. In 2025, TIPSA celebrates its twenty-fifth anniversary, attesting to the solidity of its project and the continuous evolution of its services.

Organization and logistics network

TIPSA has a capillary network of more than 330 agencies in Spain, Portugal, and Andorra, which guarantees extensive coverage of the territory (peninsula, Balearic and Canary Islands). This network is connected by 13 main logistics platforms (transit centers) and about 270 daily interregional road links. At the end of this infrastructure, more than 1,500 local routes ensure the final distribution of parcels. TIPSA's fleet includes nearly 1,800 utility vehicles dedicated to urgent transport, and the company employs about 2,600 people to support this system. Moreover, thanks to its integration into the DPD/GeoPost group, TIPSA benefits from an international network extended to nearly 49 countries worldwide.

Services offered

TIPSA offers several categories of services to meet the varied needs of its customers. In addition to urgent national shipments, the company offers different express options (morning, early afternoon, or evening delivery) as well as a standard economic service for less urgent shipments.

  • Express deliveries at different time slots (morning, early afternoon, evening).
  • Economic service (standard shipments without priority deadline).
  • Mass transport (Mass) for promotional operations or large volume distribution.
  • TIPSA FARMA: solution dedicated to the pharmaceutical sector with temperature-controlled transport and compliance with GDP standards.
  • International services: worldwide shipments with specialized delivery options.
  • 360º eCommerce: B2C delivery service throughout Spain with notifications, alerts, relay points, and returns management.

Management systems, technological infrastructure, and innovation

TIPSA relies on state-of-the-art computer systems for the management of its logistics flows. It has a centralized system that connects all its agencies and carriers in real-time, offering complete traceability at every stage of the routing. TIPSA has also obtained quality certifications (Applus) for its internal processes, particularly in compliance with ISO standards and good practices in pharmaceutical distribution. This advanced technological infrastructure (automated sorting platforms, interconnected communication, online tracking applications) illustrates the company's continuous commitment to innovation.

Network of international partners and agents

TIPSA is part of the international GeoPost/DPD group, which gives it access to a vast network of partners worldwide. The company also collaborates with local partners in each region served. For example, in 2008 the creation of TIPSA México, in partnership with the Senda Express group, illustrates the group's internationalization. This network of international partners ensures service continuity and extends TIPSA's logistics coverage beyond its own borders.

Format and use of tracking numbers

Each shipment at TIPSA is identified by a unique 22-digit tracking number. This code, assigned as soon as the package is collected, allows the customer (sender or recipient) to track the shipment in real-time via the TIPSA website or mobile app. Simply enter this number in the online locator to get the detailed status of the package. The standardized 22-digit format facilitates the electronic management of tracking information and integration with information systems.

Geographical presence and establishment

TIPSA's headquarters is located in Spain, where the company has extensive national coverage. Its network is concentrated throughout Spain (peninsula, Balearic, Canary Islands) but also extends to Portugal and Andorra. Outside Europe, TIPSA established TIPSA México in 2008 to cover the Mexican market. Thanks to its membership in the DPD/GeoPost group, TIPSA can also transport parcels to the rest of the world by relying on a global network of correspondents.

Sectoral expertise

TIPSA has developed particular expertise in several key sectors. The company is notably specialized in pharmaceutical and healthcare logistics, through its TIPSA FARMA service compliant with good practice standards (temperature-controlled transport). This focus on the medical sector has earned it several professional distinctions. Moreover, TIPSA has positioned itself in e-commerce by offering a 360º eCommerce service with notifications, relay points, and returns management. Other areas (automotive, consumer electronics, etc.) can also benefit from its customized offers, for example for the transport of spare parts and technical logistics.

TIPSA tracking statuses

Status Description
Registered The package has been registered in the TIPSA system.
Taken over TIPSA has collected the package from the sender.
In transit The package is being routed to a platform or its destination.
In distribution The package is handed over to a delivery person for final delivery.
Delivered The package has been delivered to the recipient.
Delivery attempt A delivery attempt was made without success (recipient absent, etc.).
Available at agency The package is available at a TIPSA agency for pickup by the recipient.
Return in progress The package is being returned to the sender due to a delivery impossibility.