Track your package

Thailand Post tracking

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How to track my Thailand Post package?

Ordertracker provides a simple solution to track your Thailand Post packages. To begin, you'll need a Thailand Post tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Thailand Post package in real time.

Where can I find my Thailand Post tracking number?

Finding your Thailand Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Thailand Post package moving in the package tracking history?

Dealing with a Thailand Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Thailand Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Thailand Post customer service or the sender can help resolve shipping delays.

When I track my Thailand Post package, why does it show as "returned"?

If you're tracking your Thailand Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Thailand Post package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Thailand Post to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Thailand Post may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Thailand Post might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Thailand Post package is "returned" in tracking, contact the sender or Thailand Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Thailand Post policies and circumstances.

Why does the Thailand Post parcel tracking timeline indicate that my order cannot be found?

When your Thailand Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Thailand Post system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Thailand Post yet. Tracking should appear shortly.

Thailand Post
Company information

About Thailand Post

Thailand Post is the national postal service of Thailand, providing domestic and international mail and parcel delivery services. With a history dating back to 1883, Thailand Post has grown to become a trusted and reliable logistics provider in the country. The company offers a wide range of services, including express mail, registered mail, EMS (Express Mail Service), and more. Thailand Post plays a crucial role in facilitating communication and trade within Thailand and with the rest of the world.


Founded 1883
Country Thailand
Avg. delivery 7-90d

How to contact Thailand Post?

If you are experiencing issues with the delivery process managed by Thailand Post, please do not hesitate to contact their customer support.

Headquarters Thailand Post, Nonthaburi, Thailand [email protected] Phone: +66028313131

How long does it take for Thailand Post to deliver a shipment?

Thailand Post offers various delivery services to cater to the diverse needs of its customers. The delivery times may vary depending on the service chosen and the destination of the shipment.

For domestic deliveries within Thailand, the standard delivery time ranges from 1 to 3 business days for regular mail and small parcels. However, for larger packages or items requiring special handling, the delivery time may take longer. Thailand Post also provides express delivery services for urgent shipments, which typically arrive within 1 to 2 business days.

International deliveries through Thailand Post generally take longer due to customs procedures, distance, and transportation connections. The delivery time for international shipments ultimately depends on the destination country and the service chosen. It can vary from a few days to several weeks. Thailand Post offers both air mail and surface mail for international shipping, where air mail is generally faster than surface mail.

Thailand Post offers a range of shipment services to accommodate different requirements. These services include:

  • Registered Mail: This service provides secure and traceable delivery. A unique tracking number is assigned to each registered item, allowing customers to monitor its progress through the Thailand Post website.
  • EMS (Express Mail Service): EMS is an expedited delivery service offered by Thailand Post. It provides fast and reliable express shipping with end-to-end tracking. EMS is ideal for urgent and time-sensitive shipments.
  • Parcel Post: Parcel Post is suitable for sending larger packages and bulky items. It offers various options based on weight and size, providing flexibility for different shipment requirements.
  • Small Packet: This service is designed for lightweight and small items. It is a cost-effective option for sending letters, documents, and small packages internationally.
  • Air Mail: Thailand Post offers international shipping via air mail, which ensures faster delivery compared to surface mail. Air mail is typically more expensive but provides speed and efficiency.
  • Surface Mail: Surface mail is an economical shipping option primarily used for larger packages. Although it takes longer to reach its destination compared to air mail, it is a budget-friendly choice for non-urgent shipments.

The cost of shipping with Thailand Post varies depending on factors such as the weight, size, destination, and the service chosen. Thailand Post offers a detailed pricing structure based on these variables, allowing customers to select the most suitable and cost-effective option.

The official Thailand Post website provides an online calculator that helps estimate shipping costs based on the specific requirements of the shipment. It is recommended to use this tool or consult with a Thailand Post representative to get an accurate cost assessment for your particular shipment.

What does a Thailand Post tracking number looks like?

A tracking number provided by Thailand Post consists of 13 characters, which can be a combination of letters and numbers. The format of the tracking number generally begins with two letters, followed by nine digits, and ending with two more letters. The initial two letters represent the type of mail, such as EM for EMS (Express Mail Service) or RR for Registered Mail. The nine-digit numerical sequence is unique to each individual item, ensuring accurate tracking and monitoring of the package's progress. The final two letters usually indicate the originating country. It is essential to note that the tracking number format may vary depending on specific services or partnerships with other postal operators. To track a Thailand Post package, you can enter the tracking number on their official website or use third-party tracking platforms that support Thailand Post tracking services.

More information about Thailand Post

Thailand Post, also known as the Thailand Post Company Limited, is the official postal service provider in Thailand. It operates as an independent public organization under the supervision of the Ministry of Digital Economy and Society.

The history of Thailand Post can be traced back to the mid-19th century. It was officially established on March 4, 1883, during the reign of King Rama V. At that time, its main objective was to facilitate communication within the country and with other nations. Over the years, Thailand Post has evolved and adapted to the changing needs of the society and the advancements in technology.

Thailand Post operates through a vast network of post offices across the country, ranging from small local branches to large central post offices in major cities. These post offices serve as customer service centers for a variety of postal services, including mail and package delivery, postal banking, and retail services.

In addition to its domestic operations, Thailand Post also provides international postal services. It has partnerships and agreements with postal administrations in numerous countries worldwide, which enables it to offer reliable and efficient international mail and package delivery services. These international partnerships allow Thailand Post to connect with postal networks worldwide, ensuring seamless cross-border transactions for its customers.

Thailand Post's operating units include various divisions and departments that specialize in different aspects of postal services. Some of the key operating units within Thailand Post include:

  • Mail Operation and Delivery: This unit is responsible for handling and delivering both domestic and international mail, including letters, parcels, and registered mail. It ensures the timely and secure transportation of mail from the sender to the recipient.
  • Postal Banking: Thailand Post operates one of the largest postal banking systems in the country. It provides various financial services, including savings accounts, money transfers, bill payments, and insurance services. Postal banking services are offered through post offices and other designated banking outlets.
  • Retail Services: Thailand Post operates retail outlets within its post offices, offering a range of products and services. These outlets sell postage stamps, stationery, packaging materials, and other related products. Additionally, Thailand Post collaborates with public and private organizations to provide additional services such as mobile top-up, utility bill payments, and e-commerce services.
  • Logistics and Courier Services: Thailand Post has expanded its operations to include logistics and courier services to cater to the growing e-commerce industry. It offers specialized delivery services for businesses and individuals, providing reliable transportation and tracking services for domestic and international shipments.

Thailand Post continues to enhance its operations, embracing digitalization and adopting innovative technologies to improve its services. It aims to provide convenient, efficient, and reliable postal and logistics solutions to meet the evolving needs of its customers in Thailand and beyond.

Common shipment tracking statuses

Status Description
The final delivery was successful. The package delivery has been completed successfully.
The item is out for delivery. The package has left the delivery office and is currently en route to its final destination.
The item has arrived at the post office. The package has reached the post office for further processing.
The item was collected for posting. The package has been picked up and is ready to be mailed.
The final delivery has been made. The package delivery has finished.
The item has arrived at the inward office exchange. The package is now at the exchange office and is ready to be sent to the recipient's local post office.
The item has departed from the outward office. The package has left the originating office and is being transported to the next location in the delivery chain.
The item has arrived at the outward office exchange. The package has reached a handling center where it will be sorted for onward delivery.
The item is currently in transit at the counter. The package is currently at a post office counter and is being processed for delivery.
The item has been collected at the counter for posting. The package has been received by postal services and is ready to be shipped.