TForce tracking
How to track my TForce package?
Ordertracker provides a simple solution to track your TForce packages. To begin, you'll need a TForce tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your TForce package in real time.
Where can I find my TForce tracking number?
Finding your TForce tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my TForce package moving in the package tracking history?
Dealing with a TForce package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact TForce or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, TForce customer service or the sender can help resolve shipping delays.
When I track my TForce package, why does it show as "returned"?
If you're tracking your TForce package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a TForce package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead TForce to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, TForce may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, TForce might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your TForce package is "returned" in tracking, contact the sender or TForce customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on TForce policies and circumstances.
Why does the TForce parcel tracking timeline indicate that my order cannot be found?
When your TForce parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in TForce system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by TForce yet. Tracking should appear shortly.
About TForce
TForce is a leading shipping carrier that offers a wide range of logistics and transportation solutions. With a strong focus on customer satisfaction, TForce provides reliable and efficient delivery services for both domestic and international shipments. Their extensive network and advanced technology enable them to handle various types of shipments, including parcels, freight, and specialized items. TForce is committed to delivering packages swiftly and securely, ensuring the utmost care and professionalism throughout the shipping process.
How to contact TForce?
If you are experiencing issues with the delivery process managed by TForce, please do not hesitate to contact their customer support.
Last-mile delivery subsidiary of TFI International
TForce is a subsidiary of TFI International - formerly TransForce - a major Canadian transportation and logistics group. The development of TForce is based in particular on the acquisition of several companies specializing in fast delivery. In particular, TFI International acquired Dynamex - founded in 1992 - in December 2010, which allowed the brand to establish itself in the American market. Dynamex was part of this last mile network of TFI. Other entities of the TransForce/TFI group have been grouped under the TForce brand over time.
Development through Acquisition and Brand Evolution
TFI International continued its expansion by acquiring and renaming companies to strengthen its position in the last mile segment. For example, in January 2017, TFI acquired the U.S. operations of World Courier - specialized in medical logistics - and renamed it TForce Critical, integrating it into existing Dynamex operations. The same year - March 2017 - TFI announced the renaming of its subsidiaries Dynamex Canada, Dynamex US, and Hazen Final Mile under the new banner TForce Final Mile. At the same time, the Ensenda unit - same-day and express transport - was renamed TForce Logistics. Thus, from 2017, TFI's "parcel and courier" activities in North America were consolidated under the single TForce brand, bringing together different entities under one name.
Operational Units
The TForce platform is divided into several specialized entities, each adapted to a specific logistical need. The main segments are:
TForce Final Mile
TForce Final Mile is the activity dedicated to last mile delivery - final mile - in North America. It brings together operations from Dynamex and Hazen Final Mile - renamed in 2017 - and operates in the United States and Canada. This segment ensures parcel delivery for retailers and e-commerce sites, with same-day or next-day delivery options. In practice, TForce Final Mile serves major urban centers, ensuring the connection between its clients' warehouses or stores and final consumers. The American and Canadian last mile activities have been unified in the TForce Logistics structure from coast to coast, with the mention "TForce Final Mile Canada" for the Canadian distribution entity.
TForce Final Mile Canada
Canada has an internal organization under the name TForce Final Mile Canada, which operates alongside its American counterparts. It has been integrated into the overall consolidation of TForce's final-mile services while maintaining a local structure for Canadian clients. The services offered are the same as in the United States - fast, scheduled delivery, etc. - but with handling and tracking adapted to the requirements of the Canadian market.
TForce Critical - Medical Logistics
TForce Critical - also called TForce Medical Logistics - is the division dedicated to urgent and critical shipments, mainly in the medical and pharmaceutical field. Resulting from the acquisition of World Courier Ground - 2017 - this unit provides express transport solutions for hospitals, laboratories, and pharmacies, ensuring the rapid delivery of biological samples, medical devices, medications, or even organ transplants. Services include same-day pickup and delivery options, real-time tracking, and 24/7 operations to ensure compliance with the strictest deadlines.
TForce Logistics
TForce Logistics brings together TForce's extensive logistics services, including route planning, execution of specialized deliveries, and 3PL solutions - third-party logistics. It is the segment that unifies all the company's final-mile and supply chain services in the United States and Canada. With two headquarters - Dallas, Texas, and Toronto, Ontario - TForce Logistics operates a vast network - dozens of agencies and delivery partners - to cover all major North American markets. The company presents itself as "the leading provider of same-day and next-day last mile solutions in North America." It also offers complementary logistics services - warehousing, inventory management, replenishment, reverse logistics - tailored to the needs of B2B and e-commerce businesses.
Logistical Specificities
Types of parcels and cargo: TForce handles a very wide range of parcels. In addition to standard-sized shipments - small parcels and pallets - the company also manages large or heavy shipments. It has specialized teams and adapted vehicles for this purpose. For example, TForce's "Big & Bulky" segment uses two-person delivery teams and offers a "white glove" service for difficult deliveries - furniture, appliances, furnishings, etc. - sometimes including on-site installation or assembly and the removal of old equipment. TForce is thus able to deliver very bulky products safely and according to customer requirements.
Delivery modes: TForce offers several delivery modes to meet the needs of shippers and recipients. Options include same-day delivery - fast, for urgent or critical shipments - next-day, as well as scheduled delivery at a specific date and time. Time slots - morning/evening - are also available for the recipient's convenience. Although TForce primarily operates in North America, it can coordinate cross-border shipments - between the United States and Canada - and international shipments via its TFI network partners. Throughout the transport, parcels are subject to electronic tracking and GPS recordings to ensure real-time visibility.
Specialized services and handling: Beyond simple transportation, TForce offers high value-added services. In addition to the already mentioned white glove service, the company handles fragile, valuable, or specially handled parcels - for example, confidential documents or sensitive equipment. It also offers receipt signature or proof of delivery services - photos, codes - for shipments requiring a guarantee, as well as proactive notification options - SMS or email - to the recipient. In case of return or pickup - refused parcel, non-compliant product - TForce also manages reverse logistics to retrieve the merchandise and return it to the sender.
Geographical Presence and Infrastructure
TForce has an extensive logistics network in the United States and Canada. Thanks to a network of numerous agencies, depots, and delivery partners, the company covers most of the North American territory. For example, TForce Logistics claims to be present "from coast to coast" with sites in all major metropolitan regions. The American headquarters is located in Dallas - Texas - and the Canadian headquarters is in the Toronto - Ontario region. In total, dozens of distribution centers and thousands of delivery partners ensure proximity to final customers. This important network allows TForce to offer fast delivery while remaining competitive, relying on the financial stability of its parent company TFI International.
Tracking Systems and Tracking Number Format
TForce provides shippers and recipients with efficient online tracking tools. On the official websites - or via the tracking API - simply enter the parcel's tracking number to obtain the event history. TForce group carriers - including the former Dynamex - generally use a tracking number starting with DXA. For example, some customer identifiers may be in the form DXAFUL5192183 or follow the detailed model by Dynamex - e.g., DXAMZxxxxxx. In practice, tracking can be done via internal references - PRO or BOL numbers for freight transport -: or via the parcel number provided to the sender. The TForce site can then display the shipment status at each stage - pickup, transit, delivery, etc. - thus ensuring complete traceability from the beginning to the end of the transport.
Served Sectors
TForce caters to many sectors of activity. It is particularly active in retail and e-commerce, ensuring the delivery of online orders to consumers. Companies of all sizes can thus offer fast delivery services - B2C and B2B. Furthermore, TForce is involved in the transport of sensitive financial and legal documents - financial sector - as well as in wholesale distribution and business logistics - B2B distribution. The medical and pharmaceutical sector is a key area: through TForce Critical, the group ensures the transport of medical products, laboratory samples, pharmaceutical prescriptions, and hospital supplies. Finally, TForce handles dedicated deliveries in specific segments - for example, oversized products, office setup, exhibitions, etc. - thanks to customized solutions.
Other Relevant Information
In addition to these activities, TForce relies on advanced technologies - IT platform, automated tracking systems, etc. - to optimize its operations. The company emphasizes service reliability and customer experience: for example, it offers recipients proactive SMS notifications and mobile tracking. TForce is part of TFI International, which allows it to benefit from the financial and logistical resources of a large group - strategic acquisitions, multi-modal network, etc. TForce entities are regularly recognized in the industry, which strengthens their position as a leader in last mile transportation in North America.
TForce Tracking Status Table
| Status | Description |
|---|---|
| Registered | The shipment has been entered into the TForce tracking system. The carrier has the necessary information to collect the parcel. |
| Picked Up - Collected | The parcel has been picked up from the sender - or dropped off at a TForce agency - and is on its way to the sorting center. |
| In Transit | The parcel is in transit between distribution centers. It is moving towards the destination depot or agency. |
| Arrived at Depot | The parcel has arrived at a TForce distribution center or agency. It is being processed or routed to the recipient. |
| Scheduled - Programmed | The delivery has been scheduled for a specific later date/time according to the agreement with the client. |
| Out for Delivery - In Delivery | The parcel is loaded onto a vehicle and is being delivered to the final recipient. |
| Delivery Attempt Failed | The carrier attempted to deliver the parcel but could not - recipient absent, incomplete address, etc. A new attempt will be scheduled. |
| No Access | The driver could not access the delivery location - closed door, missing access code, etc. They may contact the recipient to agree on a solution. |
| Exception | An unforeseen incident affects the transport - weather problem, strike, customs control, etc. - and delays the delivery. |
| Delivered | The parcel has been delivered to the recipient or an authorized person according to the instructions - signatory, neighbor, etc. |
| Delivered to Mailbox | The parcel, of appropriate size, has been placed directly in the recipient's mailbox. |
| Delivered to Pickup Point - Locker | The parcel has been dropped off at a pickup point or locker for the recipient to collect later. |
| Delivered to Neighbor | The parcel has been delivered to a neighbor or a designated trusted third party instead of the recipient. |
| Return to Sender | The parcel is returning to the sender - shipment canceled or refused by the recipient. The return process has been initiated. |
| Canceled | The shipment was canceled by the sender or TForce before delivery. |