Taobao tracking
How to track my Taobao package?
Ordertracker provides a simple solution to track your Taobao packages. To begin, you'll need a Taobao tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Taobao package in real time.
Where can I find my Taobao tracking number?
Finding your Taobao tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Taobao package moving in the package tracking history?
Dealing with a Taobao package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Taobao or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Taobao customer service or the sender can help resolve shipping delays.
When I track my Taobao package, why does it show as "returned"?
If you're tracking your Taobao package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Taobao package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Taobao to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Taobao may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Taobao might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Taobao package is "returned" in tracking, contact the sender or Taobao customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Taobao policies and circumstances.
Why does the Taobao parcel tracking timeline indicate that my order cannot be found?
When your Taobao parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Taobao system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Taobao yet. Tracking should appear shortly.
About Taobao
Taobao is a leading online shopping platform based in China. Launched in 2003 by Alibaba Group, Taobao has become one of the largest consumer-to-consumer (C2C) marketplaces in the world. It offers a wide range of products, including fashion, electronics, home goods, beauty products, and more. Taobao provides a platform for individuals and small businesses to sell their products directly to consumers. With its user-friendly interface and extensive product selection, Taobao has gained immense popularity among Chinese consumers. It offers competitive prices, secure payment options, and reliable customer service. Taobao's success has made it a go-to destination for online shopping in China.
How to contact Taobao?
If you are experiencing issues with the delivery process managed by Taobao, please do not hesitate to contact their customer support.