Track your package

Swiss Post CH tracking

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How to track my Swiss Post CH package?

Ordertracker provides a simple solution to track your Swiss Post CH packages. To begin, you'll need a Swiss Post CH tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Swiss Post CH package in real time.

Where can I find my Swiss Post CH tracking number?

Finding your Swiss Post CH tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Swiss Post CH package moving in the package tracking history?

Dealing with a Swiss Post CH package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Swiss Post CH or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Swiss Post CH customer service or the sender can help resolve shipping delays.

When I track my Swiss Post CH package, why does it show as "returned"?

If you're tracking your Swiss Post CH package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Swiss Post CH package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Swiss Post CH to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Swiss Post CH may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Swiss Post CH might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Swiss Post CH package is "returned" in tracking, contact the sender or Swiss Post CH customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Swiss Post CH policies and circumstances.

Why does the Swiss Post CH parcel tracking timeline indicate that my order cannot be found?

When your Swiss Post CH parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Swiss Post CH system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Swiss Post CH yet. Tracking should appear shortly.

Swiss Post CH
Company information

About Swiss Post CH

Swiss Post CH, also known as Die Schweizerische Post, is the national postal service provider of Switzerland. It offers a wide range of postal, logistics, and financial services to individuals and businesses within Switzerland and internationally. With a history dating back to 1849, Swiss Post CH has established itself as a reliable and efficient postal service, known for its high-quality delivery and customer satisfaction. The company plays a vital role in connecting people and businesses across Switzerland, ensuring the smooth flow of mail and packages.


Founded 1849
Country Switzerland
Avg. delivery 1-20d

How to contact Swiss Post CH?

If you are experiencing issues with the delivery process managed by Swiss Post CH, please do not hesitate to contact their customer support.

Headquarters Swiss Post CH, Bern, Switzerland [email protected] Phone: +41848888888

How long does it take for Swiss Post CH to deliver a shipment?

Swiss Post CH is known for its efficient and reliable delivery services. The delivery timeframes may vary depending on the destination and the type of shipment. Generally, domestic Swiss shipments are delivered within 1-2 business days. However, it's important to note that these delivery times are approximate and can be influenced by factors such as peak seasons, weather conditions, and customs procedures for international shipments.

International shipments require additional time for processing and customs clearance. The delivery timeframes for international mail can range from a few days up to several weeks, depending on the destination country and the chosen shipping method. It is recommended to check the Swiss Post CH website or contact their customer service to get more accurate estimations for specific international shipments.

Swiss Post CH offers a variety of delivery options to cater to different customer needs. Some of the commonly used delivery services include:

  • Economy Shipping: This is an economical shipping method suitable for less urgent shipments. It offers a reliable and cost-effective solution for both domestic and international deliveries. However, the delivery timeframes for economy shipping may be longer compared to express services.
  • Priority Shipping: For time-sensitive packages, Swiss Post CH provides priority shipping services. This option ensures faster transportation and delivery. Priority shipping is available for both domestic and international shipments, offering shorter delivery timeframes compared to economy shipping.
  • Registered Mail: Swiss Post CH also offers registered mail services for added security and tracking capabilities. This allows customers to track the progress of their shipments and obtain proof of delivery. Registered mail is recommended for valuable or important items.
  • Express Shipping: For urgent or time-critical shipments, Swiss Post CH provides express shipping services. This option guarantees the fastest possible delivery within the available network. Express shipping is often accompanied by enhanced features like real-time tracking, insurance coverage, and signature confirmation upon delivery.

The cost of delivery with Swiss Post CH varies depending on several factors such as the weight of the package, destination, chosen delivery service, and additional options selected. To obtain the most accurate pricing information, customers are advised to use the Swiss Post CH online shipping calculator or contact their customer service. The website provides a user-friendly tool that allows customers to input the required details, such as package dimensions, weight, and destination, to generate a cost estimation. It's worth noting that additional services like insurance, tracking, and express shipping options may incur additional charges.

Swiss Post CH strives to offer competitive pricing options while maintaining a high level of service quality. It is recommended that customers compare different shipping options and consider their specific requirements to choose the most suitable delivery service at the best possible price.

What does a Swiss Post CH tracking number looks like?

A Swiss Post CH tracking number is a unique combination of numbers and letters that is used to track and trace packages and shipments. The format of the tracking number can vary depending on the type of service chosen and the origin of the package.

For domestic shipments within Switzerland, a Swiss Post CH tracking number usually starts with the letters "RC" followed by a series of 9 digits. For example, the format of a typical Swiss Post CH tracking number for a domestic shipment would be RC123456789CH.

When it comes to international shipments, the format of the tracking number can differ. In general, an international Swiss Post CH tracking number consists of 13 characters and starts with the letters "RU" or "RX" followed by a combination of numbers and letters. For instance, an international tracking number could be RU123456789CH or RXA1B2C3D4E5F6CH.

It is important to note that these examples are for illustrative purposes only, and the actual tracking numbers may vary. Customers can obtain their specific tracking numbers from the shipping label or receipt provided by the sender. These tracking numbers allow customers to monitor the progress of their shipments and get real-time updates on the location and estimated delivery time of their packages.

More information about Swiss Post CH

Swiss Post CH, also known as Die Post, is the national postal service of Switzerland. It has a long and rich history that dates back to the 19th century. The establishment of a modern postal service in Switzerland began in 1849, shortly after the introduction of the Swiss federal constitution. At that time, different regional authorities operated separate postal services, making it difficult to establish a coherent and efficient national system.

In 1848, the Swiss Federal Council created a committee to centralize and improve the postal services in Switzerland. This led to the creation of the Federal Postal and Telecommunications Service in 1850, which later became Swiss Post. Initially, Swiss Post primarily focused on providing postal services, including mail delivery, post office operations, and money transfers.

Over the years, Swiss Post CH expanded its range of services to adapt to changing customer needs and advances in technology. In the 20th century, it introduced new services such as parcel delivery, registered mail, and express mail. With the increasing popularity of electronic communications, Swiss Post also ventured into telecommunications services, offering services like fixed-line telephony and internet access.

In the late 20th century, Swiss Post further diversified its operations to include logistics and financial services. Today, it operates in various business segments, including postal services, communication solutions, logistics, financial services, and retail. This diversification has allowed Swiss Post CH to remain relevant in a rapidly changing market and cater to the evolving needs of businesses and individuals.

Swiss Post CH operates through several subsidiaries and business units, each specializing in different aspects of its services. Some of the prominent operating units of Swiss Post CH include:

  • Swiss Post Solutions (SPS): A global provider of document management and business process outsourcing solutions, SPS operates in multiple countries, including Switzerland, Germany, the United Kingdom, and the United States.
  • Swiss Post International: This unit focuses on international mail, parcel, and logistics services. It enables Swiss businesses to connect with customers around the globe and operates in several countries worldwide.
  • PostFinance: PostFinance is the financial services arm of Swiss Post CH. It provides banking, payment, and investment products to individuals, businesses, and public-sector clients across Switzerland.
  • PostBus: PostBus operates Switzerland's largest bus network, providing transportation services across various regions within the country. It plays a vital role in connecting rural areas and ensuring mobility for both residents and tourists.

While Swiss Post CH primarily operates in Switzerland, its subsidiaries and business units extend their reach to multiple countries. Swiss Post Solutions, for example, has a global presence, serving clients on an international scale. Additionally, Swiss Post CH has collaborations with postal services in other nations to ensure efficient cross-border mail and parcel delivery. This allows Swiss Post CH to offer seamless services to its customers both within Switzerland and beyond its borders.

Common shipment tracking statuses

Status Description
The package was posted at a certain time. The package has been shipped from the origin.
Package has arrived at the processing collection point. The package has reached the sorting center.
The shipment will soon be handed over to the post. The shipment is ready for postal service pickup.
The package has left the border point. The package has exited its origin country.
The customs clearance process is complete. The package has cleared customs checks.
The export customs clearance has been completed. The package has been accepted by the origin country's customs for international shipping.
Customs clearance process is currently in progress. The package is currently undergoing customs checks.
Data provided by the foreign sender for the package has been recorded. Package details have been logged upon its arrival from an international location.
The package has arrived in the destination country. The package has entered the recipient's country.
Customs clearance data for the package has been recorded. Customs clearance details for the package have been logged.
Delivery recipient was not available. The delivery attempt was made, but the recipient wasn't present.
The package was delivered to the post box. The package has been dropped in the recipient's mailbox.
Export customs clearance has begun. The package is being examined for clearance by the origin country's customs.
The recipient has been retained for some reason. The delivery has been held due to an issue with the recipient.
The import process in the destination country has begun. The package is being processed for clearance in the recipient's country.
The order was initiated by the recipient. The recipient has made a request for this shipment.
The recipient delivery order was initiated. The recipient's order is processed and ready for delivery.