Spring Global tracking
How to track my Spring Global package?
Ordertracker provides a simple solution to track your Spring Global packages. To begin, you'll need a Spring Global tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Spring Global package in real time.
Where can I find my Spring Global tracking number?
Finding your Spring Global tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Spring Global package moving in the package tracking history?
Dealing with a Spring Global package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Spring Global or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Spring Global customer service or the sender can help resolve shipping delays.
When I track my Spring Global package, why does it show as "returned"?
If you're tracking your Spring Global package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Spring Global package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Spring Global to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Spring Global may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Spring Global might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Spring Global package is "returned" in tracking, contact the sender or Spring Global customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Spring Global policies and circumstances.
Why does the Spring Global parcel tracking timeline indicate that my order cannot be found?
When your Spring Global parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Spring Global system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Spring Global yet. Tracking should appear shortly.
About Spring Global
Spring Global is a global shipping carrier that provides comprehensive logistics and supply chain solutions. With a focus on innovation and customer satisfaction, Spring Global offers a wide range of services including freight forwarding, customs brokerage, warehousing, and distribution. Their extensive network and strategic partnerships enable them to deliver efficient and reliable shipping solutions to businesses worldwide. With a commitment to sustainability and cutting-edge technology, Spring Global is dedicated to meeting the evolving needs of the global shipping industry.
How to contact Spring Global?
If you are experiencing issues with the delivery process managed by Spring Global, please do not hesitate to contact their customer support.
International parcel transport subsidiary of PostNL since 2013
Spring Global Delivery Solutions, often simply called Spring Global, is an international carrier specializing in the shipment of mail and parcels worldwide. A subsidiary of the Dutch postal group PostNL since 2013, Spring Global relies on the expertise of historical postal operators and a modern logistics network to offer efficient delivery solutions to businesses and individuals. The company is particularly positioned in the cross-border e-commerce market, offering international distribution services, shipment tracking, and returns management, while emphasizing the reliability and speed of its deliveries.
Shipping services and delivery times
Spring Global offers several shipping options tailored to the needs of its customers, with varying transport times depending on urgency and destination:
- Standard delivery: an economical service suitable for non-urgent shipments. The transport time for a standard shipment depends on the distance between the origin and the destination. In general, it can vary from a few days to several weeks, particularly depending on the place of dispatch and any customs clearance procedures.
- Express delivery: for urgent shipments, Spring Global offers express delivery services ensuring faster transit than standard. These express services are known for being reliable and efficient, favored by businesses and individuals with immediate shipping needs. Generally, the transport time for express delivery is limited to just a few business days, depending on the distance and service availability in the concerned region.
- International delivery: a specialty of Spring Global, international transport allows parcels to be shipped to a large number of countries around the globe, with smooth customs clearance and secure delivery. Spring Global offers both standard and express options for international shipments, to meet the specific requirements of each client and destination.
Shipping costs with Spring Global vary based on several factors, including the weight, dimensions of the parcel, origin, destination, and the level of service chosen. Additional elements such as customs duties, taxes, or optional services requested by the client may also influence the total cost of the shipment. It is therefore essential that the sender provides accurate information about their parcel to obtain an appropriate quote. Spring Global provides an online calculator and customer service capable of providing estimates and guiding customers regarding shipping rates and associated fees.
In summary, Spring Global offers a range of flexible delivery options, adapting to the urgency and budget of each individual. To know the specific terms and applicable rates for a particular shipment, it is recommended to consult the information provided by Spring Global (for example via its official website or customer support) to obtain up-to-date and personalized data.
Shipment tracking
Each shipment entrusted to Spring Global is associated with a unique alphanumeric tracking number. The format of a Spring Global tracking number generally consists of a combination of letters and numbers - for example: ABC1234567890. The exact length may vary depending on the partner operator and the country of origin of the shipment. This tracking number is often accompanied by a barcode to allow automated reading throughout the logistics process. By entering this code on Spring Global's online tracking platform, customers can easily track the progress of their shipment and receive real-time updates on the location of the parcel as well as its estimated delivery time.
History of Spring Global
Spring Global traces its origins to the early 2000s. The company was founded in 2001 as a joint venture bringing together three major postal operators: the Dutch post TPG (later becoming PostNL), Royal Mail in the United Kingdom, and Singapore Post. This strategic alliance allowed Spring Global (then known as Spring Global Mail) to quickly establish an international network and assert itself as one of the leading independent providers of cross-border mail services. TPG held 51% of the joint venture; in 2009, Singapore Post withdrew, and in 2013 PostNL acquired the entirety of Spring Global, which thus became a wholly-owned subsidiary of the PostNL group.
From its early years, Spring Global undertook to expand its operations on a global scale. The company extended its geographical footprint by opening offices abroad, forging strategic partnerships, and establishing itself in key markets, which strengthened its position in the international logistics sector. At the same time, Spring Global continuously invested in its infrastructure and technologies to optimize its logistics operations. This commitment to innovation and operational efficiency has enabled it to adapt to the evolving needs of its clientele and support its growth.
During the 2010s, Spring Global intensified its focus on services related to global e-commerce. The company developed dedicated solutions for e-commerce parcel shipping and international returns management, to support the rise of online sales abroad. In 2015, the Spring Global Mail brand was modernized to become Spring Global Delivery Solutions, reflecting this expansion of activity beyond traditional mail, towards global parcel distribution solutions. This evolution consolidated Spring Global's reputation as a preferred logistics partner for e-commerce players wishing to reach customers worldwide.
Structure and specialized services
Spring Global operates through several specialized divisions, covering different aspects of transport and logistics. These business units collaborate to offer a comprehensive range of services meeting the varied needs of the clientele. Among the main divisions of Spring Global, we can mention:
- Express and Parcels: this division is dedicated to fast delivery solutions for small and medium-sized shipments. It offers expedited shipments with detailed tracking options and value-added services, ensuring efficient and reliable delivery within tight deadlines.
- Freight Forwarders: the freight forwarders department of Spring Global provides comprehensive solutions for the transport of goods by air, sea, and land. It handles complex logistics processes such as customs clearance, document management, and multimodal transport organization to deliver cargo from end to end.
- Supply Chain Solutions: this unit designs and implements comprehensive supply chain solutions, tailored to the specific needs of various industries. Its services include warehousing, distribution, inventory management, and order preparation, contributing to optimizing the clients' logistics chain.
- E-commerce Solutions: aware of the growing importance of online commerce, Spring Global has dedicated resources to serve this sector. This division offers specialized services such as cross-border logistics for e-commerce sites, last-mile delivery to end consumers, as well as order fulfillment and returns solutions tailored to online retailers.
International presence
Thanks to its extensive network of logistics partners and local agents, Spring Global serves clients in almost the entire world. The company handles deliveries to approximately 190 countries, relying on regional establishments in Europe, Asia, and America to ensure efficient transit. Among the main countries where Spring Global is active, we can mention:
- United States
- Canada
- Mexico
- United Kingdom
- Germany
- France
- Spain
- Italy
- Netherlands
- China
- Japan
- Australia
- Brazil
- Argentina
- South Africa
- United Arab Emirates
This list is not exhaustive, as Spring Global's network extends to many other territories around the globe. Its vast global coverage allows for effectively connecting businesses and individuals across borders, thus facilitating international trade and cross-border exchanges.
Spring Global shipment tracking statuses
| Status | Description |
|---|---|
| The item has been successfully delivered | The parcel has reached its final destination |
| The delivery is waiting to be collected | The parcel is waiting to be picked up |
| The item is on hold | The parcel is not moving, usually for a specific reason |
| The shipment is out for delivery | The parcel is in the delivery vehicle and will be delivered today |
| The item is in transit and has been exported | The parcel is on its way and has left its country of origin |
| The item has been processed in the destination country | The parcel has been registered in the postal system of the destination country |
| The item has arrived in the destination country | The parcel has reached the country where it will be delivered |
| The shipment has arrived in the destination country | The entire shipment has arrived in the destination country |
| The item is in transport to the destination country | The parcel is on its way to the destination country |
| The receptacle has been scanned and closed | The container holding the parcel has been scanned and closed for further processing |
| The parcel has been created | The parcel has been registered in the postal system |
| The item has been received at the sorting center | The parcel has arrived at a central processing center |
| The delivery of the item has been confirmed at the delivery address | The parcel has been successfully delivered to the provided address |
| The uncollected item is returning in transit | The uncollected parcel is returning to the sender |
| The item will be returned to the sender | The parcel could not be delivered and is returning to the sender |
| The item is available for collection | The parcel is ready to be picked up at a collection point |
| The item could not be delivered and is ready for collection | The parcel could not be delivered and is ready to be picked up at a designated collection location |
| The item has been released by customs | Customs have completed the inspection of the parcel and it is free to continue its journey |
| The item is being processed by customs | Customs are currently examining or processing the parcel |
| The item is undergoing customs processing | Customs are inspecting the parcel |
| The item has been handed over to the carrier for delivery | The parcel has been handed over to the delivery company for final delivery |
| The item has arrived at the agency | The parcel has arrived at a local post office or agency |
| The item has left the agency | The parcel has been processed and has left the local post office or agency |
| The item has been prepared to leave the agency | The parcel is ready to leave the local post office or agency |
| The return has been received | The returned parcel has been received by the sender or the original shipping company |
| The delivery is at the specified location | The parcel has arrived at the designated delivery location |
| The item is in international transport | The parcel is being transported between countries |
| The shipment is out for delivery to the specified location | The shipment is on its way to the specified delivery location |
| An incoming partner scan occurred at the specified location | The parcel was scanned by a partner carrier at a particular location |
| The item is at the local depot | The parcel is at the local delivery depot or post office |
| A new delivery will be scheduled for the item | Another attempt will be made to deliver the parcel |
| The parcel has been delivered | The parcel has reached its final destination |
| The item is ready to be delivered | The parcel is being prepared for final delivery |
| The shipment has been sorted at the sorting center | The parcel has been sorted and processed at a sorting center |
| The item has been received by the carrier | The delivery company has taken possession of the parcel |
| The item has been received in the destination country | The parcel has arrived in the destination country |
| The shipment has left the cmp | The shipment has left the central mail processing center |
| The parcel has been shipped to a new delivery point | The parcel has been sent to a new pickup point |
| The item has been received and is awaiting further processing | The parcel has been received but is still awaiting further sorting |
| The parcel has been received at the depot | The parcel has arrived at the local depot for further processing |
| The delivery could not be made to the provided address | There were issues preventing delivery to the provided address |
| The delivery of the parcel has been delayed | The delivery of the parcel has been postponed and will not occur as initially planned |
| Tracking updates have ended | There will be no further updates on the parcel's tracking |
| The recipient was the specified person | The confirmed recipient of the parcel was the person named on the delivery |
| The shipment is on its way and in transit | The shipment is on its way to the destination |
| The recipient was not available | The person supposed to receive the parcel was not available when the delivery attempt was made |
| No additional information is available | There are no further updates or information on the parcel |
| The delivery will take place on the next business day | The parcel will be delivered on the next business day |
| The shipment is out for delivery | The shipment is in the process of being delivered |
| The parcel has been picked up at the recipient's location | The parcel has been picked up by the recipient at the designated location |
| The delivered item was as specified | The delivered item matched the provided description |
| The item is in transport to the local sorting center | The parcel is on its way to a local sorting facility |
| If the item cannot be delivered, it will be returned to the sender | If the parcel cannot be delivered for any reason, it will be returned to the sender |
| At the sender's request, the item has been sent | The sender has requested that the parcel be sent to another location |
| The item could not be delivered because the address is invalid | The delivery could not be made because the provided address was incorrect or incomplete |
| The item is at the local delivery office | The parcel is at a local post office or depot awaiting delivery or pickup |
| The delivery has been distributed | The parcel has been distributed for delivery to its final destination |
| Please contact the center at the specified address | The recipient should contact the delivery center mentioned in the tracking information |
| The item has been delivered to the specified person | The parcel has been delivered to the person named in the shipping information |
| The shipment has been delivered for the specified person | The shipment has been delivered to the person mentioned in the shipping information |
| The shipment status is updated | The most recent information on the parcel's location and status has been provided |
| The shipment will not be released for online shipping | The parcel will not be shipped for an online order |
| The specified address is not available for delivery | The parcel could not be delivered because the specified delivery location could not be located or accessed |
| The parcel is in the process of being picked up and delivered | The parcel is currently in the process of being picked up and shipped to its final destination |
| The item has been assigned to a courier | A delivery person has taken responsibility for delivering the parcel |
| The item is on its way to be delivered | The parcel is on its way to the delivery location |
| The shipment is available at the pickup location | The parcel is available for pickup at a designated location |
| The item has been delayed | The delivery of the parcel has been delayed |
| The item will soon be available at the post office | The parcel will soon arrive at the local post office and be available for pickup |
| The customer process status is updated | The most recent update on the customer's order or shipment has been provided |
| The delivery has been scheduled for a later delivery | The parcel will be distributed to another location for final delivery |
| If the item is not picked up at the office, it will not be available for delivery or is not yet at the office | The parcel will not be available for delivery or has not yet arrived at the office if it is not picked up |
| The item has not been picked up or is not yet at the office, so delivery is not possible | As the parcel has not been picked up or has not yet arrived at the delivery office, delivery is not possible |
| The item has arrived at the specified location | The parcel has arrived at the designated delivery or pickup location |
| The item has been delivered to the delivery address | The parcel has been successfully delivered to the provided address |
| The item is on its way to the destination | The parcel is currently in transit to the final destination |
| The parcel has been created | A new parcel shipment has been registered in the postal system |
| The shipment has been created | A new parcel shipment has been registered in the postal system |
| The parcel at the delivery point has not been collected | The parcel has not been picked up and is still waiting at the delivery point |
| The item has been shipped from the agency | The parcel has been sent from a local agency or post office |
| The item has been picked up at the delivery point | The parcel has been picked up at a specified pickup location |
| The item is in transport to the local sorting center | The parcel is on its way to a local sorting facility |
| The shipment has been sorted at the sorting center | The shipment has been organized or classified for delivery at a sorting center |
| The shipment is on its way to the cmp | The shipment is on its way to the central mail processing center |
| The shipment has been processed | The shipment has been prepared for delivery |
| A new registration has occurred at the cmp | A new shipment has been registered at the central mail processing center |
| Due to address issues, the parcel has been returned to the depot | Due to issues with the address, the parcel has been returned to the depot |
| The item will not be released for online shipping | The item will not be available for online order or delivery |
| The address needs to be completed | The provided address is incomplete and requires additional details |
| The parcel has been returned to the delivery point | The parcel could not be delivered and has been returned to the delivery point |
| There was a problem with the item | There was an issue or complication with the item to be delivered |
| The item has been returned to its original location | The parcel has been returned to the place from which it was initially shipped |
| The item will be returned to the specified address | The parcel will be returned to the address indicated in the shipping information |
| The item has been returned to the sender | The parcel has been returned to the person or company who originally shipped it |
| The shipment has been returned to the sender | The entire batch or group of parcels has been returned to the original sender |
| The shipment status is updated | The most recent information on the parcel's location and status has been provided |
| The specified address is not available for delivery | The parcel could not be delivered because the specified delivery location could not be located or accessed |
| The shipment has been delivered | The entire batch of parcels has reached its final destination |
| The parcel is in the process of being picked up and delivered | The parcel is currently in the process of being picked up and shipped to its final destination |
| The item has been assigned to a courier | A delivery person has taken responsibility for delivering the parcel |
| The item is on its way to be delivered | The parcel is on its way to the delivery location |