Singapore Post tracking
How to track my Singapore Post package?
Ordertracker provides a simple solution to track your Singapore Post packages. To begin, you'll need a Singapore Post tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Singapore Post package in real time.
Where can I find my Singapore Post tracking number?
Finding your Singapore Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Singapore Post package moving in the package tracking history?
Dealing with a Singapore Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Singapore Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Singapore Post customer service or the sender can help resolve shipping delays.
When I track my Singapore Post package, why does it show as "returned"?
If you're tracking your Singapore Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Singapore Post package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Singapore Post to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Singapore Post may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Singapore Post might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Singapore Post package is "returned" in tracking, contact the sender or Singapore Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Singapore Post policies and circumstances.
Why does the Singapore Post parcel tracking timeline indicate that my order cannot be found?
When your Singapore Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Singapore Post system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Singapore Post yet. Tracking should appear shortly.
About Singapore Post
Singapore Post Limited, commonly known as SingPost, is the national postal service provider in Singapore. With a history dating back to 1819, SingPost has grown to become a leading provider of mail, logistics, and e-commerce solutions. SingPost offers a wide range of services including domestic and international mail delivery, courier services, freight forwarding, and e-commerce logistics. The company is known for its reliable and efficient delivery network, serving both individuals and businesses in Singapore and around the world.
How to contact Singapore Post?
If you are experiencing issues with the delivery process managed by Singapore Post, please do not hesitate to contact their customer support.
How long does it take for Singapore Post to deliver a shipment?
Singapore Post (SingPost) offers a range of delivery services to cater to different needs and time frames. The delivery time for a shipment largely depends on the type of service chosen. Here are some of the different types of delivery services offered by SingPost and their estimated delivery times:
- Regular Mail: SingPost's regular mail service is the most affordable option for sending lightweight items. The delivery time for regular mail within Singapore is typically 1 to 3 business days. However, international delivery may take longer, ranging from 6 to 15 business days depending on the destination.
- Registered Mail: SingPost's registered mail service provides added security with tracking and requires a recipient's signature upon delivery. The delivery time for registered mail within Singapore is usually 2 to 4 business days, while international delivery can take between 6 to 18 business days.
- Speedpost Express: Speedpost Express is SingPost's premium express delivery service for both domestic and international shipments. This service ensures expedited delivery within a shorter timeframe. For local delivery, Speedpost Express offers same-day or next-day delivery, depending on the time of posting. International delivery times for Speedpost Express vary based on the destination but typically range from 2 to 10 business days.
- Speedpost Priority: Speedpost Priority is designed for urgent international shipments. It offers faster delivery compared to regular mail and registered mail services. Delivery times for Speedpost Priority vary depending on the country and location, but they generally range from 2 to 10 business days.
- Speedpost Economy: Speedpost Economy is an economical option for international shipments. Although it takes longer than the express services, it provides cost savings for less time-sensitive shipments. Delivery times for Speedpost Economy range from 3 to 20 business days depending on the destination.
The cost of SingPost's delivery services varies depending on factors such as package size, weight, destination, and chosen service level. SingPost provides rate calculators on their website to help customers estimate the cost based on their specific requirements. Additionally, the cost of optional services like tracking, insurance, and customs clearance fees may also be applicable.
Please note that the mentioned delivery times are estimates and subject to various factors, including customs procedures, weather conditions, public holidays, and unforeseen circumstances. It is advisable to check SingPost's official website or contact their customer service for the most up-to-date and accurate information regarding delivery times and costs.
What does a Singapore Post tracking number looks like?
A Singapore Post tracking number typically consists of 13 characters. It begins with two alphabetic characters, followed by nine numeric digits and ends with a final alphabetic character. The first two alphabetic characters usually represent the type of mail or service used. For example, "RB" indicates registered mail and "LP" stands for local postage. The nine numeric digits make up the unique identification code for the specific mail item. The final alphabetic character, known as the check digit, is computed based on the preceding characters to ensure the tracking number's accuracy. This tracking number format aids in efficient tracking and tracing of packages or mail items handled by Singapore Post.
More information about Singapore Post
Singapore Post, commonly known as SingPost, is the national postal service provider in Singapore. Established in 1819, SingPost has a long history and is one of the oldest postal services in Asia. Over the years, it has evolved into a global logistics company offering a wide range of mail, courier, and other related services.
SingPost's roots can be traced back to the British colonial era when Singapore served as a key trading port in the region. Initially, the postal services were managed by the British authorities, ensuring efficient communication between Singapore and other parts of the world. As Singapore developed and gained independence, the postal services were gradually taken over by the Singapore government.
In the early years, SingPost primarily focused on domestic mail services, facilitating communications between various parts of the country. However, with the rapid growth in international trade and ecommerce, SingPost expanded its services to cater to the changing needs of its customers. It established partnerships with international postal organizations, enabling seamless delivery of mail and packages to destinations worldwide.
SingPost operates through various units and subsidiaries, which cater to different segments of the logistics industry. These operating units help SingPost provide a comprehensive suite of services to its customers. Some of the key operating units of SingPost include:
- Postal Services: SingPost's core unit handles the traditional mail services, both domestic and international. It ensures the timely and secure delivery of letters, parcels, and other postal items across Singapore and globally. The postal network consists of various post offices, automated postal centers, and self-service kiosks.
- Logistics: SingPost's logistics unit focuses on providing supply chain solutions to businesses. It offers end-to-end logistics services, including warehousing, fulfillment, inventory management, and distribution. The logistics unit leverages technology and a robust network to ensure efficient and reliable delivery of goods.
- E-commerce: SingPost recognizes the growing importance of e-commerce in today's digital age. It has a dedicated e-commerce unit that works with businesses to facilitate online transactions and optimize the delivery of goods purchased through digital platforms. The unit offers services such as online payment solutions, last-mile delivery, and returns management.
SingPost's operations extend beyond the boundaries of Singapore. It has a global presence through its operating countries and strategic partnerships. SingPost operates in more than 20 countries, including key markets in Asia, Europe, and the Americas. Through its extensive international network, SingPost provides seamless cross-border delivery, enabling businesses and individuals to connect globally.
Singapore Post has a rich history as one of Asia's oldest postal service providers. It has evolved into a diversified logistics company, offering a wide range of services to meet the needs of its customers. SingPost's operating units, including postal services, logistics, and e-commerce, work together to ensure efficient delivery of mail and packages both domestically and internationally. With a global presence in over 20 countries, SingPost plays a crucial role in facilitating global trade and communications.
Common shipment tracking statuses
| Status | Description |
|---|---|
| The item information has been received, it is on its way to the postal facility. | The package details have been logged and it's en-route to the post office. |
| The item is out for delivery. | The package is on a delivery truck and it is being delivered to the recipient. |
| The item is with us for processing. | The post office is sorting the package for delivery. |
| The courier has collected the item. | The delivery person has picked up the package. |
| Order information has been received, but the item hasn't. | The order details have been logged, but the post office hasn't received the package. |
| The item has been received at the mail processing center. | The package has arrived at the sorting facility. |
| The postman's delivery is in progress. | The mail carrier is currently delivering the package. |
| The item has been delivered to the collection point. | The package has been delivered and is ready for the recipient to pick up. |
| The item has arrived at the destination processing hub. | The package has arrived at the facility nearest to the recipient. |
| The item has been released by customs. | Customs has inspected and cleared the package for delivery. |
| The destination customs inspection is underway. | The package is being inspected by customs. |
| The item has been received at the destination hub. | The package has arrived at the hub closest to its final destination. |
| The item has departed from the hub for transit to a foreign destination. | The package has left the hub and is heading to an international location. |
| The item has been received at the hub. | The package has arrived at the transit center. |
| The item has been handed over to the mail courier at the post office. | The package has been given to the mail carrier for delivery. |
| The item has been received at the post office. | The package has arrived at the post office. |
| The item has been delivered. | The package has been delivered to the recipient. |
| The item is held by customs at the destination. | Customs is currently holding and inspecting the package. |
| The courier has received the item. | The delivery person has picked up the package. |
| The item has been accepted for processing. | The post office has accepted the package and is preparing it for delivery. |
| The courier's delivery is in progress. | The delivery person is currently delivering the package. |
| The item has been released from customs. | Customs has inspected and cleared the package for delivery. |
| The item is held by customs. | Customs is currently holding and inspecting the package. |
| The item is in transit to the transit center. | The package is en route to the transit center. |
| The item has been posted off for processing. | The package has been sent to the post office for sorting. |
| Further processing of the item is ongoing at the post office. | The package is being sorted for delivery at the post office. |
| The post office has received the item. | The post office has received the package. |
| The item will be processed next working day. | The package will be sorted and prepared for delivery on the next business day. |