SFC tracking
How to track my SFC package?
Ordertracker provides a simple solution to track your SFC packages. To begin, you'll need a SFC tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your SFC package in real time.
Where can I find my SFC tracking number?
Finding your SFC tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my SFC package moving in the package tracking history?
Dealing with a SFC package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact SFC or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, SFC customer service or the sender can help resolve shipping delays.
When I track my SFC package, why does it show as "returned"?
If you're tracking your SFC package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a SFC package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead SFC to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, SFC may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, SFC might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your SFC package is "returned" in tracking, contact the sender or SFC customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on SFC policies and circumstances.
Why does the SFC parcel tracking timeline indicate that my order cannot be found?
When your SFC parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in SFC system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by SFC yet. Tracking should appear shortly.
About SFC
SFC is a global logistics and fulfillment company based in China. They specialize in providing end-to-end supply chain solutions, including warehousing, order fulfillment, and shipping services. With a strong network and partnerships, SFC offers reliable and cost-effective shipping solutions to businesses worldwide. Their expertise in international logistics and e-commerce enables them to streamline operations and ensure efficient delivery of goods. SFC's commitment to customer satisfaction and innovative logistics solutions has made them a trusted partner for businesses looking to expand their global reach.
How to contact SFC?
If you are experiencing issues with the delivery process managed by SFC, please do not hesitate to contact their customer support.
Logistics for electronic commerce from Shenzhen in 2007
SFC (for Send From China) is an international logistics company founded in 2007 and based in Shenzhen, China. Specializing in cross-border e-commerce shipments, the company offers comprehensive solutions covering parcel collection in China, warehousing, order preparation, and final delivery abroad.
SFC serves more than 220 destinations worldwide and has grown to become a major player in global logistics thanks to the reliability and efficiency of its services. SFC International Limited is part of the SFC Holdings group and is among the recognized logistics partners of major online sales platforms. SFC's clientele includes both large e-commerce sites and smaller structures: independent e-merchants, creators of projects from crowdfunding, board game publishers, etc., who rely on its services to ship their products worldwide.
SFC delivery options and times
SFC offers a range of delivery options to meet the different needs of its customers in terms of time and budget. The transit time of an SFC shipment depends on the chosen service, the destination, and any customs procedures. The main shipping options offered by SFC include:
- Standard delivery: Reliable and economical option for both domestic and international shipments. The delivery time in standard mode is generally from a few days to a few weeks depending on the distance and destination. This shipping mode generally relies on traditional postal networks, resulting in slower transit but at a lower cost.
- Express delivery: For faster shipping, SFC offers an express service focusing on speed and efficiency. This option is suitable for urgent shipments, ensuring delivery in a shorter time than standard. The express transit time varies depending on the origin and destination locations and can range from a few days to about a week. Often, express delivery is carried out by priority air, which significantly reduces the time compared to the standard service.
- Next-day delivery: For extremely urgent and time-sensitive parcels, SFC offers a next-day delivery service within the national territory. This accelerated option ensures that the recipient receives the parcel the next business day after shipment. It should be noted that next-day delivery generally incurs additional fees for this express service.
- International delivery: SFC is also specialized in international shipping to meet the needs of businesses and individuals worldwide. Delivery times for international shipments can vary greatly depending on the distance, customs formalities, and the level of service chosen. SFC's optimized customs clearance procedures often help reduce delays, but it is prudent to consider potential customs checks when estimating delivery time abroad.
In general, SFC strives to provide reliable and timely shipping service by offering a range of flexible options so that each shipment reaches its destination within the expected time frame.
SFC service rates
The pricing of SFC services depends on multiple parameters such as the weight and dimensions of the parcel, the origin and destination of the shipment, as well as the selected service level. The rates are designed to remain competitive and adapted to the varied needs of the clientele. To obtain an accurate quote, it is advisable to contact SFC directly or use the online tools provided, which calculate shipping costs based on the specific information of the parcel.
SFC tracking number
Each shipment handled by SFC is assigned a unique tracking number, consisting of a series of letters and numbers. This identification code, which is usually between ten and twenty characters long, follows a format specific to the service or partner carrier used. For example, an SFC tracking number may start with letters (such as SFC followed by numbers) or conversely contain a series of numbers followed by letters. A typical format could be, for example: "SFC1234567890".
This tracking number, unique to each parcel, allows shippers, recipients, and logistics stakeholders to track the progress and location of the shipment in real-time. By entering this code on the SFC tracking platform or via partner tools, one can access detailed information about the parcel's transit: its current status, the transit steps already completed, estimated transport times, the expected delivery date, as well as any updates or exceptions (delays, delivery attempts, etc.).
The use of the tracking number ensures transparency on the parcel's journey and helps ensure efficient delivery within the time frame. This traceability system is an essential element of the SFC service, providing customers and professionals with complete visibility and increased confidence in the shipping process.
The tracking procedure is simple: just enter the SFC tracking number on the SFC website (or via a universal parcel tracking service). The system then displays the parcel's movement history and its current status. Additionally, SFC often sends automatic notifications (for example by email) at various key stages to keep the customer informed of the delivery progress.
SFC history and development
SFC International Limited was founded in 2007. In its early days, it operated as a shipping agent, helping local businesses ship their products out of China at a lower cost. Its headquarters is established in Shenzhen, a major technological and logistics hub in Guangdong Province, China. Initially focused on shipping parcels from China, SFC quickly expanded its activities and network globally, now serving both the Chinese domestic market and numerous international destinations. As it grew, SFC became one of the major players in international parcel transport, recognized for its expertise in online commerce logistics.
SFC's success was also realized by its introduction to the Chinese stock market. In 2014, SFC became one of the first cross-border e-commerce logistics companies to be listed by joining the NEEQ (National Equities Exchange and Quotations) market. This stock market entry, followed later by the listing of its parent company SFC Holdings on the ChiNext stock exchange in Shenzhen, demonstrates the group's growth and international ambitions. This growth is also reflected in SFC's workforce and clientele: today, the company employs more than a thousand people, and its logistics solutions are used by tens of thousands of professional clients worldwide.
Main divisions of SFC
Within its operations, SFC relies on several specialized divisions:
- SFC Express: Main division dedicated to express delivery services, focused on the fast and secure transport of parcels worldwide. SFC Express relies on advanced logistics technologies and a wide network of partners to ensure efficient shipments.
- SFC Fulfillment: Offers comprehensive warehousing and order management solutions for online commerce businesses. SFC Fulfillment handles stock storage, picking, and packaging of products, as well as their shipment on behalf of online retailers. This division ensures seamless order processing, helping to reduce operational costs for e-merchants and improve customer satisfaction.
- SFC Post: Focused on international postal services. SFC Post offers low-cost shipping solutions for low-value and small-sized items, such as documents, small parcels, and ePacket-type shipments. This division leverages SFC's global network and partnerships with local postal services to ensure fast and economical delivery of these lightweight shipments.
Thanks to these complementary offerings, SFC is able to provide a comprehensive logistics solution, covering the entire order processing cycle, from product receipt in the warehouse to final distribution. This global approach is particularly appealing to e-commerce players looking to rely on a single provider for all their logistics operations.
Global coverage of SFC
Thanks to its extensive network, SFC operates in many countries around the globe. Among the company's main areas of activity are:
- China: Being based in China, SFC has a particularly strong presence there. The carrier has developed a vast national network serving major cities, provinces, and regions, ensuring smooth domestic deliveries throughout the Chinese territory.
- United States: SFC has significantly established itself in the United States to meet the important North American e-commerce market. The company offers warehousing facilities, expedited delivery options, and simplified customs clearance procedures, facilitating product distribution across the country.
- United Kingdom: SFC has expanded its activities in the United Kingdom to facilitate shipments between China and Europe. This presence allows businesses to efficiently transport their goods to British customers and, more broadly, to the European Union.
- Canada: SFC also offers its services in Canada, providing reliable shipping solutions for businesses operating both in the Canadian market and between Canada and other countries. SFC's presence in Canada ensures efficient logistics for cross-border exchanges involving this country.
- Australia: SFC deploys comprehensive logistics services in Australia, enabling businesses to serve customers across this vast continent. With efficient customs clearance procedures and a strong local distribution network, SFC ensures fast and reliable deliveries to and from Australia.
Outside of these key countries, SFC has extensive global coverage. Its vast network of partners and agents allows it to ship parcels to most destinations in Europe, Asia, Africa, and South America, ensuring smooth international transit.
SFC logistics capabilities and partnerships
SFC relies on modern logistics infrastructures to manage the large volume of parcels processed daily. The company has strategically located processing centers and warehouses, notably in mainland China (in Shenzhen, Dongguan, etc.), in Hong Kong, as well as in Germany and the United States. Thanks to this international presence, SFC can store products close to end customers and speed up shipping times. Every day, this logistics network allows the processing of several hundred thousand orders, with a capacity of up to nearly half a million daily shipments during peak seasonal periods. SFC also invests in advanced technologies to optimize its operations: automated parcel sorting, barcode scanning at each stage, automatic weighing and measuring, and computerized stock management. In parallel, SFC relies on its customs expertise to prepare the required shipping documents and ensure regulatory compliance for each shipment, which helps speed up customs clearance procedures. Furthermore, the company strictly adheres to international standards regarding regulated or prohibited goods (such as lithium batteries and other hazardous products), ensuring that only authorized contents are shipped to ensure transport safety.
SFC also collaborates with numerous carriers and postal services worldwide to ensure the final delivery of its shipments in each country. The carrier has established partnerships with international express courier companies (such as UPS, DHL, or EMS) as well as with local postal services (for example, China Post, Hongkong Post, USPS, Royal Mail, etc.). These alliances allow it to offer customers the most efficient and economical delivery option, leveraging existing networks for the last mile. Commercially, SFC is also integrated into the main global online sales platforms. It is notably a recommended logistics provider on Amazon and Walmart marketplaces and is among the recognized delivery options by sites like AliExpress, eBay, Shopify, or Coupang. Its diverse clientele ranges from e-commerce giants to small businesses: creators of crowdfunding products, board game publishers, or other specialized sellers, who find in SFC a reliable partner to ship their goods internationally. This recognition by major e-commerce players illustrates the reliability and reach of SFC's services to support international online commerce.
Common SFC tracking statuses
| Status | Description |
|---|---|
| Shipment information has been sent | The shipper has transmitted the shipment details |
| The shipment has been collected | The shipment has been picked up at the shipper's location |
| The shipment receipt has been collected at the container sorting center | The shipment receipt has been collected at the main platform |
| Import customs clearance has been completed | The shipment has been cleared by the import customs service |
| The shipment has arrived at the destination sorting center | The shipment has reached the main platform near the destination |
| The shipment has left the country of origin | The shipment has left the country from which it was sent |
| Export customs declaration has been completed | The shipment has been officially declared and authorized by the export customs service |
| The shipment has left the regional distribution center | The shipment has left the regional sorting center |
| The shipment has arrived at the regional distribution center | The shipment has reached the regional sorting center |
| The shipment has left the local facility | The shipment has left the local delivery office |
| The shipment has arrived at the local facility | The shipment has reached the local delivery office |
| Customer service by email has received the package | Customer service has received an email notification regarding the package |
| The shipment has left the warehouse | The shipment has left the storage location |
| Shipment data has been received | The shipment details have been collected |
| The warehouse is in the process of arrival | The shipment is being received at the storage location |
| The shipment has been delivered | The shipment has been handed over to the recipient |
| The item is out for delivery | The shipment is currently en route for delivery |
| The driver has transferred the shipment for pickup | The driver has moved the shipment to a pickup point |
| The shipment has cleared customs and is awaiting pickup | The shipment has been cleared by customs and is ready to be collected |
| Import customs clearance has started | The shipment's customs clearance process with the import customs service has begun |
| The shipment has arrived at the airport | The shipment has reached the airport |
| The flight has left the international airport for abroad | The flight carrying the shipment has taken off |
| The item has been processed at the origin sorting center | The shipment has been sorted and processed at the main platform near the shipper's location |
| The shipment has arrived at the center | The shipment has reached the main platform |
| The shipment has been transferred to the local courier | The shipment has been handed over to local delivery services |
| The international shipment has been cleared by customs | The shipment has been cleared by customs authorities for international delivery |
| The shipment has been delivered to the post office | The shipment has been handed over to the post office |
| The local carrier's warehouse has received the shipment and is ready for processing | The local courier's storage area has received the shipment for sorting |
| The shipment has been delivered to the local facility | The shipment has been handed over to the local delivery office |
| The shipment has been delivered with | The shipment has been handed over with associated items |