Track your package

SF Express tracking

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How to track my SF Express package?

Ordertracker provides a simple solution to track your SF Express packages. To begin, you'll need a SF Express tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your SF Express package in real time.

Where can I find my SF Express tracking number?

Finding your SF Express tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my SF Express package moving in the package tracking history?

Dealing with a SF Express package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact SF Express or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, SF Express customer service or the sender can help resolve shipping delays.

When I track my SF Express package, why does it show as "returned"?

If you're tracking your SF Express package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a SF Express package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead SF Express to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, SF Express may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, SF Express might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your SF Express package is "returned" in tracking, contact the sender or SF Express customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on SF Express policies and circumstances.

Why does the SF Express parcel tracking timeline indicate that my order cannot be found?

When your SF Express parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in SF Express system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by SF Express yet. Tracking should appear shortly.

SF Express
Company information

About SF Express

SF Express is a leading courier and logistics service provider based in China. With its headquarters in Shenzhen, SF Express offers a wide range of domestic and international delivery services. The company is known for its efficient and reliable express delivery network, which covers both urban and rural areas. SF Express has expanded its operations globally, establishing partnerships and subsidiaries in various countries. With a strong focus on technology and innovation, SF Express continues to enhance its logistics capabilities and provide exceptional customer service.


Founded 1993
Country China
Avg. delivery 7-90d

How to contact SF Express?

If you are experiencing issues with the delivery process managed by SF Express, please do not hesitate to contact their customer support.

Headquarters SF Express, Shenzhen, China [email protected] Phone: +85227300273

How long does it take for SF Express to deliver a shipment?

SF Express offers a range of delivery services based on the type of shipment and the delivery timeframe required. The delivery time can vary depending on various factors such as the origin and destination, type of service selected, and any customs clearance processes involved.

For domestic shipments within China, SF Express provides multiple delivery options to cater to different needs. Their standard express service, known as "SF Standard Express," typically delivers shipments within 1-3 business days within mainland China. This service is suitable for shipments within major cities and urban areas.

SF Express also offers a faster express service called "SF Express Plus." This service is designed for urgent shipments that require same-day or next-day delivery. With SF Express Plus, customers can expect their packages to be delivered within 1-2 business days in most cases. This service is particularly useful for time-sensitive deliveries or urgent documents.

For international shipments, SF Express provides various shipping options to different countries and regions worldwide. The delivery time for international shipments can range from 2-7 business days, depending on the destination and service level chosen. SF Express offers services such as "SF Economy Express," "SF Standard Express," and "SF Express Plus" for international deliveries. These services have different price points and delivery timeframes, allowing customers to choose according to their specific needs.

The cost of shipping with SF Express depends on several factors, including the weight and dimensions of the package, the chosen service level, the distance to be covered, and any additional services required, such as insurance or customs clearance. SF Express provides transparent pricing based on these factors, enabling customers to calculate the shipping costs accurately. Additionally, SF Express offers discounted rates for frequent shippers and special promotions during certain periods.

It is important to note that the delivery time and cost provided here are general guidelines and may vary based on specific shipment characteristics, transit routes, customs clearance processes, and other factors beyond SF Express’s control. Therefore, it is advisable to consult with SF Express directly or utilize their online tools to obtain accurate delivery timeframes and shipping costs for individual shipments.

What does a SF Express tracking number looks like?

SF Express tracking numbers typically consist of a combination of letters and numbers. The format of SF Express tracking numbers may vary depending on the country of origin. In general, a SF Express tracking number starts with two letters followed by a series of nine digits. For example, a tracking number might look like "SF1234567890". These tracking numbers are unique identifiers assigned to each shipment and are used to track the progress and location of the package throughout its journey.

Tracking numbers play a crucial role in the SF Express system as they enable customers to monitor the status of their shipments in real-time. With the provided tracking number, customers can access the SF Express website or use the SF Express mobile app to track the progress of their shipments. The tracking information typically includes details such as the current location of the package, the estimated delivery time, and any updates or delays that may have occurred along the way.

The SF Express tracking number is an essential tool that allows customers to stay informed about the whereabouts of their packages. It provides peace of mind and enhances the overall customer experience by providing transparency and visibility into the shipping process. By entering their tracking number on the SF Express website or app, customers can easily stay updated and ensure a smooth delivery process.

More information about SF Express

SF Express, also known as SF Express Co., Ltd, is a Chinese delivery services provider that specializes in express delivery and logistics. It was founded in 1993 by Wang Wei and started its operations in Shunde, Guangdong province, China. Since its inception, SF Express has grown rapidly and become one of the leading courier companies in China.

Initially, SF Express focused on providing express delivery services for the manufacturing industry in the Pearl River Delta region. However, with the rise of e-commerce and the growing demand for efficient logistics services, SF Express expanded its operations and built a comprehensive network across China.

In the late 1990s, SF Express introduced technology-driven solutions to enhance its operations, such as barcode scanning systems and real-time tracking. These innovations allowed SF Express to improve efficiency, reduce delivery times, and provide better customer service.

Over the years, SF Express has diversified its services to cater to a wide range of customer needs. Apart from express delivery, the company offers warehousing, supply chain management, international freight forwarding, and customs clearance services, among others.

SF Express operates through various divisions and subsidiaries to serve its vast customer base. The company has divisions dedicated to different areas of operation, including SF Express Domestic, SF Express International, SF Supply Chain, and SF Technology. These divisions work together to provide end-to-end logistics services for businesses and individuals.

SF Express primarily operates in China but has also expanded its services to several other countries and regions. As of now, SF Express has established a significant presence in more than 50 countries and territories worldwide. Its global reach includes countries in Asia, Europe, North America, Oceania, and other regions, making it one of the leading international courier companies originating from China.

SF Express's international services facilitate cross-border e-commerce, trade, and shipping, enabling businesses and individuals to connect with their global partners and customers. Through partnerships and collaborations with local courier companies, SF Express ensures efficient delivery and reliable services in each operating country.

Overall, SF Express has become a key player in the express delivery and logistics industry, known for its extensive network, innovative solutions, and commitment to customer satisfaction.