Serpost tracking
How to track my Serpost package?
Ordertracker provides a simple solution to track your Serpost packages. To begin, you'll need a Serpost tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Serpost package in real time.
Where can I find my Serpost tracking number?
Finding your Serpost tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Serpost package moving in the package tracking history?
Dealing with a Serpost package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Serpost or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Serpost customer service or the sender can help resolve shipping delays.
When I track my Serpost package, why does it show as "returned"?
If you're tracking your Serpost package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Serpost package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Serpost to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Serpost may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Serpost might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Serpost package is "returned" in tracking, contact the sender or Serpost customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Serpost policies and circumstances.
Why does the Serpost parcel tracking timeline indicate that my order cannot be found?
When your Serpost parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Serpost system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Serpost yet. Tracking should appear shortly.
About Serpost
Serpost, also known as Servicios Postales del Perú, is the national postal service provider of Peru. With a history dating back to 1791, Serpost has been serving the postal needs of the country for centuries. It offers a wide range of postal and courier services, including domestic and international mail delivery, express delivery, and logistics solutions. Serpost plays a crucial role in connecting individuals, businesses, and communities across Peru and facilitating the exchange of goods and information. The company is committed to providing reliable and efficient postal services to meet the evolving needs of its customers.
How to contact Serpost?
If you are experiencing issues with the delivery process managed by Serpost, please do not hesitate to contact their customer support.