Track your package

Sagawa tracking

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How to track my Sagawa package?

Ordertracker provides a simple solution to track your Sagawa packages. To begin, you'll need a Sagawa tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Sagawa package in real time.

Where can I find my Sagawa tracking number?

Finding your Sagawa tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Sagawa package moving in the package tracking history?

Dealing with a Sagawa package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Sagawa or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Sagawa customer service or the sender can help resolve shipping delays.

When I track my Sagawa package, why does it show as "returned"?

If you're tracking your Sagawa package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Sagawa package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Sagawa to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Sagawa may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Sagawa might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Sagawa package is "returned" in tracking, contact the sender or Sagawa customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Sagawa policies and circumstances.

Why does the Sagawa parcel tracking timeline indicate that my order cannot be found?

When your Sagawa parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Sagawa system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Sagawa yet. Tracking should appear shortly.

Sagawa
Company information

About Sagawa

Sagawa is a leading logistics and transportation company based in Japan. With a rich history spanning several decades, Sagawa has established itself as a reliable and efficient provider of courier and freight services. The company offers a wide range of logistics solutions, including domestic and international shipping, warehousing, and supply chain management. Sagawa's commitment to customer satisfaction and continuous improvement has made it a trusted partner for businesses across various industries. With a strong presence in Japan and a growing international network, Sagawa continues to deliver exceptional service and contribute to the smooth flow of goods and parcels.


Founded 1957
Country Japan
Avg. delivery 7-90d

How to contact Sagawa?

If you are experiencing issues with the delivery process managed by Sagawa, please do not hesitate to contact their customer support.

Headquarters Sagawa, Tokyo, Japan [email protected] Phone: +810120189595