Track your package

RAM tracking

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How to track my RAM package?

Ordertracker provides a simple solution to track your RAM packages. To begin, you'll need a RAM tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your RAM package in real time.

Where can I find my RAM tracking number?

Finding your RAM tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my RAM package moving in the package tracking history?

Dealing with a RAM package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact RAM or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, RAM customer service or the sender can help resolve shipping delays.

When I track my RAM package, why does it show as "returned"?

If you're tracking your RAM package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a RAM package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead RAM to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, RAM may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, RAM might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your RAM package is "returned" in tracking, contact the sender or RAM customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on RAM policies and circumstances.

Why does the RAM parcel tracking timeline indicate that my order cannot be found?

When your RAM parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in RAM system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by RAM yet. Tracking should appear shortly.

RAM
Company information

About RAM

RAM is a leading South African courier and logistics company that specializes in express parcel delivery, freight, and supply chain management. With a strong presence in the domestic market, RAM offers reliable and efficient delivery services to businesses and individuals across South Africa. The company is known for its commitment to customer satisfaction and its ability to handle a wide range of logistics requirements. RAM's extensive network and advanced tracking systems ensure timely and secure delivery of shipments. With a focus on innovation and continuous improvement, RAM has established itself as a trusted logistics partner in the region.


Founded 1988
Country South Africa
Avg. delivery 7-90d

How to contact RAM?

If you are experiencing issues with the delivery process managed by RAM, please do not hesitate to contact their customer support.

Headquarters RAM, Kempton Park, South Africa [email protected] Phone: +270861726726