Raben tracking

Integrated transport and logistics in Europe

Raben Group is a European transport and logistics operator offering integrated solutions for supply chains in various sectors. The company has developed on the continent from a historical road transport activity and has gradually structured a complete offer encompassing pickup, consolidation, national and international distribution, contract logistics in warehouses, intermodality, as well as specialized services for temperature-sensitive products. The operational culture emphasizes the regularity of connections, the traceability of flows, and the quality of service at each stage of a shipment's life cycle.

The core business relies on a network of consolidation platforms, transit sorting centers, and warehouses that ensure sorting, transshipment, and volume consolidation. This infrastructure, combined with business information systems and standardized processes, allows for managing deliveries in very different environments: commerce and large distribution, consumer goods, agri-food, industry, B2B e-commerce, chemistry compatible with the transport of dangerous goods, or health when specific temperature control requirements are imposed.

Operational network and European coverage of Raben Group

The Raben Group network is structured around origin and destination agencies, connected by regular connections called long-distance lines. The flows are routed to transit sorting centers where goods change lines depending on their final destination. Distribution depots ensure the last step: constitution of local tours, appointment scheduling when required by the recipient, and delivery with digital proof of delivery. This sequence reduces unnecessary load breaks, limits waiting times at the dock, and increases the reliability of passage times at client sites.

The coverage spans many European countries with domestic and cross-border operations. The company coordinates pan-European transport schemes based on harmonized scanning and reporting standards. Cross-border connections are planned according to logistics corridors, allowing for stabilizing deadlines qualitatively, including for peripheral areas where service is less frequent. Contract warehouses, positioned near axes, serve as support points for storing, differentiating, and repackaging goods before injection into distribution flows.

Raben Group road transport

Road transport forms the basis of operations. The offer covers unit and palletized shipments, partial loads, and full loads. Consolidation is aimed at fragmented flows requiring unit pickup, platform sorting, and multi-destination redistribution. Partial loads are handled with a load optimization logic to reduce empty kilometers. Full loads meet the needs of industry and distribution for direct schemes, without load breaks, in a slot agreed with the recipient.

The deployed vehicles cover a wide range: trucks with tail lifts for urban distribution, road trains for night lines, high-volume trailers for bulky products, and boxes or semi-trailers adapted to lashing constraints. The management of dangerous goods in compliance with ADR regulations is possible with trained drivers, onboard safety equipment, and specific loading and signaling procedures. When the recipient imposes a slot or access restrictions, tour planning incorporates these parameters to ensure passage in compliance with site requirements.

Raben Group consolidation and distribution

The consolidation model follows a precise sequence: pickup from the sender, receipt at the origin terminal, control and sorting, loading on the long-distance line, possible transit through a sorting center, arrival at the destination terminal, preparation for distribution, and final delivery. Each step is documented by a tracking event. Multi-parcel shipments are consolidated by pallet when it improves safety and handling. Handling units carry readable labels at the dock, ensuring the correct correspondence between transport documents and operational scans.

Local distribution is organized by tour sectors to ensure regular coverage of dense areas as well as lower-density areas. Appointment management is offered when required by the recipient, for example, for industrial sites, stores subject to dock restrictions, or large distribution platforms. Field teams ensure the reporting of any site anomaly, whether it is impossible access, incomplete address, or closed business, to trigger a quick corrective action.

Raben Group partial and full loads

Partial loads and full loads mobilize resources adapted to the typology of the goods and handling requirements. Operations are coordinated to limit breaks and preserve packaging integrity. For direct loads, planning takes into account access times, lashing constraints, and dock availability. Drivers have the necessary documents and validate pickup by scan or onboard application, enhancing real-time traceability.

Optimization relies on scheduling tools that balance tours, adjust long line departure times, and prioritize urgent shipments when requested by the client. EDI exchanges between Raben Group and shippers' systems allow for upstream pickup preparation and anticipate dock operations thanks to the receipt of shipping data before the physical arrival of goods.

Raben Group contract logistics

Contract logistics ensures storage and order preparation according to procedures defined with the client. Warehouses are equipped with warehouse management systems that control addressing, stock rotation, and lot or series traceability when necessary. Inbound flows include quantitative control, integrity inspection, labeling, and placement in a dedicated area. Outbound flows cover unit or batch picking, heterogeneous pallet formation, wrapping, document printing, and interface with transport.

Value-added services complement the offer: co-packing, customization, regulatory labeling, quality control, repackaging, and returns management. Sites integrate hygiene, safety, and security standards adapted to the products handled. The fine orchestration between warehousing and transport reduces qualitative delivery times and supports commercial campaigns, product launches, or seasonal peaks by quickly scaling resources.

Perishable goods management at Raben Group

Raben Group has an organization dedicated to fresh and refrigerated products under the Fresh Logistics brand. Temperature-sensitive flows are handled in adapted warehouses and vehicles with temperature monitoring, multi-regime zones, and reinforced hygiene procedures. Planning takes into account the tolerated exposure duration, prioritization at the dock, and rapid distribution to distribution platforms or stores.

First-in-first-out and first-expired-first-out management is applied when required by the client. Documentary controls include the necessary certificates depending on the product families. Traceability allows tracking a lot from receipt to delivery, with alerts in case of deviation from the setpoint. The aim is to ensure the organoleptic quality and sanitary compliance of products along the cold chain.

Intermodality and combined solutions at Raben Group

When the profile of the goods and the distance-time relationship allow, Raben Group implements road-rail combinations or other multimodal schemes to reduce the carbon footprint and increase the robustness of connections. Containers or mobile boxes transit through rail terminals and are picked up by road for final distribution. These solutions are selected based on criteria of terminal accessibility, security, and transport chain stability.

Intermodality relies on regular scheduling, interface control, and information system synchronization. Tracking events reflect mode and loading unit changes to maintain continuous visibility for the client. Combined schemes are preferred for recurring, linear, and high-volume flows but can also adapt to occasional needs when operational balance is ensured.

Customs and regulatory compliance

For exchanges with countries outside the European Union, Raben Group supports customs clearance operations through procedures covering file preparation, liaison with authorities, and control follow-up. Information related to goods, their origin, and value must be accurate to avoid customs clearance delays. Tracking statuses reflect the progress of formalities and indicate, if necessary, additional required documents.

Compliance includes the management of dangerous goods, the security of facilities and vehicles, and the application of social rules. Prevention plans and safety instructions are integrated into the preparation of on-site interventions. The whole is part of a continuous improvement approach and operational risk management.

Raben Group digital tools and traceability

Shipment traceability relies on scans at each significant event of the transport cycle. Drivers, docks, and control stations record the shipment's status, location, and actions taken. A client portal allows tracking progress, accessing documents, consulting a dynamically calculated estimated arrival time, and obtaining a dematerialized proof of delivery. Structured data exchanges facilitate integration with shippers' systems and allow feeding performance dashboards.

The granularity of information and update frequency are adapted to the type of service and country of operation. Alerts notify contacts in case of deviation from the transport plan, vehicle incident, or delivery difficulty. Consistency between the sender's declarative data and actual scans ensures the reliability of tracking and reports.

Raben Group quality, safety, and security

Service quality is managed by indicators of punctuality, shipment integrity, and customer satisfaction. Internal audits and process reviews measure compliance with procedures and identify areas for improvement. The safety of people and goods is a priority: personal protective equipment, team training, specific risk listing, access control, and surveillance devices according to site sensitivity.

Business continuity plans structure the response to major contingencies. Incident communication follows a protocol: qualification, securing, information, fallback solution, and report. The objective is to restore the logistics flow under the best possible conditions while maintaining information transparency.

Standard procedures for handling a shipment with Raben Group

A shipment generally follows a clear operational sequence: data reception, pickup planning, driver collection, registration at the origin terminal, control and sorting, loading on the long-distance line, possible passage through a sorting center, arrival at the destination terminal, preparation and distribution, delivery to the recipient, and archiving of proof elements. Each of these steps generates a tracking status that feeds client visibility.

For sensitive shipments, enhanced parameters include temperature supervision, seals, more thorough documentary control, or an appointment requirement. Specific operations such as delivery to a restricted access site, return of consigned pallets, or return of empty packaging are integrated into the tour scheduling to avoid disrupting the overall plan.

Shipment preparation: packaging and labeling requirements

Transport reliability starts with suitable packaging. Goods must be protected, stabilized, and lashable. Pallets must have a homogeneous base, controlled overhang, tight wrapping, and, if necessary, corner reinforcements. Fragile loads are identified and, when relevant, carried on intact packaging. Labeling includes the recipient's full address, order references, handling unit, and regulatory mentions. The weight per unit must remain compatible with dock and recipient handling.

Documents accompanying the shipment are grouped in an accessible and protected pouch. In case of dematerialized exchanges, consistency between electronic data and physical reality is verified at loading. Proper preparation facilitates sorting, reduces terminal passage time, and limits the risk of damage.

Raben Group exception management and after-sales service

When delivery cannot be made, the cause is qualified: recipient absent, impossible access, incomplete address, closed business, vehicle incident, local constraints, or weather event. A new attempt is planned when relevant, or an alternative solution is proposed, such as making it available at an agreed pickup point. In case of deviation or damage, the declaration procedure frames information reporting and case handling.

Exception events are integrated into tracking and remain visible until resolved. Upon closure, proof of delivery is available, signed or digitally validated. The traceability of actions taken and communications exchanged feeds performance analyses and recurrence prevention.

Raben Group shipment numbering and identifiers

Each shipment is associated with a unique identifier that allows tracking throughout its journey. Depending on the country and service, the identifier format is alphanumeric and may include elements facilitating flow orientation. This number is the key to access tracking and associated documentation. It must be clearly displayed on the handling unit and in transmitted files to ensure unambiguous correspondence between data and actual goods.

Sectors served by Raben Group

Raben Group serves industries and retail brands that require a high level of logistics reliability. Consumer goods, agri-food, cosmetics, electronics, automotive in parts flow, ADR-compatible chemistry, and, when required, health and temperature-sensitive products are among the areas handled. Logistics schemes are configured according to the specific constraints of each sector: demand peaks management, promotional campaigns, seasonality, strict appointment requirements, lot traceability, and returns management.

Environmental approach and sustainable performance

Reducing the environmental footprint is integrated into operational decisions. Levers include transport plan optimization, vehicle modernization, eco-driving training, intermodality use when relevant, and continuous improvement of facilities. The company structures its commitments through a decarbonization strategy, subcontracting chain involvement, and environmental indicator monitoring. The design of warehouses and terminals incorporates energy efficiency solutions and measurement devices to objectify gains.

Raben Group tracking status table

The statuses below describe the tracking events commonly encountered in the Raben Group network, from order registration to final delivery, including exception cases. The formulations are in French and aim to be simple, precise, and understandable.