Track your package

Quantium tracking

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How to track my Quantium package?

Ordertracker provides a simple solution to track your Quantium packages. To begin, you'll need a Quantium tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Quantium package in real time.

Where can I find my Quantium tracking number?

Finding your Quantium tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Quantium package moving in the package tracking history?

Dealing with a Quantium package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Quantium or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Quantium customer service or the sender can help resolve shipping delays.

When I track my Quantium package, why does it show as "returned"?

If you're tracking your Quantium package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Quantium package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Quantium to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Quantium may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Quantium might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Quantium package is "returned" in tracking, contact the sender or Quantium customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Quantium policies and circumstances.

Why does the Quantium parcel tracking timeline indicate that my order cannot be found?

When your Quantium parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Quantium system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Quantium yet. Tracking should appear shortly.

Quantium
Company information

About Quantium

Quantium is a global logistics provider specializing in e-commerce fulfillment, delivery, and supply chain solutions. With a strong presence in Asia-Pacific, Quantium offers end-to-end logistics services to businesses of all sizes. Their comprehensive range of services includes warehousing, order fulfillment, inventory management, and last-mile delivery. Quantium's advanced technology and network of strategic partnerships enable them to optimize supply chains and provide efficient and reliable shipping solutions. With a customer-centric approach, Quantium aims to support businesses in expanding their reach and delivering exceptional customer experiences.


Founded 1991
Country Singapore
Avg. delivery 7-90d

How to contact Quantium?

If you are experiencing issues with the delivery process managed by Quantium, please do not hesitate to contact their customer support.

Headquarters Quantium, Singapore, Singapore [email protected] Phone: +85223181213