Track your package

PLT tracking

ad-todo

How to track my PLT package?

Ordertracker provides a simple solution to track your PLT packages. To begin, you'll need a PLT tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your PLT package in real time.

Where can I find my PLT tracking number?

Finding your PLT tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my PLT package moving in the package tracking history?

Dealing with a PLT package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact PLT or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, PLT customer service or the sender can help resolve shipping delays.

When I track my PLT package, why does it show as "returned"?

If you're tracking your PLT package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a PLT package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead PLT to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, PLT may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, PLT might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your PLT package is "returned" in tracking, contact the sender or PLT customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on PLT policies and circumstances.

Why does the PLT parcel tracking timeline indicate that my order cannot be found?

When your PLT parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in PLT system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by PLT yet. Tracking should appear shortly.

PLT
Company information

About PLT

PLT (PrettyLittleThing) is a popular online fashion retailer that offers trendy clothing, accessories, and beauty products. With a focus on fast fashion, PLT provides a wide range of stylish and affordable options for women. Their collection includes dresses, tops, bottoms, shoes, and more, catering to various fashion preferences. PLT aims to empower women through fashion, providing them with the latest trends and styles. The company is known for its collaborations with influencers and celebrities, which further boosts its popularity among fashion-forward individuals. PLT operates globally, serving customers in multiple countries and offering convenient shipping options.


Founded 2012
Country UK
Avg. delivery 1-20d

How to contact PLT?

If you are experiencing issues with the delivery process managed by PLT, please do not hesitate to contact their customer support.

Headquarters PLT, Manchester, UK [email protected] Phone: n/a

How long does it take for PLT to deliver a shipment?

PLT offers several delivery options to ensure that customers receive their shipments in a timely manner. The delivery time may vary depending on the shipping destination and the chosen delivery method.

Standard Delivery is one of the options provided by PLT. This delivery option is usually the most cost-effective and takes approximately 2-4 business days within the domestic market. However, please note that delivery times may be subject to change during peak seasons and public holidays.

Next Day Delivery is available for customers who need their orders urgently. With this option, PLT aims to deliver the shipment on the following business day, provided that the order is placed before the specified cut-off time. It is important to check the website for the exact cut-off time and any potential exclusions.

PLT also offers Premium Delivery, which is a service that guarantees delivery within a specific time frame. This option can be particularly useful for customers who have time-sensitive commitments or events. The precise details and availability of Premium Delivery may vary depending on the customer's location.

For international shipments, PLT provides International Standard Delivery to numerous countries around the world. The delivery time for international orders may range from several business days to a couple of weeks, depending on the destination and any potential customs clearance processes.

When it comes to delivery costs, PLT offers different pricing structures based on the chosen delivery option and the order's destination. Standard Delivery within the domestic market usually incurs a standard fee, while Next Day Delivery and Premium Delivery typically have slightly higher charges to account for the expedited service. International delivery costs may vary depending on the specific country and the size/weight of the order.

To obtain accurate and up-to-date information regarding delivery times and costs, customers are advised to visit the PLT website and review the available delivery options during the checkout process. The website will provide the most relevant and specific details related to delivery options, including any potential promotions or discounts that may be available.

What shipping carriers does PLT work with?

PLT works with several shipping carriers to ensure efficient and reliable delivery of their products to customers around the world. Some of the prominent shipping carriers that PLT collaborates with include DHL, UPS, FedEx, Royal Mail, Hermes, and USPS. These carriers have established global networks and extensive experience in handling international shipments.

Each shipping carrier employed by PLT assigns a unique tracking number to each package, allowing customers to monitor the progress of their delivery. The format of tracking numbers can vary depending on the carrier used. Here are some examples:

  • DHL: DHL tracking numbers typically consist of ten digits and may contain a combination of letters and numbers. They usually start with the letters "GM" or "RX" followed by a series of numbers.
  • UPS: UPS tracking numbers are usually a combination of letters and numbers, with a total of 18 characters. They often start with "1Z" followed by a series of numbers and letters.
  • FedEx: FedEx tracking numbers typically consist of 12 or 15 digits and sometimes contain a combination of letters and numbers. The format can vary depending on the service level. For example, FedEx Ground tracking numbers usually start with "1" and are followed by a series of numbers.
  • Royal Mail: Royal Mail tracking numbers consist of thirteen characters, usually starting with two letters followed by nine numbers and ending with two letters.
  • Hermes: Hermes tracking numbers vary in length but typically consist of a combination of numbers and letters.
  • USPS: USPS tracking numbers are typically 20 digits long and begin with a combination of letters and numbers followed by more numbers and characters.

By utilizing various shipping carriers and their respective tracking systems, PLT ensures that customers can easily track their orders from the moment they are dispatched until the final delivery. It allows customers the convenience of monitoring their packages and estimating the delivery date accurately.

More information about PLT

PLT, also known as PrettyLittleThing, is a leading e-commerce company that specializes in fast fashion. It was founded in 2012 by brothers Umar and Adam Kamani in Manchester, United Kingdom. The company started as a part of the larger fashion group, Boohoo Group plc.

Initially, PLT began as an accessory-only brand, but soon expanded its product range to include clothing, footwear, and beauty products. The founders recognized the growing demand for affordable and trendy fashion among young women and seized the opportunity to create a brand that caters to their needs.

Over the years, PLT has experienced remarkable growth and success. The company combines the latest fashion trends with an aggressive online marketing strategy, targeting its core audience through social media platforms like Instagram and Snapchat. The brand's popularity soared, especially among millennials and Gen Z, allowing PLT to quickly become one of the leading e-commerce fashion retailers globally.

As of now, PLT primarily operates through its online platform, catering to customers worldwide. The company does not have physical stores but focuses solely on the virtual retail space. PLT offers a diverse range of products, including clothing, shoes, accessories, and beauty products, catering to women of various ages and style preferences.

The brand's success in the United Kingdom led to its expansion into international markets. PLT has established a strong presence in several countries, including the United States, Australia, Canada, France, Germany, and many more. By venturing into these territories, the company has been able to tap into a vast customer base, ensuring continuous growth and presence on a global scale.

PLT's operating units consist of various departments working together to ensure efficient operations and customer satisfaction. These departments include design and product development, marketing and advertising, customer service, logistics and supply chain, and IT and technology. Each unit plays a vital role in the company's functioning, enabling PLT to maintain its competitive edge in the fast-paced online fashion industry.