Track your package

Poste Italiane tracking

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How to track my Poste Italiane package?

Ordertracker provides a simple solution to track your Poste Italiane packages. To begin, you'll need a Poste Italiane tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Poste Italiane package in real time.

Where can I find my Poste Italiane tracking number?

Finding your Poste Italiane tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Poste Italiane package moving in the package tracking history?

Dealing with a Poste Italiane package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Poste Italiane or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Poste Italiane customer service or the sender can help resolve shipping delays.

When I track my Poste Italiane package, why does it show as "returned"?

If you're tracking your Poste Italiane package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Poste Italiane package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Poste Italiane to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Poste Italiane may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Poste Italiane might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Poste Italiane package is "returned" in tracking, contact the sender or Poste Italiane customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Poste Italiane policies and circumstances.

Why does the Poste Italiane parcel tracking timeline indicate that my order cannot be found?

When your Poste Italiane parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Poste Italiane system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Poste Italiane yet. Tracking should appear shortly.

Poste Italiane
Company information

About Poste Italiane

Poste Italiane is the national postal service provider of Italy. It offers a wide range of postal, courier, and financial services to individuals and businesses. With a history dating back to 1862, Poste Italiane has established itself as a trusted and reliable service provider in Italy. The company plays a vital role in connecting people and businesses across the country, facilitating domestic and international mail and package deliveries. Poste Italiane's commitment to innovation and customer satisfaction has made it a leading player in the Italian postal industry.


Founded 1862
Country Italy
Avg. delivery 1-20d

How to contact Poste Italiane?

If you are experiencing issues with the delivery process managed by Poste Italiane, please do not hesitate to contact their customer support.

Headquarters Poste Italiane, Rome, Italy [email protected] Phone: +390645263322

How long does it take for Poste Italiane to deliver a shipment?

Poste Italiane provides various delivery services depending on the type of shipment and its destination. The time it takes for Poste Italiane to deliver a shipment can vary based on several factors, such as the service chosen, the origin and destination of the package, and any customs clearance requirements. It is important to note that the delivery times mentioned here are approximate and may vary in specific cases.

One of the most common types of shipment that Poste Italiane offers is domestic delivery within Italy. For domestic shipments, Poste Italiane provides several services including Posta 1, Posta Prioritaria, and Posta Raccomandata.

  • Posta 1: This is the fastest service offered by Poste Italiane for domestic deliveries. It aims to deliver the shipment on the next working day. It is a highly reliable service suitable for urgent documents or small packages.
  • Posta Prioritaria: This is a prioritized mail service that aims to deliver the shipment within 2-3 working days. It is used for letters, documents, and small packages.
  • Posta Raccomandata: This is a registered mail service that provides proof of sending and delivery. The delivery time for this service is around 3-5 working days. It is suitable for important documents or valuable items.

For international deliveries, Poste Italiane offers a range of services depending on the destination country and the desired transit time. Some of these international services include:

  • Posta Prioritaria Internazionale: This is a prioritized mail service for international shipments. The delivery time may vary depending on the destination but generally takes around 5-10 working days.
  • Posta Raccomandata Internazionale: This service is similar to Posta Raccomandata for domestic shipments but for international deliveries. It provides proof of sending and delivery and usually takes around 6-12 working days.

Apart from the regular mail services, Poste Italiane also offers express courier services through their subsidiary, DHL. These services provide faster transit times and additional features like package tracking, insurance, and signature required on delivery. The transit time for express courier services depends on the destination country and the service level chosen.

The cost of using Poste Italiane's services varies depending on factors such as the weight, dimensions, destination, and type of service chosen. Poste Italiane has a pricing structure based on the size and weight of the shipment. It is recommended to visit Poste Italiane's official website or contact their customer service to get accurate and up-to-date information regarding the specific pricing details for the desired shipment.

It is important to note that while Poste Italiane aims to deliver the shipments within the specified timeframes, there may be occasional delays due to factors beyond their control, such as customs processes, natural disasters, or unforeseen events. Therefore, it is advisable to track the shipment and stay updated with any notifications or alerts provided by Poste Italiane during the delivery process.

What does a Poste Italiane tracking number looks like?

A Poste Italiane tracking number is a unique identifier assigned to each item being shipped. It consists of a combination of letters and numbers, typically ranging from 13 to 24 characters in length. The exact format of a tracking number may vary depending on the type of service used and the destination country.

In general, a Poste Italiane tracking number starts with two letters, followed by nine digits, and ends with two letters again. The initial letters often represent the type of service or the country of origin/destination, while the digits act as a unique identification code.

For international shipments, the tracking number may begin with "CC" followed by a combination of letters and numbers. Domestic shipments within Italy often start with "RA" or "RR" followed by a combination of digits and letters. It's important to note that the tracking number format can change depending on the specific service used or if the shipment is being handled by one of Poste Italiane's partner carriers.

With this tracking number, customers can easily monitor the progress of their shipments through the Poste Italiane website or other tracking platforms. The tracking information provides updates on the package's location, its movement history, and estimated delivery date, keeping customers informed about the status of their shipment throughout its journey.

More information about Poste Italiane

Poste Italiane, formerly known as the Ente Poste Italiane, was established on April 1, 1862, as a public sector entity responsible for postal services in Italy. Over the years, Poste Italiane has evolved into much more than just a postal service provider, expanding its operations to include financial and insurance services.

In its early years, Poste Italiane played a crucial role in connecting people across the country by delivering mail and parcels. It acted as an essential communication channel during important historic events like World War I and World War II. The postal service underwent significant modernization in the latter half of the 20th century, embracing technological advancements to improve efficiency and broaden its scope of services.

In 1997, Poste Italiane became a corporation under Italian law, thereby transitioning into a fully autonomous entity. With this change, it gained greater flexibility to adapt to the rapidly changing market demands. Poste Italiane continued to expand its portfolio and entered into various sectors, including financial services, retail, and logistics.

Poste Italiane operates through multiple business units, each specialized in different services. These units collaborate to provide a comprehensive range of services to customers. The operating units of Poste Italiane include:

  • Postal Services: Poste Italiane's core operating unit is responsible for providing traditional postal services such as sending letters, packages, and other mail items. It ensures widespread coverage and timely delivery across Italy.
  • Financial Services: Poste Italiane is a significant player in the financial sector and offers various financial services. These include savings accounts, current accounts, banking services, money transfers, and payment services. Poste Italiane also operates post offices as banking branches, providing accessibility to financial services even in underserved areas.
  • Insurance Services: Another key operating unit of Poste Italiane is its insurance services division. It offers a wide range of insurance products, including life insurance, motor insurance, home insurance, and health insurance. Poste Italiane leverages its nationwide network to provide insurance solutions to individuals and businesses.

Poste Italiane primarily operates within Italy, offering its services across the entire country. It maintains an extensive network of post offices, ensuring accessibility to postal, financial, and insurance services for customers nationwide.

While its primary focus remains on serving the Italian market, Poste Italiane has also expanded its presence internationally. Through partnerships and collaborations with other postal administrations and courier companies, it offers international shipping and logistics services to customers sending mail and parcels to destinations worldwide.

However, it is important to note that Poste Italiane's operations beyond Italy may vary in terms of services and coverage, as they are often subject to agreements and limitations determined by the destinations' respective postal authorities.

Common shipment tracking statuses

Status Description
The shipment is currently being processed at the postal center. Your package is being sorted at the delivery facility.
The shipment is at the postal center. Your package is at the delivery facility, waiting for the next step in transit.
The shipment is currently out for delivery. Your package is on the delivery vehicle and will be delivered soon.
The shipment has left the center. Your package has left the delivery facility and is en route to its destination.
The shipment is currently being processed at the center. Your package is being sorted at the delivery facility.
The shipment has been successfully delivered. Your package has been delivered to the destination address.
The logistics operator has informed us that the shipment is currently in transit. The delivery provider has confirmed that your package is on its way to the destination.
The sender's logistics operator has informed us that the shipment is currently being processed. The company that is sending your package has confirmed it is being prepared for delivery.
The shipment is ready for delivery. Your package is on the delivery vehicle and ready for delivery to the destination address.
The check for the release of the shipment has been concluded. The process to clear your package for delivery has been completed.
The shipment is currently being processed at the international exchange center. Your package is being processed in an international sorting facility.
The shipment is at the international exchange center. Your package is at the international sorting facility, waiting for the next step in transit.
The shipment has been picked up abroad. Your package has been collected from an overseas location for international delivery.
The shipment is out for delivery. Your package is on the delivery vehicle and will be delivered soon.
The shipment has left the international exchange center. Your package has left the international sorting facility and is en route to its destination.
The check for the release of the shipment is ongoing. The process to clear your package for delivery is currently underway.
The shipment is currently being checked for release. Your package is being inspected before clearance for delivery.
The shipment has been picked up from the post office. Your package has been collected from the local postal office for delivery.
The shipment has exited from the international exchange center. Your package has left the international sorting facility.
The shipment is currently being processed in a foreign country. Your package is being processed for delivery in an overseas location.
The shipment is currently on hold. Delivery of your package has been paused, possibly due to an issue that needs resolving.