Track your package

Pony Express tracking

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How to track my Pony Express package?

Ordertracker provides a simple solution to track your Pony Express packages. To begin, you'll need a Pony Express tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Pony Express package in real time.

Where can I find my Pony Express tracking number?

Finding your Pony Express tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Pony Express package moving in the package tracking history?

Dealing with a Pony Express package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Pony Express or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Pony Express customer service or the sender can help resolve shipping delays.

When I track my Pony Express package, why does it show as "returned"?

If you're tracking your Pony Express package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Pony Express package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Pony Express to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Pony Express may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Pony Express might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Pony Express package is "returned" in tracking, contact the sender or Pony Express customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Pony Express policies and circumstances.

Why does the Pony Express parcel tracking timeline indicate that my order cannot be found?

When your Pony Express parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Pony Express system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Pony Express yet. Tracking should appear shortly.

Pony Express
Company information

About Pony Express

Pony Express is a courier and logistics company based in Russia. With a strong presence in the Russian market, Pony Express offers a wide range of delivery services including domestic and international shipping, express delivery, and logistics solutions. The company is known for its reliable and efficient delivery network, catering to both individual and corporate customers. Pony Express is committed to providing timely and secure shipments, making it a trusted choice for businesses and individuals in Russia and beyond.


Founded 1993
Country Russia
Avg. delivery 3-24d

How to contact Pony Express?

If you are experiencing issues with the delivery process managed by Pony Express, please do not hesitate to contact their customer support.

Headquarters Pony Express, Moscow, Russia [email protected] Phone: +74959377777