Track your package

Pickupp tracking

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How to track my Pickupp package?

Ordertracker provides a simple solution to track your Pickupp packages. To begin, you'll need a Pickupp tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Pickupp package in real time.

Where can I find my Pickupp tracking number?

Finding your Pickupp tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Pickupp package moving in the package tracking history?

Dealing with a Pickupp package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Pickupp or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Pickupp customer service or the sender can help resolve shipping delays.

When I track my Pickupp package, why does it show as "returned"?

If you're tracking your Pickupp package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Pickupp package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Pickupp to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Pickupp may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Pickupp might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Pickupp package is "returned" in tracking, contact the sender or Pickupp customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Pickupp policies and circumstances.

Why does the Pickupp parcel tracking timeline indicate that my order cannot be found?

When your Pickupp parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Pickupp system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Pickupp yet. Tracking should appear shortly.

Pickupp
Company information

About Pickupp

Pickupp is a technology-driven logistics platform that provides on-demand delivery and courier services. With a focus on last-mile delivery, Pickupp connects businesses and individuals with a network of reliable and efficient delivery agents. The company operates in multiple countries, offering a range of delivery options and customizable solutions to meet the diverse needs of its customers. Pickupp's user-friendly platform and advanced tracking system ensure transparency and real-time updates throughout the delivery process.


Founded 2016
Country Hong Kong
Avg. delivery 7-90d

How to contact Pickupp?

If you are experiencing issues with the delivery process managed by Pickupp, please do not hesitate to contact their customer support.

Headquarters Pickupp, Hong Kong, Hong Kong [email protected] Phone: +85237576910