Track your package

Philippines Post tracking

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How to track my Philippines Post package?

Ordertracker provides a simple solution to track your Philippines Post packages. To begin, you'll need a Philippines Post tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Philippines Post package in real time.

Where can I find my Philippines Post tracking number?

Finding your Philippines Post tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Philippines Post package moving in the package tracking history?

Dealing with a Philippines Post package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Philippines Post or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Philippines Post customer service or the sender can help resolve shipping delays.

When I track my Philippines Post package, why does it show as "returned"?

If you're tracking your Philippines Post package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Philippines Post package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Philippines Post to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Philippines Post may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Philippines Post might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Philippines Post package is "returned" in tracking, contact the sender or Philippines Post customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Philippines Post policies and circumstances.

Why does the Philippines Post parcel tracking timeline indicate that my order cannot be found?

When your Philippines Post parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Philippines Post system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Philippines Post yet. Tracking should appear shortly.

Philippines Post
Company information

About Philippines Post

Philippines Post, also known as Philippine Postal Corporation (PHLPost), is the official postal service provider of the Philippines. It is responsible for the collection, sorting, and delivery of mail and packages within the country and internationally. With a history dating back to 1767, Philippines Post has played a crucial role in connecting people and facilitating communication across the archipelago. Today, PHLPost continues to modernize its services and expand its reach to meet the evolving needs of individuals and businesses in the Philippines.


Founded 1767
Country Philippines
Avg. delivery 7-90d

How to contact Philippines Post?

If you are experiencing issues with the delivery process managed by Philippines Post, please do not hesitate to contact their customer support.

Headquarters Philippines Post, Manila, Philippines [email protected] Phone: n/a