Track your package

PEK tracking

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How to track my PEK package?

Ordertracker provides a simple solution to track your PEK packages. To begin, you'll need a PEK tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your PEK package in real time.

Where can I find my PEK tracking number?

Finding your PEK tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my PEK package moving in the package tracking history?

Dealing with a PEK package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact PEK or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, PEK customer service or the sender can help resolve shipping delays.

When I track my PEK package, why does it show as "returned"?

If you're tracking your PEK package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a PEK package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead PEK to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, PEK may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, PEK might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your PEK package is "returned" in tracking, contact the sender or PEK customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on PEK policies and circumstances.

Why does the PEK parcel tracking timeline indicate that my order cannot be found?

When your PEK parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in PEK system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by PEK yet. Tracking should appear shortly.

PEK
Company information

About PEK

PEK is a leading logistics and transportation company based in Russia. With a strong presence in the market, PEK offers a wide range of services including domestic and international shipping, express delivery, and supply chain management. Known for its reliable and efficient operations, PEK has built a reputation for delivering packages and goods with utmost care and timeliness. With a focus on customer satisfaction, PEK continues to expand its network and enhance its services to meet the evolving needs of businesses and individuals.


Founded 1992
Country Russia
Avg. delivery 3-24d

How to contact PEK?

If you are experiencing issues with the delivery process managed by PEK, please do not hesitate to contact their customer support.

Headquarters PEK, Moscow, Russia [email protected] Phone: n/a