Track your package

ParcelPoint tracking

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How to track my ParcelPoint package?

Ordertracker provides a simple solution to track your ParcelPoint packages. To begin, you'll need a ParcelPoint tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your ParcelPoint package in real time.

Where can I find my ParcelPoint tracking number?

Finding your ParcelPoint tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my ParcelPoint package moving in the package tracking history?

Dealing with a ParcelPoint package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact ParcelPoint or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, ParcelPoint customer service or the sender can help resolve shipping delays.

When I track my ParcelPoint package, why does it show as "returned"?

If you're tracking your ParcelPoint package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a ParcelPoint package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead ParcelPoint to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, ParcelPoint may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, ParcelPoint might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your ParcelPoint package is "returned" in tracking, contact the sender or ParcelPoint customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on ParcelPoint policies and circumstances.

Why does the ParcelPoint parcel tracking timeline indicate that my order cannot be found?

When your ParcelPoint parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in ParcelPoint system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by ParcelPoint yet. Tracking should appear shortly.

ParcelPoint
Company information

About ParcelPoint

ParcelPoint is a leading Australian shipping carrier that specializes in providing convenient and flexible parcel delivery services. With a vast network of pickup locations across the country, ParcelPoint offers customers the option to have their packages delivered to a nearby participating store or locker for easy collection. Whether it's for e-commerce businesses or individual customers, ParcelPoint aims to simplify the shipping process and provide reliable and efficient delivery solutions.


Founded 2011
Country Australia
Avg. delivery 1-20d

How to contact ParcelPoint?

If you are experiencing issues with the delivery process managed by ParcelPoint, please do not hesitate to contact their customer support.

Headquarters ParcelPoint, Surry Hills, Australia [email protected] Phone: +1300025639