ParcelForce tracking
How to track my ParcelForce package?
Ordertracker provides a simple solution to track your ParcelForce packages. To begin, you'll need a ParcelForce tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your ParcelForce package in real time.
Where can I find my ParcelForce tracking number?
Finding your ParcelForce tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my ParcelForce package moving in the package tracking history?
Dealing with a ParcelForce package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact ParcelForce or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, ParcelForce customer service or the sender can help resolve shipping delays.
When I track my ParcelForce package, why does it show as "returned"?
If you're tracking your ParcelForce package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a ParcelForce package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead ParcelForce to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, ParcelForce may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, ParcelForce might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your ParcelForce package is "returned" in tracking, contact the sender or ParcelForce customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on ParcelForce policies and circumstances.
Why does the ParcelForce parcel tracking timeline indicate that my order cannot be found?
When your ParcelForce parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in ParcelForce system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by ParcelForce yet. Tracking should appear shortly.
About ParcelForce
ParcelForce is a courier and logistics service provider based in the United Kingdom. It is a subsidiary of Royal Mail Group and offers a wide range of domestic and international delivery services. With a strong presence in the UK market, ParcelForce is known for its reliable and efficient parcel delivery solutions. The company focuses on providing excellent customer service and has built a reputation for timely and secure shipments.
How to contact ParcelForce?
If you are experiencing issues with the delivery process managed by ParcelForce, please do not hesitate to contact their customer support.
Express courier in the United Kingdom subsidiary of Royal Mail
ParcelForce, also known as ParcelForce Worldwide, is a courier and logistics service based in the UK. A subsidiary of the Royal Mail postal group, this company specializes in express parcel delivery in the UK and international markets. ParcelForce has a vast network allowing it to distribute parcels throughout the UK and to most countries worldwide.
Recognized for its reliability, this carrier handles millions of shipments each year and relies on advanced tracking technologies to ensure efficient routing. Thanks to its integration into the UK postal network, ParcelForce offers numerous drop-off and collection points, making it easier for individuals and businesses to send and receive parcels.
History of ParcelForce
The origins of ParcelForce date back to 1986, when the British postal service created a separate entity dedicated to parcels. This initiative laid the foundation for the company as it exists today. In 1990, the former Royal Mail Parcels division was officially renamed "ParcelForce," marking its launch as a standalone parcel delivery brand. Subsequently, in 1998, the company adopted the name "ParcelForce Worldwide" to reflect the expansion of its services on an international scale.
In the early 2000s, ParcelForce refocused its business on guaranteed fast deliveries. In 2002, in particular, the group's standard parcel services were reintegrated into Royal Mail, allowing ParcelForce to focus exclusively on express shipments, such as guaranteed next-day or two-day deliveries. The company has continuously invested in modernizing its infrastructure and systems to improve its efficiency. In 2013, an expansion plan led to the opening of new sorting centers and several additional depots, strengthening ParcelForce's logistics capacity. This constant evolution has helped ParcelForce consolidate its position among the leading parcel carriers in the UK.
Network and international coverage
ParcelForce operates a "hub and spoke" logistics model. Its operations revolve around two main sorting centers located near Coventry, England: one dedicated to parcels destined for the UK, and the other for international shipments. This national sorting center, one of the largest logistics buildings in the country, uses automated sorting systems to handle a high volume of parcels per hour.
In addition to its central infrastructure, ParcelForce relies on a network of around fifty local depots spread across the UK. These depots ensure the collection and final distribution of parcels in each region. Internationally, ParcelForce delivers to over 200 countries through partnership agreements. In Europe, the company uses the network of General Logistics Systems (GLS), a subsidiary of the same group, to ensure road shipments in dozens of countries. Globally, ParcelForce is part of the Express Mail Service (EMS) postal network, allowing it to integrate with international postal services to route parcels to distant destinations.
Thanks to these partnerships and its membership in the Royal Mail group, ParcelForce is able to offer global coverage while maintaining high delivery standards. The combination of a dense local network and international alliances ensures that parcels shipped via ParcelForce can reach most regions of the world reliably.
ParcelForce delivery services
ParcelForce offers a diverse range of delivery services to meet different needs. Among the main services offered are:
- Next-day delivery: an express service ensuring the parcel arrives the next business day. This service is suitable for urgent shipments requiring fast delivery.
- Economy delivery: a standard option for less urgent shipments, with a delivery time of a few business days. This choice offers a reliable low-cost solution for non-urgent parcels.
- International delivery: shipping services abroad, with a network and partners ensuring efficient routing worldwide. The transit time for international shipments varies depending on the destination and the selected service level.
- Priority express delivery: for time-sensitive shipments, a service offering priority handling and reduced transit times. This option ensures that urgent parcels receive expedited handling throughout the journey.
- Same-day delivery: available in certain regions of the UK, this service allows the parcel to be delivered on the day of dispatch. It is an appropriate solution for immediate or last-minute shipments over short distances.
Each of these services includes parcel tracking and, where applicable, insurance options. The shipping cost depends on the chosen service, distance, weight, and dimensions of the parcel, as well as any additional options. ParcelForce offers an online tool to estimate the cost of a shipment based on its parameters, allowing shippers to anticipate the cost before sending their parcel.
ParcelForce shipment tracking
Each parcel shipped with ParcelForce is associated with a unique tracking number. This alphanumeric code allows tracking the shipment's progress at each stage, from collection to delivery. The format of the tracking number varies depending on the service used and the origin or destination of the parcel. For example:
- Domestic deliveries: generally a 13-character code, starting with two letters, followed by nine digits, and ending with two letters (e.g.: AB123456789CD).
- International express shipments: a variable code format depending on the destination or partner carrier, often a combination of letters and numbers that can be between 12 and 24 characters long.
- "Global Priority" and "Global Value" services: tracking numbers that also follow a similar alphanumeric pattern to express shipments, combining letters and numbers of comparable length.
These format examples are indicative: the exact number may differ depending on the case. Once the tracking number is provided, the sender or recipient can enter it on the ParcelForce website (or via its mobile app) to view tracking information. The tracking system provides real-time updates on the parcel's location and its successive delivery statuses.
ParcelForce tracking statuses
The following list presents the main tracking statuses that may appear when tracking a ParcelForce parcel, along with their precise meaning:
| Status | Description |
|---|---|
| The sender's address is required | We need the sender's address to process the shipment |
| The sender's address is mentioned | The sender's address is noted on the parcel |
| The recipient's address is required | We need the recipient's address to deliver the parcel |
| The recipient's address is not found | The courier could not locate the recipient's delivery address |
| The recipient requested to leave the item at the local post office | The recipient requested that the parcel be left at the local post office |
| The recipient requested to leave the parcel with a neighbor | The parcel will be left with a neighbor as per the recipient's request |
| The sender was advised to ship the item from the depot | The sender was advised to send their parcel from our local depot |
| The sender was advised to reschedule the shipment | The sender was advised to reschedule the shipment date |
| The sender was advised to pick up the item at the post office | The sender was advised to pick up the parcel at the local post office |
| The item has been prepared for shipment | Your parcel is ready to leave our facility |
| The item has been shipped | Your parcel has left our facility |
| The item is en route to the center | Your parcel is currently being transported to our center |
| The item is being handled by the logistics system | Your parcel is currently being processed by our logistics system |
| The item is at the center and awaiting action | Your parcel is at our center and awaiting processing |
| The item has been sorted for export | Your parcel has been sorted and is ready for international shipment |
| The item has been prepared for export | Your parcel has been packed and is ready for international shipment |
| The item has been prepared for export by air | Your parcel is packed and ready to be exported by plane |
| The item has been exported from the current location | Your parcel has been sent from our country to the destination country |
| The item has been received in the destination country | Your parcel has arrived in the destination country |
| The item is at the processing center | Your parcel is currently at our processing center |
| The item has been handed over to our delivery partner | Your parcel has been handed over to our delivery partner for shipment |
| The item has been transferred to the delivery depot | Your parcel has been sent to our local delivery depot |
| The item is en route to the delivery depot | Your parcel is en route to our local delivery depot |
| The item has been received at the delivery depot | Your parcel has arrived safely at our local delivery depot |
| The item is awaiting customs clearance | Your international parcel is awaiting customs clearance |
| Customs fees have been applied | Customs duties have been calculated for your parcel |
| Payment of customs duties is awaited | Awaiting payment of customs duties |
| Awaiting customs clearance information from customs | We are awaiting customs clearance information from customs |
| The item is held at customs | Your parcel is held at customs |
| The item has been released by customs | Your international parcel has been cleared by customs |
| Damage has been noted on the parcel | Damage to the packaging or contents of the parcel has been observed and noted |
| The parcel has been repackaged after damage | The parcel's packaging has been repaired or replaced to secure the shipment |
| The item has been handed over to the courier for delivery | Your parcel has been handed over to our courier |
| The item is out for delivery | Your parcel has left our facility and is en route to its destination |
| The delivery of the item has been delayed | There has been a delay in the delivery of your parcel |
| The delivery has been delayed and the recipient will be informed shortly | The delivery is delayed; the recipient will be informed shortly |
| The item is available for pickup and the recipient has been informed | The recipient is informed that the parcel is ready for pickup |
| The recipient is invited to pick up the item at the post office | Your parcel is ready for pickup at the local post office |
| The item has been delivered to the recipient | Your parcel has been delivered |
| The item has been delivered and the recipient has been informed | Your parcel has been delivered and the recipient has been informed |
| A delivery email has been sent to the recipient | A delivery email has been sent to the recipient |
| A delivery email has been sent to the sender | A delivery email has been sent to the sender |
| The recipient requested a delivery email to be sent the next business day | The recipient requested a delivery email to be sent the next business day |
| The item has been returned to the depot | Your parcel could not be delivered and is returned to our local depot |
| The delivery is not yet scheduled | The delivery of the parcel has not yet been scheduled |
| The delivery has been scheduled | The delivery of your parcel has been scheduled |
| The recipient requested a later delivery | A request for a later delivery has been made for your parcel |
| A second delivery attempt has been scheduled | A new delivery of the parcel has been scheduled following a failed first attempt |
| The item was not picked up and will be returned to the sender | Your parcel could not be delivered and will be returned to the sender |
| The item will be returned to the sender | Your parcel will be returned to the sender |
| The item has been returned to the sender | Your parcel could not be delivered and has been returned to the sender |
| The item has been returned to the sender for export | Your parcel could not be exported and has been returned to the sender |
| A request has been received and an email has been sent to the contact | We have received your request and an email has been sent to the contact person |
| The request has been received and sent to the contact | We have received and forwarded your request to the appropriate contact person |
| The delivery has been sent to the contact | The parcel has been sent for delivery to the mentioned contact person |