Track your package

ParcelForce tracking

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How to track my ParcelForce package?

Ordertracker provides a simple solution to track your ParcelForce packages. To begin, you'll need a ParcelForce tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your ParcelForce package in real time.

Where can I find my ParcelForce tracking number?

Finding your ParcelForce tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my ParcelForce package moving in the package tracking history?

Dealing with a ParcelForce package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact ParcelForce or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, ParcelForce customer service or the sender can help resolve shipping delays.

When I track my ParcelForce package, why does it show as "returned"?

If you're tracking your ParcelForce package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a ParcelForce package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead ParcelForce to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, ParcelForce may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, ParcelForce might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your ParcelForce package is "returned" in tracking, contact the sender or ParcelForce customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on ParcelForce policies and circumstances.

Why does the ParcelForce parcel tracking timeline indicate that my order cannot be found?

When your ParcelForce parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in ParcelForce system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by ParcelForce yet. Tracking should appear shortly.

ParcelForce
Company information

About ParcelForce

ParcelForce is a courier and logistics service provider based in the United Kingdom. It is a subsidiary of Royal Mail Group and offers a wide range of domestic and international delivery services. With a strong presence in the UK market, ParcelForce is known for its reliable and efficient parcel delivery solutions. The company focuses on providing excellent customer service and has built a reputation for timely and secure shipments.


Founded 1986
Country UK
Avg. delivery 1-20d

How to contact ParcelForce?

If you are experiencing issues with the delivery process managed by ParcelForce, please do not hesitate to contact their customer support.

Headquarters ParcelForce, Milton Keynes, UK [email protected] Phone: +3448004466

How long does it take for ParcelForce to deliver a shipment?

ParcelForce is a reputable shipping carrier known for its efficient and reliable delivery services. The time it takes for ParcelForce to deliver a shipment depends on several factors including the destination, the size and weight of the package, and the selected service level.

ParcelForce offers a range of delivery options to cater to different needs and requirements. Let's explore some of the main types of delivery services provided by ParcelForce:

  • Next Day Delivery: ParcelForce's Next Day Delivery service guarantees the delivery of your package by the next working day. This option is ideal for urgent shipments that require prompt delivery. However, it is important to note that certain restrictions and cut-off times may apply for this service.
  • Economy Delivery: The Economy Delivery service offered by ParcelForce is a cost-effective option for non-urgent shipments. It provides reliable delivery within 2-3 working days, making it a convenient choice for less time-sensitive packages.
  • International Delivery: ParcelForce also offers reliable and efficient international delivery services. Whether you need to send a package overseas or receive one from abroad, ParcelForce will ensure a smooth and secure delivery process. The transit time for international shipments will depend on the destination country and the chosen service level.
  • Express Delivery: For time-sensitive shipments, ParcelForce's Express Delivery service provides a quicker delivery option. This service ensures priority handling and expedited transit times, giving you peace of mind when it comes to urgent deliveries.
  • Same-Day Delivery: Certain areas within the United Kingdom may have access to ParcelForce's Same-Day Delivery service. This service allows for the delivery of parcels on the same day they are collected, providing a convenient solution for immediate or last-minute shipping needs.

When considering the cost of ParcelForce's delivery services, it is essential to take into account various factors. The cost can vary depending on the weight and dimensions of the package, the service level chosen, the destination, and any additional options or features selected (such as insurance or tracking). It is recommended to use ParcelForce's online rate calculator or consult with a customer service representative to obtain accurate pricing information based on your specific requirements.

Overall, ParcelForce strives to provide reliable delivery services tailored to different needs. Whether you require speedy next day delivery, cost-effective economy options, or international shipping solutions, ParcelForce offers a variety of services to accommodate diverse delivery preferences.

What does a ParcelForce tracking number looks like?

A ParcelForce tracking number is a unique alphanumeric code that allows customers to monitor the progress of their shipments. The tracking number format depends on the type of service used and the origin of the parcel. Here are some examples of ParcelForce tracking number formats:

  • Domestic Services: For domestic deliveries within the United Kingdom, the tracking number typically consists of 13 characters. It starts with two letters, followed by nine numbers, and ends with two letters (e.g., AB123456789CD).
  • International Express: When sending parcels internationally using ParcelForce's Express services, the tracking number format may vary depending on the destination and the carrier handling the parcel. It usually comprises a combination of letters and numbers, which may range from 12 to 24 characters.
  • Global Priority and Global Value: For global priority and global value services, the tracking number format follows a similar pattern as international express, comprising a mix of alphanumeric characters.
  • Mail services and other options: ParcelForce also offers various mail services, including Royal Mail 48 and Royal Mail 24. The tracking numbers for these services may have different formats, usually starting with two letters followed by nine numbers and ending with two letters.

It is important to note that these are general examples, and individual tracking numbers may vary. When you book a shipment with ParcelForce, you will receive a specific tracking number that you can use to trace your parcel's journey from collection to delivery. By entering the tracking number on the ParcelForce website or using their tracking app, you can obtain real-time updates on the location and status of your shipment.

More information about ParcelForce

ParcelForce, also known as Parcel Force Worldwide, is a prominent shipping carrier that emerged in the United Kingdom. The company has a rich and intriguing history that spans several decades. It all began in 1986 when the British Post Office rebranded its parcel delivery service as "Parcelforce." With this transformation, ParcelForce was established as a separate entity, functioning as an official business unit within Royal Mail Holdings.

In its early years, ParcelForce primarily focused on offering domestic parcel delivery services within the UK. However, as the demand for international shipping grew, the company expanded its reach and began providing international shipping solutions. This expansion enabled ParcelForce to become one of the leading shipping carriers in the UK.

Over the years, ParcelForce has continuously evolved its services to cater to the changing needs of its customers. The company has invested in advanced technology and streamlined logistics infrastructure to enhance its operational efficiency. This commitment to excellence has helped ParcelForce to maintain its position as a trusted and reliable shipping partner for businesses and individuals.

ParcelForce operates through various units, each serving specific regions or markets. These units collaborate to offer comprehensive shipping solutions to customers worldwide. Some of ParcelForce's operating units include:

  • ParcelForce UK: This unit focuses on domestic shipping within the United Kingdom. It ensures fast and reliable delivery of parcels across the country, providing convenient tracking and tracing services.
  • ParcelForce International: As the name suggests, this unit specializes in international shipping services. It enables businesses and individuals to send parcels to destinations all around the globe. ParcelForce International offers different delivery options based on the urgency and requirements of the shipment.
  • ParcelForce Global Express: This unit caters to urgent and time-critical shipments. It provides express delivery services, enabling businesses to send parcels swiftly and reliably across international borders.

ParcelForce's services are not limited to the UK alone; the company operates in numerous countries worldwide. Some of the countries where ParcelForce offers its shipping services include:

  • United Kingdom
  • United States
  • Canada
  • Australia
  • Germany
  • France
  • Japan
  • China
  • India
  • Spain
  • Italy
  • Netherlands

These are just a few of the countries where ParcelForce operates, demonstrating the company's extensive global reach. With a widespread network of partners, agents, and delivery associates, ParcelForce ensures that parcels are delivered efficiently to various destinations worldwide.

Common shipment tracking statuses

Status Description
The item has been prepared for delivery. Your package has been packaged and is ready to be delivered.
The item is out for delivery. Your package has left our facility and is currently being transported to your location.
The item has been received at the delivery depot. Your package has safely arrived at our local delivery depot.
The item has been prepared for despatch. Your package is prepped to leave our facility.
The item has been despatched. Your package has left our facility.
The item has been returned to the depot. Your package could not be delivered and has returned to our local depot.
The item is held in depot. Your package is currently being held at our local depot.
The delivery has been scheduled. The delivery for your package has been scheduled.
The item is on route to the hub. Your package is currently being transported to our hub.
The item has been delivered back to the sender. Your package could not be delivered and hence it has been returned to the sender.
The recipient has requested for a later delivery. A request for a later delivery has been made for your package.
The delivery has been sent to the recipient. Your package has been delivered.
The parcel has been despatched and sent to the recipient. Your package has been sent and should deliver shortly.
The item has been prepared for export. Your package has been packed and is ready for international shipment.
The recipient has requested to leave the item with them. We have been informed to leave the package with the recipient.
The delivery has been sent to the recipient. Your package has been delivered.
The item is awaiting customs clearance. Your international package is waiting for customs clearance.
The item has been released from customs. Your international package has been cleared from customs.
The item has been exported from the current location. Your package has been sent from our country to the destination country.
The item has been sorted for export. Your package has been sorted and is ready for international shipment.
The item is in the destination country. Your package is now in the destination country.
The item has been prepared for export via air. Your package is packed and ready to be exported via air.
The collection was not possible as customer was not available. We were unable to collect the package as the customer was not available.
The item is held in the depot. Your package is currently being held at our local depot.
The address of the sender is required. We require the sender's address to process the shipment.
The recipient is advised to pick up the item from the post office. Your package is ready for pickup at your local post office.
The sender has been advised to ship the item from the depot. The sender has been advised to send their package from our local depot.
The item has been received in the destination country. Your package has arrived in the destination country.
The item is at the processing centre. Your package is currently at our processing centre.
The sender's address is mentioned. The sender's address is noted in the package.
The item is on route to the delivery depot. Your package is en route to our local delivery depot.
The sender has been advised to reschedule the shipment. The sender has been advised to reschedule the shipment date.
The request for customs clearance has been made. We have requested customs clearance for your international package.
The item is being handled by the logistics system. Your package is currently being processed by our logistics system.
The item is at the hub waiting for further action. Your package is at our hub and is waiting to be processed.
The parcel is not available for collection. The scheduled pickup for your parcel was not successful.
The payment for customs duty is awaited. Awaiting for the payment for customs duty.
The sender is advised to pick up the item from the post office. The sender is advised to pick up the package from the local post office.
The item is held at customs. Your package is being held at customs.
Awaiting clearance information from the customs. We are waiting for clearance information from customs.
The item has been delivered to the recipient. Your package has been delivered.
A delivery email has been sent to the recipient. An email about the delivery has been sent to the recipient.
The payment for the item is awaited. The payment for an item is waiting to be collected.
The item has been forwarded to the delivery depot. Your package has been sent to our local delivery depot.
A delivery email has been sent to the sender. An email about the delivery has been sent to the sender.
The item has been handed over to the delivery partner. Your package has been given to our delivery partner for shipping.
The sender has been advised to collect the item from the post office. The sender is advised to collect the package from the local post office.
The item has been handed over to the driver for delivery. Your package has been handed over to our delivery driver.
The delivery of the item has been delayed. There has been a delay in the delivery of your package.
The item is available for collection and the recipient has been notified. The recipient is notified that the package is ready for pickup.
The next working delivery email has been requested by the recipient. The recipient has requested that a delivery email be sent out on the next working day.
The item has been delivered and the recipient has been notified. The package has been delivered and the recipient was notified.
The delivery has been delayed and the recipient will be notified shortly. The delivery is delayed; the recipient will be notified shortly.
The item has not been collected and will be returned to the sender. The package couldn't be delivered and will be returned to the sender.
The item will be returned to the sender. The package will be returned to the sender.
The item is held and awaiting customs clearance. The package is being held and is awaiting customs clearance.
The recipient has requested to leave the item with the local post office. The recipient has requested the package to be left at the local post office.
The item has been returned to the sender for export. The package couldn't be exported and has been returned to the sender.
The item is held for export. The package is being held for exporting.
The delivery is yet to be scheduled. The package's delivery has not been scheduled yet.
The address of the recipient is required. We need the recipient's address to deliver the package.
The item has been returned to the sender. The package has been returned to the sender.
A request has been received and an email has been sent to the contact. We have received your request and an email has been sent to the contact person.
The delivery has been sent to the contact. The package has been sent out for delivery to the mentioned contact.
The request has been received and sent to the contact. We've received and forwarded your request to the appropriate contact.