Track your package

OSM tracking

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How to track my OSM package?

Ordertracker provides a simple solution to track your OSM packages. To begin, you'll need a OSM tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your OSM package in real time.

Where can I find my OSM tracking number?

Finding your OSM tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my OSM package moving in the package tracking history?

Dealing with a OSM package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact OSM or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, OSM customer service or the sender can help resolve shipping delays.

When I track my OSM package, why does it show as "returned"?

If you're tracking your OSM package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a OSM package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead OSM to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, OSM may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, OSM might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your OSM package is "returned" in tracking, contact the sender or OSM customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on OSM policies and circumstances.

Why does the OSM parcel tracking timeline indicate that my order cannot be found?

When your OSM parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in OSM system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by OSM yet. Tracking should appear shortly.

OSM
Company information

About OSM

OSM Worldwide is a shipping carrier that specializes in providing domestic and international shipping solutions. With a focus on e-commerce businesses, OSM offers a range of services including parcel delivery, fulfillment, and returns management. Their innovative technology and logistics expertise enable efficient and reliable shipping solutions for businesses of all sizes. OSM is committed to providing exceptional customer service and ensuring timely and secure delivery of shipments.


Founded 1971
Country USA
Avg. delivery 1-20d

How to contact OSM?

If you are experiencing issues with the delivery process managed by OSM, please do not hesitate to contact their customer support.

Headquarters OSM, Chicago, USA [email protected] Phone: +18666817867

How long does it take for OSM to deliver a shipment?

OSM strives to provide efficient and timely delivery of shipments to its customers. The exact time it takes for OSM to deliver a shipment may vary depending on several factors such as the origin and destination locations, the type of service chosen, and any unforeseen circumstances such as weather conditions or customs procedures. However, OSM's delivery times are generally competitive within the industry.

OSM offers various types of delivery services to cater to the diverse needs of its customers. These services include:

  • Standard Delivery: OSM provides a standard delivery service that ensures the shipment is transported from the point of origin to the destination within a reasonable timeframe. This option is often the most cost-effective choice for non-urgent shipments.
  • Express Delivery: For time-sensitive shipments, OSM offers an express delivery service. This expedited service ensures that the shipment is given priority and delivered within a shorter timeframe. It is a great option for urgent deliveries.
  • International Delivery: OSM specializes in international shipments, providing reliable delivery services to various destinations around the world. Whether it is cross-border shipments or shipments to distant continents, OSM has the expertise and network to facilitate international delivery.

The cost of OSM's delivery services depends on several factors. Variables that can influence the cost include the weight and dimensions of the shipment, the distance between the origin and destination, the chosen delivery service type, and any additional services required such as insurance or special handling. It is important to note that OSM aims to offer competitive pricing while ensuring quality service and effective shipment handling.

To obtain the most accurate and up-to-date information regarding the cost of OSM's delivery services, it is recommended to contact OSM directly. Their customer service representatives can provide detailed pricing based on specific shipment requirements and destination details. Additionally, OSM may have various pricing plans, discounts, or offers that customers can take advantage of.

Overall, OSM aims to provide reliable and efficient delivery services to meet the diverse shipping needs of its customers, offering a range of service types at competitive prices.

What does a OSM tracking number looks like?

A typical OSM tracking number consists of a combination of letters and numbers. The exact format may vary depending on the specific OSM service used and the country of origin. However, OSM tracking numbers generally adhere to a consistent structure.

In the United States, OSM tracking numbers typically start with the letters "TH" followed by a sequence of numbers, for example, "TH123456789US." In some cases, the tracking number may begin with "CX" or "AG" instead of "TH."

For international shipments, OSM tracking numbers often begin with the letters "CP" followed by a series of numbers, such as "CP123456789XX." The two-letter country code at the end represents the destination country.

It's worth noting that OSM also partners with other shipping carriers, such as USPS (United States Postal Service), DHL, and parcel delivery companies in different countries. In such cases, the tracking number may be a combination of the OSM prefix and the tracking number assigned by the partner carrier.

It is important to remember that these examples are just general guidelines, and tracking number formats can vary depending on factors such as the service used and the country involved in the shipment. To obtain the most accurate information, it is recommended to refer to the OSM tracking website or contact OSM customer service for specific details related to your shipment.

More information about OSM

OSM (Oriental Shipping and Management) is a global shipping carrier that has a rich history dating back to its establishment. The company was initially founded as a third-party ship management company in Singapore and has since grown to become a prominent player in the international shipping industry.

OSM manages an extensive fleet of vessels across various operating units to cater to the diverse needs of its customers. The company's operating units encompass a wide range of shipping sectors such as container vessels, bulk carriers, and tankers, among others. Each operating unit is specifically tailored to meet the unique demands of different types of cargo and shipping routes.

OSM operates across numerous countries worldwide, ensuring a global presence in major shipping regions. The company's reach extends to all the major continents, including Asia, Europe, North America, South America, Africa, and Australia. This extensive network allows OSM to provide efficient and reliable shipping services to clients across a diverse range of geographic locations.

With a strong focus on quality, safety, and sustainability, OSM has consistently strived to deliver superior services to its customers. The company's commitment to excellence is underscored by its adherence to strict industry standards and its adoption of advanced technology and best practices.

Through its global network of operations and expertise, OSM continues to innovate and adapt to the evolving needs of the shipping industry. It strives to offer cost-effective and environmentally conscious transportation solutions while maintaining a high level of service quality. OSM's history is marked by its ability to consistently meet customer expectations and build long-lasting relationships in the maritime sector.