Track your package

OPT tracking

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How to track my OPT package?

Ordertracker provides a simple solution to track your OPT packages. To begin, you'll need a OPT tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your OPT package in real time.

Where can I find my OPT tracking number?

Finding your OPT tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my OPT package moving in the package tracking history?

Dealing with a OPT package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact OPT or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, OPT customer service or the sender can help resolve shipping delays.

When I track my OPT package, why does it show as "returned"?

If you're tracking your OPT package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a OPT package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead OPT to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, OPT may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, OPT might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your OPT package is "returned" in tracking, contact the sender or OPT customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on OPT policies and circumstances.

Why does the OPT parcel tracking timeline indicate that my order cannot be found?

When your OPT parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in OPT system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by OPT yet. Tracking should appear shortly.

OPT
Company information

About OPT

OPT, short for Office des Postes et Télécommunications, is the main postal and telecommunications service provider in New Caledonia. It offers a wide range of postal services, including mail delivery, parcel shipping, and express delivery. OPT also provides telecommunications services, such as landline and mobile phone services, internet connectivity, and data communication solutions. With its extensive network and modern infrastructure, OPT plays a crucial role in connecting the people and businesses of New Caledonia. The company is committed to delivering reliable and efficient postal and telecommunications services to support the communication needs of the region.


Founded 1881
Country New Caledonia
Avg. delivery 7-45d

How to contact OPT?

If you are experiencing issues with the delivery process managed by OPT, please do not hesitate to contact their customer support.

Headquarters OPT, Nouméa, New Caledonia [email protected] Phone: n/a