Track your package

OOCL tracking

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How to track my OOCL package?

Ordertracker provides a simple solution to track your OOCL packages. To begin, you'll need a OOCL tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your OOCL package in real time.

Where can I find my OOCL tracking number?

Finding your OOCL tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my OOCL package moving in the package tracking history?

Dealing with a OOCL package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact OOCL or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, OOCL customer service or the sender can help resolve shipping delays.

When I track my OOCL package, why does it show as "returned"?

If you're tracking your OOCL package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a OOCL package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead OOCL to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, OOCL may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, OOCL might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your OOCL package is "returned" in tracking, contact the sender or OOCL customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on OOCL policies and circumstances.

Why does the OOCL parcel tracking timeline indicate that my order cannot be found?

When your OOCL parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in OOCL system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by OOCL yet. Tracking should appear shortly.

OOCL
Company information

About OOCL

OOCL (Orient Overseas Container Line) is one of the world's largest integrated international container transportation and logistics companies. With headquarters in Hong Kong, OOCL operates a comprehensive global network that covers Asia, Europe, North America, and other major trade regions. The company offers a wide range of container shipping and logistics services, including vessel chartering, freight forwarding, terminal operations, and supply chain management. OOCL is known for its commitment to customer service, operational excellence, and environmental sustainability.


Founded 1947
Country Hong Kong
Avg. delivery 7-90d

How to contact OOCL?

If you are experiencing issues with the delivery process managed by OOCL, please do not hesitate to contact their customer support.

Headquarters OOCL, Hong Kong, Hong Kong [email protected] Phone: n/a

How long does it take for OOCL to deliver a shipment?

OOCL (Orient Overseas Container Line) is a renowned shipping carrier that provides a range of reliable and efficient delivery services for various shipments across the globe. The delivery timeframe for an OOCL shipment can vary depending on multiple factors such as the origin and destination locations, shipping method, and type of service chosen. It is important to note that these timeframes are approximate and subject to change.

For international shipments, OOCL offers several types of delivery services to cater to different customer requirements. Let's explore some of the services provided by OOCL:

  • Full Container Load (FCL) Service: OOCL offers FCL services for customers who require a dedicated container to transport their goods. With FCL, the entire container is reserved for a single customer, ensuring that the shipment is not shared with others. This service allows for faster delivery times and greater control over the transportation process.
  • Less than Container Load (LCL) Service: For customers with a smaller volume of goods, OOCL provides LCL services. LCL shipments consolidate multiple smaller shipments into a single container, enabling customers to share the transportation costs. Although LCL shipments may take longer than FCL due to the consolidation process, they offer a cost-effective solution for smaller shipments.
  • Door-to-Door Service: OOCL's door-to-door service is designed to provide customers with a seamless shipping experience. This service involves the pickup of goods from the shipper's location, transportation to the port of departure, shipping, destination port handling, and delivery to the consignee's designated address.
  • Port-to-Port Service: OOCL's port-to-port service is a more basic delivery option where the customer is responsible for arranging the transportation of goods from the designated port of departure to the desired port of destination. This service is suitable for customers who prefer to handle the inland transportation themselves or work with other logistics providers.
  • Intermodal Service: OOCL also offers intermodal services, whereby shipments are transported using a combination of different modes of transportation, such as sea, rail, and road. This service provides customers with greater flexibility and enables the efficient movement of goods across various locations.

In terms of pricing, the cost of an OOCL shipment depends on multiple factors, including the origin and destination, shipment size, service type, and any additional value-added services required. Due to the wide range of variables involved, it is challenging to provide specific cost details without knowing the specific shipment requirements. Customers are encouraged to contact OOCL directly or consult with authorized agents to obtain accurate pricing and quotes tailored to their individual shipment needs.

Overall, OOCL strives to ensure timely and secure delivery of shipments to meet the diverse needs of its customers. By offering various delivery services and leveraging its extensive global network, OOCL continues to play a significant role in the international shipping industry.

What does a OOCL tracking number looks like?

OOCL tracking numbers consist of a combination of letters and numbers. The format of the tracking number varies depending on the service used for shipping. Generally, OOCL tracking numbers are 8 to 10 digits long and may include a combination of letters (usually "OOL") followed by numbers. However, it's important to note that the specific format of the tracking number can differ for different types of shipments and services provided by OOCL. To obtain the accurate tracking number for your shipment, it is recommended to consult the shipping documentation or contact OOCL directly.

More information about OOCL

OOCL, which stands for Orient Overseas Container Line, is a global shipping and logistics company that has a rich history spanning several decades. The company was established in 1947 in Shanghai, China by C.Y. Tung, a prominent shipping and transportation magnate. Initially, OOCL started as a small shipping agency operating between Shanghai and Taiwan, with just a single vessel.

Over the years, OOCL made significant strides in expanding its operations and establishing itself as a reputable carrier in the international shipping industry. In the 1960s, the company began offering regular liner services between Hong Kong and the Americas, Europe, and Australia. This expansion enabled OOCL to connect major trading hubs across the globe and provide efficient transportation solutions for businesses worldwide.

In the 1970s, OOCL continued to strengthen its foothold in the container shipping market by acquiring larger, more advanced vessels. This allowed the company to enhance its capacity and offer more comprehensive services to its customers. OOCL's commitment to innovation and embracing new technologies propelled its growth as it adapted to the changing needs of the shipping industry.

In the 1990s, OOCL further expanded its global presence by opening regional offices and establishing partnerships with other leading shipping lines. These strategic collaborations enabled the company to extend its network and improve service offerings. Today, OOCL is recognized as one of the key players in the container shipping industry, offering a wide range of services to cater to the diverse needs of its customers.

As a global shipping and logistics company, OOCL operates across multiple continents, serving an extensive network of destinations worldwide. The company is organized into various operating units, each responsible for specific regions and markets. These units work cohesively to ensure seamless operations and provide comprehensive customer solutions.

One of the primary operating units of OOCL is the Trans-Pacific Service, which serves the Asia-US West Coast trade lane. This service facilitates the transport of goods between major ports in Asia, such as Shanghai, Hong Kong, and Singapore, and key ports on the US West Coast, including Los Angeles and Long Beach.

Another significant operating unit is the Trans-Atlantic Service, which connects major ports in Asia and Europe with those in the United States, ensuring efficient trade flow between these regions. Key ports on this route include Rotterdam, Hamburg, New York, and Savannah.

Furthermore, OOCL operates in the Intra-Asia Trade, which focuses on serving the rapidly growing intra-regional market in Asia. This trade lane facilitates the movement of goods between various Asian countries, including China, Japan, South Korea, and Southeast Asian nations.

Additionally, OOCL has a strong presence in the Indian Subcontinent, serving ports in India, Pakistan, and Sri Lanka. This operating unit plays a vital role in promoting trade in the region and facilitating the transportation of goods to and from these countries.

Orient Overseas Container Line also operates in other regions, including Africa, the Mediterranean, Australia, and New Zealand. The company's global reach enables it to provide comprehensive shipping solutions to customers across different industries and support global trade seamlessly.

Overall, OOCL's extensive operating units and presence in numerous countries allow the company to serve as a reliable partner for businesses in their logistical needs, contributing to the growth and prosperity of international trade.