OnTrac tracking
How to track my OnTrac package?
Ordertracker provides a simple solution to track your OnTrac packages. To begin, you'll need a OnTrac tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your OnTrac package in real time.
Where can I find my OnTrac tracking number?
Finding your OnTrac tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my OnTrac package moving in the package tracking history?
Dealing with a OnTrac package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact OnTrac or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, OnTrac customer service or the sender can help resolve shipping delays.
When I track my OnTrac package, why does it show as "returned"?
If you're tracking your OnTrac package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a OnTrac package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead OnTrac to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, OnTrac may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, OnTrac might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your OnTrac package is "returned" in tracking, contact the sender or OnTrac customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on OnTrac policies and circumstances.
Why does the OnTrac parcel tracking timeline indicate that my order cannot be found?
When your OnTrac parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in OnTrac system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by OnTrac yet. Tracking should appear shortly.
About OnTrac
OnTrac is a regional package delivery company operating in the western United States. With a focus on providing fast and reliable shipping services, OnTrac serves customers in California, Arizona, Nevada, Oregon, Washington, Utah, and Colorado. Established in 1991, OnTrac has grown to become a trusted carrier for businesses and individuals in the region. The company offers a range of delivery options, including overnight and time-definite services, to meet the diverse shipping needs of its customers.
How to contact OnTrac?
If you are experiencing issues with the delivery process managed by OnTrac, please do not hesitate to contact their customer support.
How long does it take for OnTrac to deliver a shipment?
OnTrac offers various delivery options and delivery timeframes to accommodate different shipping needs and budgets. The shipping time and cost may vary depending on factors such as the origin and destination of the shipment, the weight and dimensions of the package, and the selected service level.
OnTrac provides several delivery timeframes to cater to different requirements. The time it takes for OnTrac to deliver a shipment depends on the service level chosen by the sender and the distance between the pickup and delivery locations. Typically, OnTrac offers the following delivery timeframes:
- Next-Day Delivery: OnTrac Next-Day Delivery service allows packages to reach their destination by the next business day within the OnTrac service area. This is an expedited service, ensuring fast delivery for time-sensitive shipments.
- Two-Day Delivery: OnTrac offers a Two-Day Delivery option for shipments that can be delivered within two business days within the OnTrac service area. This service is an efficient and cost-effective choice for less urgent shipments.
- Three-Day Delivery: OnTrac also provides a Three-Day Delivery service, delivering packages within three business days within their service area. This option offers a reliable balance between speed and cost.
OnTrac offers a range of delivery services tailored to meet diverse shipping needs. The available delivery options include:
- Residential Delivery: OnTrac provides residential delivery services, ensuring that packages are delivered to residential addresses promptly and efficiently. This service includes delivery to both single-family homes and apartment complexes.
- Business Delivery: OnTrac specializes in business-to-business (B2B) shipments, offering reliable and time-efficient deliveries to various commercial destinations such as offices, retail stores, warehouses, and other business locations.
- Retail Delivery Solutions: OnTrac collaborates with retailers to provide customized delivery solutions, including direct-to-store shipments, vendor and drop-ship programs, and retail replenishment services. These tailored solutions help businesses streamline their supply chain and enhance customer satisfaction.
- Flexibility with Signature Requirements: OnTrac allows shippers to choose their desired signature requirements for deliveries. Options may include Adult Signature Required, Signature Release, or No Signature Required.
- Saturday Delivery: OnTrac provides Saturday delivery services in many areas, ensuring convenient and flexible delivery options for both residential and business recipients.
The cost of shipping with OnTrac varies depending on multiple factors, including the weight and dimensions of the package, the service level selected, and the pickup and delivery locations. OnTrac offers competitive rates tailored to individual shipping needs, and customers can obtain specific pricing details by contacting the company directly or using their online shipping tools.
It's important to note that while OnTrac strives to meet the stated delivery timeframes, external factors such as weather conditions, natural disasters, or unforeseen circumstances may occasionally impact delivery schedules. Therefore, it is always advisable to consult with OnTrac or track the shipment online for the most accurate and up-to-date delivery information.
What does a OnTrac tracking number looks like?
An OnTrac tracking number consists of a series of numeric digits, typically 14 to 15 characters long. The format of the tracking number may vary slightly depending on the service being used. As of now, OnTrac primarily uses two different tracking number formats.
For their Ground service, an OnTrac tracking number usually begins with a "C" followed by 13 numeric digits. For instance, a tracking number for this service might look like "C1234567890123".
OnTrac also offers a Next-Day service, and for this, the tracking number generally starts with a "D" followed by 13 numeric digits. For example, a Next-Day tracking number might appear as "D1234567890123".
These tracking numbers are unique identifiers assigned to each package or shipment in order to track its movement and delivery status. They allow customers to easily monitor the progress of their shipments through the OnTrac website or by using various tracking tools provided by the carrier or third-party logistics platforms. By entering the tracking number into the designated tracking field, customers can view detailed information about their shipment, including the pickup and delivery dates, in-transit progress, and other relevant updates.
It is important to note that while the above formats are frequently used, there may be variations or exceptions based on specific circumstances or service offerings. In such cases, customers are advised to contact OnTrac directly for guidance or utilize their customer support channels for any assistance with tracking their shipments.
More information about OnTrac
OnTrac, formerly known as California Overnight, is a shipping carrier that specializes in regional overnight package delivery services. The company was founded in 1991 and has since established itself as a reliable and efficient shipping solution in the Western United States.
Originally based in California, OnTrac initially focused on providing delivery services within the state. However, as the company grew, it expanded its service area to include several other states in the Western region. Today, OnTrac operates in California, Arizona, Nevada, Oregon, Washington, Utah, and Colorado.
In 2001, California Overnight rebranded itself as OnTrac to better reflect its expanded geographical reach and growing capabilities. With the name change, the company also adopted a new logo, symbolizing its commitment to providing innovative and reliable shipping services.
OnTrac operates through its main hub facility and multiple regional hubs strategically located throughout its service area. These hubs act as central points for receiving and sorting packages, ensuring timely delivery to customers.
In addition to its hub facilities, OnTrac operates a vast network of local facilities, distribution centers, and pickup and delivery terminals in various cities across its operating region. These facilities enable OnTrac to efficiently manage its operations, handle high package volumes, and optimize its delivery routes.
OnTrac primarily operates within the United States, serving the Western region. As mentioned earlier, its current operating states include California, Arizona, Nevada, Oregon, Washington, Utah, and Colorado.
While OnTrac's primary focus is domestic shipping within the United States, it does offer some international services in partnership with other global shipping carriers. These partnerships allow OnTrac to extend its reach beyond its operational countries, offering customers international shipping options to various destinations around the world.
Overall, OnTrac's extensive operational infrastructure and focus on the Western region of the United States make it a preferred choice for businesses and individuals seeking fast and reliable overnight shipping services within their service area.
Common shipment tracking statuses
| Status | Description |
|---|---|
| Out for delivery. | The parcel is on its way to be delivered to the recipient's address. |