Track your package

MSC tracking

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How to track my MSC package?

Ordertracker provides a simple solution to track your MSC packages. To begin, you'll need a MSC tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your MSC package in real time.

Where can I find my MSC tracking number?

Finding your MSC tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my MSC package moving in the package tracking history?

Dealing with a MSC package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact MSC or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, MSC customer service or the sender can help resolve shipping delays.

When I track my MSC package, why does it show as "returned"?

If you're tracking your MSC package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a MSC package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead MSC to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, MSC may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, MSC might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your MSC package is "returned" in tracking, contact the sender or MSC customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on MSC policies and circumstances.

Why does the MSC parcel tracking timeline indicate that my order cannot be found?

When your MSC parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in MSC system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by MSC yet. Tracking should appear shortly.

MSC
Company information

About MSC

MSC, short for Mediterranean Shipping Company, is a global shipping and logistics company headquartered in Geneva, Switzerland. With a vast network of over 500 offices in more than 155 countries, MSC offers a comprehensive range of maritime transportation services. The company operates a fleet of container ships and provides efficient and reliable shipping solutions for various industries worldwide. MSC is committed to sustainability and innovation, continuously striving to enhance its services and reduce its environmental impact.


Founded 1970
Country Switzerland
Avg. delivery 1-20d

How to contact MSC?

If you are experiencing issues with the delivery process managed by MSC, please do not hesitate to contact their customer support.

Headquarters MSC, Geneva, Switzerland [email protected] Phone: +41227038888

How long does it take for MSC to deliver a shipment?

MSC, a renowned shipping carrier, is known for its efficient and reliable delivery services. The transit time for MSC to deliver a shipment can vary depending on several factors such as the origin and destination, type of service selected, and the nature of the cargo.

For international shipments, the average transit time with MSC can range from a few days to several weeks, depending on the distance and the route. Major trade routes such as those between Asia and Europe or North America may have faster transit times compared to more remote locations. MSC offers both standard and express delivery options to cater to various customer needs.

Standard delivery is the most commonly used service by customers. It provides a balance between cost-effectiveness and delivery time. The transit time for standard delivery can range from a few weeks to a couple of months, depending on the destination.

MSC also offers an express delivery service for time-sensitive shipments. This service provides quicker transit times and is ideal for urgent deliveries. Express delivery involves expedited handling and transportation, ensuring that the cargo reaches its destination in the shortest possible time. The transit time for express delivery is typically shorter than that of standard delivery and can range from a few days to a couple of weeks.

The cost of MSC's delivery services varies based on multiple factors such as the weight and dimensions of the shipment, the distance traveled, origin and destination fees, customs charges, and any additional services requested, such as insurance or special handling.

To obtain an accurate cost estimate for your specific shipment, it is advisable to contact MSC directly or consult their website. MSC provides detailed pricing information and offers assistance to customers in determining the most cost-effective and suitable shipping options for their cargo.

Remember that shipping costs may undergo fluctuations due to factors beyond MSC's control, such as fuel prices or changes in international regulations. It is always a good idea to stay informed about the latest updates and consult with MSC representatives to ensure the most accurate and up-to-date cost information.

What does a MSC tracking number looks like?

A MSC tracking number follows a specific format that consists of a combination of letters and numbers. Typically, a MSC tracking number starts with the prefix "MSCU" followed by a series of nine digits. For example, a MSC tracking number could look like "MSCU123456789". This alphanumeric code is assigned to each shipment or container by MSC (Mediterranean Shipping Company) when it is booked or received. It serves as a unique identifier that allows customers and shipping authorities to track and trace the movement of their shipments throughout the supply chain. With this tracking number, individuals can monitor the status, location, and estimated delivery time of their cargo by entering the number into the MSC tracking system available on the company's website or through other tracking platforms. This system provides real-time updates and detailed information about the shipping progress, allowing customers to stay informed about their shipments from origin to destination.

More information about MSC

MSC, short for Mediterranean Shipping Company, is one of the world's largest shipping carriers. It was founded in 1970 in Geneva, Switzerland by Gianluigi Aponte. Originally, MSC started as a small shipping agency, serving the Mediterranean region. However, with time, it grew rapidly and expanded its operations globally.

Under the leadership of Gianluigi Aponte and his family, MSC has experienced remarkable growth and become a key player in the maritime industry. The company has a strong focus on customer service, efficiency, and continuous improvement, which has contributed to its success over the years.

MSC has diverse operating units that allow it to cater to various shipping needs and services. These units encompass different aspects of the maritime industry and provide a comprehensive range of solutions. Some of the major operating units of MSC are:

  • Container Shipping: MSC is primarily known for its container shipping services. It operates a vast fleet of container vessels that transport goods across the globe. The company offers extensive coverage across major trade routes, connecting continents and facilitating global trade.
  • Logistics: In addition to container shipping, MSC provides integrated logistics solutions to its customers. The logistics unit assists in the management, coordination, and optimization of supply chains, ensuring the smooth flow of goods from origin to destination.
  • Terminal Operations: MSC operates several container terminals, globally. These terminals facilitate the loading, unloading, and transshipment of containers, enabling efficient cargo handling. The company's terminal operations contribute to streamlining the logistics process and enhancing overall efficiency.

MSC has a widespread global network and operates in numerous countries across the world. The company has a strong presence in all major shipping regions, ensuring comprehensive coverage and accessibility to its customers. Some of the significant operating countries of MSC include:

  • Europe: Being headquartered in Switzerland, MSC has a significant presence in Europe. It operates in various European countries, including Belgium, Netherlands, Germany, France, Spain, Italy, and more. Europe serves as a vital market for MSC's shipping services and logistics operations.
  • Asia-Pacific: MSC has a robust presence in the Asia-Pacific region due to its strategic positioning and the region's growing importance in global trade. The company operates in countries such as China, Hong Kong, Singapore, South Korea, Japan, and many others, catering to the thriving Asian markets.
  • Americas: MSC has established a strong foothold in the Americas, including North, Central, and South America. The company operates in the United States, Canada, Brazil, Argentina, Mexico, and other countries, serving as a crucial link for transcontinental trade.
  • Middle East and Africa: MSC's operations extend to the Middle East and Africa region, connecting these emerging markets with the rest of the world. The company operates in countries like United Arab Emirates, Saudi Arabia, Egypt, South Africa, and more, providing shipping and logistics services.

With a wide network of operating countries and a diverse range of operating units, MSC has positioned itself as a global shipping powerhouse, facilitating international trade and serving customers worldwide.