Track your package

Mondial Relay tracking

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How to track my Mondial Relay package?

Ordertracker provides a simple solution to track your Mondial Relay packages. To begin, you'll need a Mondial Relay tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Mondial Relay package in real time.

Where can I find my Mondial Relay tracking number?

Finding your Mondial Relay tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Mondial Relay package moving in the package tracking history?

Dealing with a Mondial Relay package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Mondial Relay or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Mondial Relay customer service or the sender can help resolve shipping delays.

When I track my Mondial Relay package, why does it show as "returned"?

If you're tracking your Mondial Relay package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Mondial Relay package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Mondial Relay to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Mondial Relay may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Mondial Relay might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Mondial Relay package is "returned" in tracking, contact the sender or Mondial Relay customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Mondial Relay policies and circumstances.

Why does the Mondial Relay parcel tracking timeline indicate that my order cannot be found?

When your Mondial Relay parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Mondial Relay system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Mondial Relay yet. Tracking should appear shortly.

Mondial Relay
Company information

About Mondial Relay

Mondial Relay is a leading shipping carrier that specializes in parcel delivery and logistics solutions. With operations primarily in Europe, Mondial Relay offers reliable and cost-effective shipping services to individuals and businesses. Their extensive network of pickup points and delivery options ensures convenient and flexible shipping for customers. Mondial Relay is known for its commitment to customer satisfaction and efficient delivery services.


Founded 1997
Country France
Avg. delivery 1-20d

How to contact Mondial Relay?

If you are experiencing issues with the delivery process managed by Mondial Relay, please do not hesitate to contact their customer support.

Headquarters Mondial Relay, Paris, France [email protected] Phone: +330969322332

How long does it take for Mondial Relay to deliver a shipment?

Mondial Relay offers several types of delivery services to cater to the diverse requirements of its customers. The delivery time for a shipment with Mondial Relay varies depending on the type of delivery chosen.

  • Standard Delivery: Mondial Relay's standard delivery service is a cost-effective option for non-urgent shipments. The delivery time for this service typically ranges from 3 to 6 business days within the same country. However, international shipments may take longer, depending on the destination.
  • Express Delivery: For customers who require faster delivery, Mondial Relay also offers an express delivery service. With this option, shipments are delivered within 24 to 48 hours within the same country. International express delivery times vary based on the destination and customs process, but they generally range from 2 to 5 business days.
  • Parcel Shop Delivery: Mondial Relay has an extensive network of parcel shops, making it convenient for customers to receive their shipments at a nearby location. Parcel shop delivery enables customers to pick up their parcels at a Mondial Relay partner shop, which may include convenience stores, supermarkets, or other designated pickup points. This option provides flexibility and allows customers to collect their parcels at a time that suits them best.
  • Home Delivery: For added convenience, Mondial Relay also offers home delivery services. This means that the shipment is delivered directly to the customer's specified address, eliminating the need to visit a parcel shop for pickup. The delivery times for home delivery are generally aligned with the standard and express delivery services.

The cost of shipping with Mondial Relay depends on various factors, including the weight and dimensions of the parcel, the chosen delivery service, the destination country, and any additional services or insurance requested by the sender. Generally, Mondial Relay provides competitive and affordable rates for domestic and international deliveries. Customers can obtain specific pricing information by obtaining a quote from Mondial Relay's website or by contacting their customer service team.

It is essential to keep in mind that delivery times and costs may vary depending on the specific country and region. It is always recommended to check with Mondial Relay directly for up-to-date information on delivery services and associated costs for a particular shipment.

What does a Mondial Relay tracking number looks like?

A Mondial Relay tracking number consists of a unique combination of letters and numbers. It typically begins with the letters "D" or "L" followed by a series of 10 digits. For example, a Mondial Relay tracking number may look like D1234567890 or L98765432. It is important to note that the specific format of the tracking number may vary depending on the country of origin and the type of shipment.

More information about Mondial Relay

Mondial Relay is a well-established shipping carrier that specializes in providing reliable and efficient delivery services across Europe. The company's origins can be traced back to its foundation. It was initially established in France and has since expanded its operations to other European countries, becoming one of the leading carriers in the region.

Mondial Relay operates through a network of strategically located operating units. These units are responsible for managing the various aspects of the shipping and delivery process, ensuring seamless operations. The operating units work collaboratively to handle the influx of packages, coordinate logistics, and provide exceptional customer service to both businesses and individuals.

Mondial Relay has an extensive footprint across Europe, serving a wide range of countries. The company's reach spans several key European nations, including France, Belgium, Luxembourg, Spain, Portugal, Germany, Austria, Italy, and the United Kingdom. This extensive coverage allows Mondial Relay to facilitate reliable shipping services to customers throughout the continent.

With a presence in multiple countries, Mondial Relay leverages its expertise in each market to provide tailored solutions that cater to the specific needs of the local customer base. By offering a comprehensive network, Mondial Relay enables businesses and individuals to ship their goods efficiently and cost-effectively across borders, fostering international trade and connectivity.

Mondial Relay's continual expansion into new operating countries demonstrates its commitment to meet the evolving demands of the European shipping market. Through its extensive network and dedication to quality service, Mondial Relay is recognized as a trusted shipping partner across numerous European nations.

Common shipment tracking statuses

Status Description
The parcel has been delivered to the recipient. Your package has been successfully delivered.
The package has been delivered. Your package has been successfully delivered.
The package is available at the designated point. Your package can be collected from a specified location.
The delivery person has charged the package. The delivery agent has taken responsibility for your package.
The package is being prepared by the shipper. Your package is being packed and prepared for shipment.
The package is in transit. Your package is on its way.
The package has been delivered to the store. Your package has been delivered to the specified store.
The package handling is over. The process of preparing and shipping your package is complete.
The customer has requested for the package. You have placed a request for this package.
The package handling in our network is complete. We have completed the processing and handling of your package.
The package is not in delivery. Your package isn't currently out for delivery.
You must have the package delivered at the initial delivery point. Your package needs to be delivered to the original delivery address.
We are processing an information request about the package. We're currently looking into your inquiry about the package.
We apologize for the delay in delivering your package, we will update you as soon as we can. Your package is delayed, but we will keep you updated.
For more information about the undelivered package, please contact us. Please reach out to our customer service for more details regarding your undelivered package.
There's a delay in shipping the package. We will deliver it as soon as possible and update you. Your package has been delayed, but we're working to deliver it as quickly as possible.
The delivery address is indicated on the package. Your delivery address is clearly marked on the package.
The package is being returned to the sender. Your package is in the process of being returned to the sender.
The package could not be delivered. For more information, please contact us. We were unable to deliver your package. Please contact us for more information.
We are processing your request. We're currently processing your request.
The package processing is over. We have completed processing your package.
The package processing is complete. You will receive an email when the package is available. We have finished processing your package. We will notify you via email when it is ready.
We are awaiting the package at the designated point. We are waiting to receive your package at the specified location.
There's a delay in the package shipment. Your package shipment has been delayed.
The package is in transit. You will receive an email when the package is available. Your package is on its way and we will notify you when it arrives.
The package is available for the recipient at the designated point. Your package is ready for pickup at the chosen location.
The shipment has been successfully delivered to the customer. The shipment was delivered successfully.
The package has been handed over to the carrier. Your package has been given to the carrier for delivery.
The package is at our logistic site. Your package is at our logistics site awaiting further processing.