Track your package

Metapack tracking

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How to track my Metapack package?

Ordertracker provides a simple solution to track your Metapack packages. To begin, you'll need a Metapack tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Metapack package in real time.

Where can I find my Metapack tracking number?

Finding your Metapack tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Metapack package moving in the package tracking history?

Dealing with a Metapack package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Metapack or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Metapack customer service or the sender can help resolve shipping delays.

When I track my Metapack package, why does it show as "returned"?

If you're tracking your Metapack package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Metapack package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Metapack to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Metapack may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Metapack might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Metapack package is "returned" in tracking, contact the sender or Metapack customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Metapack policies and circumstances.

Why does the Metapack parcel tracking timeline indicate that my order cannot be found?

When your Metapack parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Metapack system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Metapack yet. Tracking should appear shortly.

Metapack
Company information

About Metapack

Metapack is a leading global provider of eCommerce delivery management technology. They offer a comprehensive platform that enables retailers and brands to provide seamless and personalized delivery experiences to their customers. With a wide network of carrier partners, Metapack helps businesses optimize their shipping operations, improve customer satisfaction, and drive growth. Their innovative solutions empower retailers to offer flexible delivery options, real-time tracking, and efficient returns management. Metapack's commitment to excellence and continuous innovation has made them a trusted partner for businesses worldwide.


Founded 1999
Country UK
Avg. delivery 1-20d

How to contact Metapack?

If you are experiencing issues with the delivery process managed by Metapack, please do not hesitate to contact their customer support.

Headquarters Metapack, London, UK [email protected] Phone: +442079596400