Track your package

Mercari tracking

ad-todo

How to track my Mercari package?

Ordertracker provides a simple solution to track your Mercari packages. To begin, you'll need a Mercari tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Mercari package in real time.

Where can I find my Mercari tracking number?

Finding your Mercari tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Mercari package moving in the package tracking history?

Dealing with a Mercari package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Mercari or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Mercari customer service or the sender can help resolve shipping delays.

When I track my Mercari package, why does it show as "returned"?

If you're tracking your Mercari package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Mercari package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Mercari to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Mercari may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Mercari might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Mercari package is "returned" in tracking, contact the sender or Mercari customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Mercari policies and circumstances.

Why does the Mercari parcel tracking timeline indicate that my order cannot be found?

When your Mercari parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Mercari system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Mercari yet. Tracking should appear shortly.

Mercari
Company information

About Mercari

Mercari is a popular online marketplace that originated in Japan and has expanded to serve customers in the United States. Founded in 2013, Mercari provides a platform for individuals to buy and sell a wide range of products, including electronics, fashion items, home goods, collectibles, and more. With a user-friendly interface and secure payment system, Mercari has gained a reputation for facilitating convenient and safe transactions between buyers and sellers. The company's mission is to create a trusted community where people can easily discover and purchase items they desire. Mercari's commitment to customer satisfaction and seamless shopping experiences has made it a go-to platform for online marketplace enthusiasts.


Founded 2013
Country Japan
Avg. delivery 7-90d

How to contact Mercari?

If you are experiencing issues with the delivery process managed by Mercari, please do not hesitate to contact their customer support.

Headquarters Mercari, Tokyo, Japan [email protected] Phone: n/a