Track your package

Mercado Livre tracking

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How to track my Mercado Livre package?

Ordertracker provides a simple solution to track your Mercado Livre packages. To begin, you'll need a Mercado Livre tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Mercado Livre package in real time.

Where can I find my Mercado Livre tracking number?

Finding your Mercado Livre tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Mercado Livre package moving in the package tracking history?

Dealing with a Mercado Livre package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Mercado Livre or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Mercado Livre customer service or the sender can help resolve shipping delays.

When I track my Mercado Livre package, why does it show as "returned"?

If you're tracking your Mercado Livre package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Mercado Livre package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Mercado Livre to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Mercado Livre may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Mercado Livre might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Mercado Livre package is "returned" in tracking, contact the sender or Mercado Livre customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Mercado Livre policies and circumstances.

Why does the Mercado Livre parcel tracking timeline indicate that my order cannot be found?

When your Mercado Livre parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Mercado Livre system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Mercado Livre yet. Tracking should appear shortly.

Mercado Livre
Company information

About Mercado Livre

Mercado Livre is the largest online marketplace in Latin America, headquartered in Argentina. Founded in 1999, it has expanded its operations to multiple countries, including Brazil, Mexico, Colombia, Chile, and more. Mercado Livre offers a wide range of products, including electronics, fashion, home goods, automotive parts, and services. It provides a platform for individuals and businesses to buy and sell products, facilitating secure transactions and offering various payment methods. With a strong presence in the region, Mercado Livre has become a trusted and popular choice for online shopping in Latin America.


Founded 1999
Country Argentina
Avg. delivery 7-45d

How to contact Mercado Livre?

If you are experiencing issues with the delivery process managed by Mercado Livre, please do not hesitate to contact their customer support.

Headquarters Mercado Livre, Buenos Aires, Argentina [email protected] Phone: n/a