Track your package

Mainfreight tracking

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How to track my Mainfreight package?

Ordertracker provides a simple solution to track your Mainfreight packages. To begin, you'll need a Mainfreight tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Mainfreight package in real time.

Where can I find my Mainfreight tracking number?

Finding your Mainfreight tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Mainfreight package moving in the package tracking history?

Dealing with a Mainfreight package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Mainfreight or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Mainfreight customer service or the sender can help resolve shipping delays.

When I track my Mainfreight package, why does it show as "returned"?

If you're tracking your Mainfreight package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Mainfreight package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Mainfreight to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Mainfreight may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Mainfreight might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Mainfreight package is "returned" in tracking, contact the sender or Mainfreight customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Mainfreight policies and circumstances.

Why does the Mainfreight parcel tracking timeline indicate that my order cannot be found?

When your Mainfreight parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Mainfreight system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Mainfreight yet. Tracking should appear shortly.

Mainfreight
Company information

About Mainfreight

Mainfreight is a global logistics and supply chain company based in New Zealand. With operations spanning across Asia, Australia, Europe, and the Americas, Mainfreight offers a comprehensive range of services including freight forwarding, customs brokerage, warehousing, and distribution. The company is known for its customer-centric approach and commitment to providing innovative and efficient logistics solutions. Mainfreight's extensive network and dedicated team of professionals enable them to deliver reliable and timely shipments to destinations worldwide.


Founded 1978
Country New Zealand
Avg. delivery 1-20d

How to contact Mainfreight?

If you are experiencing issues with the delivery process managed by Mainfreight, please do not hesitate to contact their customer support.

Headquarters Mainfreight, Auckland, New Zealand [email protected] Phone: +61287842200