Track your package

Lufthansa Cargo tracking

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How to track my Lufthansa Cargo package?

Ordertracker provides a simple solution to track your Lufthansa Cargo packages. To begin, you'll need a Lufthansa Cargo tracking number provided by the sender or the retailer.

Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.

You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Lufthansa Cargo package in real time.

Where can I find my Lufthansa Cargo tracking number?

Finding your Lufthansa Cargo tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.

For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.

Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.

Why isn't my Lufthansa Cargo package moving in the package tracking history?

Dealing with a Lufthansa Cargo package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.

If the delay remains, contact Lufthansa Cargo or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Lufthansa Cargo customer service or the sender can help resolve shipping delays.

When I track my Lufthansa Cargo package, why does it show as "returned"?

If you're tracking your Lufthansa Cargo package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Lufthansa Cargo package might be labeled as "returned":

Incorrect address

An unclear or inaccurate address from sender or recipient might lead Lufthansa Cargo to be unable to deliver, resulting in a return.

Unsuccessful delivery attempts

If multiple delivery attempts fail, Lufthansa Cargo may return the package instead of holding it indefinitely.

Unclaimed package

If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Lufthansa Cargo might return it.

Customs issues

International packages can be return due to customs problems like missing or incorrect documents.

If your Lufthansa Cargo package is "returned" in tracking, contact the sender or Lufthansa Cargo customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Lufthansa Cargo policies and circumstances.

Why does the Lufthansa Cargo parcel tracking timeline indicate that my order cannot be found?

When your Lufthansa Cargo parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:

Incorrect tracking number

Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.

Delayed update

Sometimes, tracking details might be slower to update in Lufthansa Cargo system. Wait and check again later for potential updates.

Recently shipped

If the package was recently sent, it might not be processed by Lufthansa Cargo yet. Tracking should appear shortly.

Lufthansa Cargo
Company information

About Lufthansa Cargo

Lufthansa Cargo is the cargo airline division of Lufthansa, one of the largest and most renowned airlines in the world. As a leading global provider of air cargo services, Lufthansa Cargo offers a wide range of logistics solutions to meet the transportation needs of businesses worldwide. With a strong focus on reliability, efficiency, and customer satisfaction, Lufthansa Cargo operates a vast network of destinations, utilizing state-of-the-art aircraft and advanced cargo handling facilities. With its extensive experience and expertise in air freight, Lufthansa Cargo plays a crucial role in connecting businesses and facilitating international trade.


Founded 1994
Country Germany
Avg. delivery 1-20d

How to contact Lufthansa Cargo?

If you are experiencing issues with the delivery process managed by Lufthansa Cargo, please do not hesitate to contact their customer support.

Headquarters Lufthansa Cargo, Frankfurt, Germany [email protected] Phone: n/a