Loggi tracking
How to track my Loggi package?
Ordertracker provides a simple solution to track your Loggi packages. To begin, you'll need a Loggi tracking number provided by the sender or the retailer.
Enter your tracking number in the above field and hit "enter." Our tracker will then fetch the latest tracking details for your package.
You'll see a timeline showing your package's journey, including its current location, transit history, and expected delivery date. This keeps you informed about your Loggi package in real time.
Where can I find my Loggi tracking number?
Finding your Loggi tracking number is usually simple. When you buy an item online or send a package, the tracking number is typically given by the online store or sender. If you're the recipient, the sender often provides it via email, text, or on the order confirmation page.
For online purchases, log in to your store account to find the tracking number in your order history or tracking section. You can also find it in shipping notifications sent to your email or phone.
Once you have the tracking number, you can easily use Ordertracker to monitor your package's progress. This tool shows your package's journey and estimated delivery date.
Why isn't my Loggi package moving in the package tracking history?
Dealing with a Loggi package that appears stuck in tracking can be frustrating. Yet, there are steps to tackle this. If you've been using Ordertracker and see no progress, start by being patient. Delays, like customs or logistical issues, can arise.
If the delay remains, contact Loggi or the sender for specifics. They can offer insight or investigate. Keep your tracking number ready for a smoother process. Sometimes, misrouting or address errors cause delays. Confirm the details provided to you by the sender. Remember, Loggi customer service or the sender can help resolve shipping delays.
When I track my Loggi package, why does it show as "returned"?
If you're tracking your Loggi package and it's marked as "returned", this usually means that the package has been sent back to the sender or the shipment origin location for a specific reason. There are a few common explanations for why a Loggi package might be labeled as "returned":
An unclear or inaccurate address from sender or recipient might lead Loggi to be unable to deliver, resulting in a return.
If multiple delivery attempts fail, Loggi may return the package instead of holding it indefinitely.
If the recipient doesn't collect the package within a timeframe from a post office or delivery center, Loggi might return it.
International packages can be return due to customs problems like missing or incorrect documents.
If your Loggi package is "returned" in tracking, contact the sender or Loggi customer service. This clarifies the return reason and lets you explore solutions like resending or refunding. Please note that return procedures can vary based on Loggi policies and circumstances.
Why does the Loggi parcel tracking timeline indicate that my order cannot be found?
When your Loggi parcel tracking lacks information, it may indicate a "cannot be found" message. This happens for a few reasons:
Ensure your tracking number is accurate. Even a small mistake can prevent the system from recognizing your package.
Sometimes, tracking details might be slower to update in Loggi system. Wait and check again later for potential updates.
If the package was recently sent, it might not be processed by Loggi yet. Tracking should appear shortly.
About Loggi
Loggi is a Brazilian technology-driven logistics and delivery company, founded in 2013 in São Paulo by Fabien Mendez, Arthur Debert, and Eduardo Wexler. It specializes in fast, reliable same-day and next-day deliveries across Brazil, using a network of couriers (on-demand riders, drivers, and vans) coordinated through its platform. Loggi serves businesses, e-commerce, offices, and individuals, and supports food delivery and last-mile e-commerce logistics. As of 2025, it serves over 4,000 cities and over 90 % of the Brazilian population. It operates multiple dark stores and fulfillment centers, including the large Cajamar distribution center, and uses technology extensively in routing, pricing, and operations.
How to contact Loggi?
If you are experiencing issues with the delivery process managed by Loggi, please do not hesitate to contact their customer support.